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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1771 results found

  1. Arena crashes at launch

    My Arena did crash while i was ingame and now it cant start anymore.
    Nothing works it just doesnt react when i try to start it.
    already restarted reinstalled whats going on.
    playing on high end pc and i play since beta and never had this problem

    5 votes

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  2. Some default Basic Land skins not selectable

    Im unable to Select 2 of my default plane Land skins. See Screenshot attached. These Land skins I bought first, about a year Prior to obtaining all other colors recently when they where on sale again.
    Thanks for default functionality! Huge time saver

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Rewards being presented repeatedly on every log, and between games

    Hadnt played in months and now every time i log on or finish a game i have 6 pages of rewards that appear and forces me to click through every time. Its not giving additional copies of cards or gems, just showing them to me repeatedly. This is showing up on mobile and PC

    3 votes

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  4. Fix your game!

    What is the point of these if yall don't even answer them? You devs don't get it. We don't give a **** about all your extra animations and new releases every 90 days we want the bugs fixed. The **** login methods that seem to only work if your signal is incredible. But 2 bars drops me back to failure to get collection. We keep losing cards, maybe stop spending so much money on ******* and fix the **** game. It's the little things. Maybe take a break from expanding and fix what you have. Also stop making more games(they…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Game client is unusably slow and games won't start

    Since the update the game client is incredibly slow. Games will fail to start and if you open the Store page it will freeze without loading all of the contents.

    4 votes

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  6. please add "Default land sleeves" to the user profile preferences. Each time I draft I have to re-apply that.

    please add "Default land sleeves" to the user profile preferences.
    Each time I draft a deck I waste time reassigning my favourites lands.
    Moreover you have an empty space in the deck details that could host that just right. please let me assign my 5 (or 6 if you count waste lands) favourite land sleeves once for all as a default sleeve. thank you in advance .

    2 votes

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  7. How to turn off rainbow led borders of land in menu?

    I hate the new led like rainbow ******** border around lands in the menu of arena. Is there any way to turn this off? If not put an option in to turn it off and stop wasting time putting stupid **** in the game when you could be adding cards to explorer. Alchemy sucks and we hate it.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. empty boxes / mana costs, counters, life points & stats missing

    Graphic problems since update. Neither mana costs nor attack / defense stats are shown on the cards. All boxes with counters / numbers are empty, even player's life points. It's not possible to play under these circumstances since release day.

    2 votes

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  9. Background Muisc Issue

    So I’m having the same issue. I figured I’ll just report it every time I have it until it gets fixed.

    I’m on IOS, and the bug happens almost immediately when I flip back from the drop down command center screen.

    I spend almost every game flipping back and forth to un-pause my music despite it only lasting a fraction of a second. It’s starting to make my games last about 4-10 times as long as they normally would.

    I notice that maybe 1 in 100 times I can trick it to stay on for between 6-12 seconds while I’m…

    3 votes

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  10. i get stuck on "loading card database" after installing about 50MB

    it doesn't install the game when in this state so I have to manually close and re-open it every time this happens

    3 votes

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  11. Make default avatar overrides existing avatar choices

    Forgot why I never chose the 'yes, make this avatar default' option, decided I actually want Timmy as my default, but now Timmy took the place of every single one of the dozens of avatar choices I had made! Longrunning and extremely annoying bug. Please fix this, this is not what default means.

    3 votes

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  12. App won’t load on my iphone

    After latest update for SNC, the app won’t load. I’ve deleted the app and reinstalled multiple time and it only works the first time. If I close the app and try to open it the screen goes black and the goes back to the Home Screen. I’ve tried all the troubleshooting on the mobile performance issues and crashes and none of the worked. IPhone 8 is listed on the supported device list.

    14 votes

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  13. OPPONENT PET BUG SLEEPING

    Opponent pets always sleeping

    1 vote

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  14. Not gaining rank in constructed

    I'm only gaining rank in limited. No matter how many games in win in constructed, it just keeps teling me that i need to play.

    3 votes

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  15. MTG Arena will not open on PC after BRO update

    I downloaded the Brothers' War update in order to play Arena on my PC and it wont launch. Gets stuck on the initial black screen with the Arena cursor there on the screen.

    3 votes

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  16. Infinite login loop: I log in and the application start loading (gathering local files) to just send me back to the login screen

    I'm in an infinite loop, I just login the application starts loading (gathering local files) and I'm again at the login screen.

    If you have the same issue, create a new "post" and vote up all the other posts with the login issue!

    It is simply ridiculous that on the "Server Status" page is everything "green"!

    58 votes

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  17. 1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  18. Visual bug with Arena app

    My opponent had so many creatures I couldn't block the ones that were attacking me
    Beyond the left edge of the screenshot are 4 more creatures

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Login Error after update 3/1/2023

    Right after i updated... it now gives me an error connecting as well as my EU friend.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Black/White background on a certain in game level on M1 Mac

    A certain level in game doe not display properly on M1 Mac. It's only this level, tried reinstalling, no difference. MacOS 13.2.

    1 vote

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