MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1768 results found
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How does timeout work?
Hello I sent a ticket to Wizard of The Coast and they redirected me here. I actually had big problems with timeout. i actually don't understand its mechanism. I think it's not possible that when I'm playing a card the timeout expires. An example: last match I played against one that had 10 and more creature permanents on the battle and I had 8 someone with flying someone not. I had to think how and if to block, I had to take additional time that is more than to play a 2 mana card at the initial stage of a…
1 vote -
Potential Bug - Inbox Sync Between Different Platforms ("Happy Holidays" Bonus XP)
After I installed today's update for the Windows client (Version 2022.22.10.4411.977745), I saw a notification in my Inbox titled "Happy Holidays," which offered a "special holiday gift" of extra XP. After I claimed the offer, I noticed the amount of XP (1,000 XP) was equal to the amount I previously received through a similar Inbox message in the mobile app (iOS).
I could not tell whether this was intentional (i.e., that the XP appeared to be awarded multiple times, specifically once for each client I had used).
If this was the intended result (e.g., a way to reward players for…
1 vote -
1 vote
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Recently played card does not leave screen
Recently played card does not leave screen
2 votes -
Invoke Despair + Gisa, Glorious Resurrector + creature token bug
Step 1: Opponent has Gisa, Glorious Resurrector in play. I have several creatures - including creature tokens - and enchantments in play.
Step 2: Opponent casts Invoke Despair.
Step 3: I choose to sacrifice a creature token.The game is now locked. The game still demands I select a creature to sacrifice, but as I already have, I can't actually select anything. The only way to proceed is to either Alt+F4 and restart the client or wait to rope so I can finally make my next selection.
2 votes -
XP's didn't count anymore
The XP's that i gained didn't count anymore, since i had open the "Happy Holiday" Mail from you.
1 vote -
Artifacts have wrong colour title+type fields after update
After the latest update, artifacts have the wrong colour grey for their title and type lines that no longer matches the cool-grey of the border as it did previously (like in the printed versions). This is jarring and tilting especially if you're playing an artifacts deck that now looks really ugly.
Screenshot shows the bugged colour on the left and the printed/previous colour on the right.
1 vote -
Unable to see and edit feedback. Its like the server for feedback.wizards.com is run on DSL....
Failure to upgrade to modern servers and modern ISP?
4 votes -
All color challenges cannot be completed due to a network issue. Challenge 6 for every color challenge is OUT
All color challenges cannot be completed due to a network issue. Challenge 6 for every color challenge is OUT
1 vote -
Didn't receive priority after Mishra's Foundry activated
While my opponent had one creature out but also a Mishra's Foundry in their lands, I cast Invoke Despair. As I expected, they turned Mishra's Foundry into a creature, so that they could sacrifice it instead. I was going to react by getting rid of their Mishra's Foundry--but it went straight into allowing them to make their Invoke Despair selections. Doesn't the game usually give priority (without entering Full Control) if the opponent casts a spell/activates an ability? It cost me the game. Thanks.
1 vote -
Quest wont reset
Has anyone found a fix for the third quest not resetting?
1 vote -
3 votes
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Visual Bug after Draft
After I completed a Brothers' War Alchemy Draft I looked at the select game mode menus and noticed a visual bug that was occurring with the symbols at the top of the UI.
1 vote -
Restarting during updates (windows)
I have just finished getting my update done on PC.
It took me restarting the client approximately 20 times and downloading about 50-100Mb at a time before the client restarts itself.
Each time I restart I have to wait 3-4min for the client to complete "gathering local files." It then starts the download, goes for a short while. Then decides it is finished and tries to launch.
Extremely frustrating, perhaps related to remaining connected to a busy server?1 vote -
1 vote
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Torens card frame misalignment
Please fix the visual error with this card frame of Torens, Fist of the Angels. The white stripe across the top of the art is clearly out of place. Kinda bummed I spent gold on it now
1 vote -
Opening boosters
Opening the booster packs from BRO, cards with powerstone token goes off screen
Platform: PC1 vote -
Broken graphics
The 'right' and 'left' buttons on the main screen are broken and look like random noise. I think the screen dots below the main graphic are wrong as well. It just started today (12/14/2022).
1 vote -
Graphics Settings Not Saving
I am playing MTG Arena on PC (Windows 10). I have consistently been experiencing issues where MTG Arena will not save the selected display resolution size. My display has a default resolution of 2560x1440px, however I am trying to run MTG Arena in Fullscreen 1600x900px to be easier on my computer. When I apply the setting to go to 1600x900px, the game eventually (usually within minutes, while in matches or adjusting decks or doing anything) reverts to 2560x1440px, despite me not adjusting this setting. I was wondering if there is any way to fix this issue?
My system is a…
1 vote -
Adam Paquette planet lands have white border instead of black one In-Game
I recently bnught the Adam Paquette planets lands, I think they look very beautiful and unique but I noticed a bug.
When I bought them the bottom border was shown as black and in my collection too, but when I'm in game that border is white, which looks a bit ugly imo. I've taken two screenshots, this is the case for all 5 colors lands.1 vote
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