MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1837 results found
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Zero experience movment even though I am winning and claiming xp
I have won several ranked games. Not sure the exact number but more than 6 and I claim my XP rewards but have not gained any XP in my mastery. I've been stuck at 975/1000 for as long as I've noticed. I should have gained a few levels as that was my goal in grinding standard rank. I'm in platinum not sure if xp gained decreases in your ranks ?
1 vote -
Message Asset error detected
Hello
From last tuesday I've got the following looped message "Asset error detected, Arena will relaunch to verify asset contents". MTGA Mac version. Unable to log & play. Could you please fix this bug ?
5 votes -
Missing details (Power/Toughness/Life points
Dear Ladies and Gentlemen,
I´am missing a lot of card details ingame. I can´t see the Power and Toughness nor the cards name. Also the life points are not present.
24 votes -
Portuguese Translation Issue
While playing the PC version I found these two issues regarding the translation for Portuguese.
The first one found when cracking boosters, it should be "Claim Rewards" or something like that, instead it's clearly a code there related to the translation.
The second is regarding the translation again but for the Town-Razer Tyrant card which is just unreadable. Where's the effect text? I don't know unless I change to English to see any text aside the "Flying" ability.1 vote -
thieving skydiver, Mite Token, key to the archives
Skydiver prioritized Mite token instead of opponent's artifacts.
Steps to reproduce:
- create Mite token with Mirrex
- opponent controls key to the archives (or other artifact)
- attempt to cast thieving skydiver, to kick for x=4 (or other)
this continues even when turning off autopay and selecting the "kick for (1)" mode in the UI.1 vote -
Report player
Please put a “report player” option or something similar. I just played against a guy who used 6 of the exact same cards from his library with no recall from graveyard or exile as they were all instant cards. This is becoming more abundant, and it is obvious he or she has found a way to cheat in the system. I can’t report the player because there is no reporting system, which I, and many other people, find abhorrent.
2 votes -
Cannot pass the tutorial
Cannot play any card after hitting the crab in tutorial 3. Cannot play the game.
13 votes -
MTGA API
Please enable an API to access user information by third parties, or to allow advance users to access through scripting some info (like the card collection since according to https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44050746-broken-logs-in-2021-8-0-3855 you cannot access to that through logs).
7 votes -
Choose defenders mobile, can't see attacking creature(s) stats
On mobile the words "Choose defenders" blocks the power and toughness of attacking creatures. This is a major inconvenience having to tap and hold on each creature to see their power and toughness. Sometimes this assigns blockers incorrectly. I think these words should move to another location not directly in the middle of the screen.
3 votes -
lock over mastery. I am not receiving the mastery earned from game wins
What does the lock mean?
1 vote -
Request for Fixing Full-Art Version of Phyrexia: All Will Be One Basic Land Card
Dear Customer Support,
I would like to report a bug in Magic: The Gathering Arena. Specifically, regarding the full-art basic land card "Phyrexia: All Will Be One", since the recent update, the full-art has been replaced with a non-full art version, and the aspect ratio is also distorted (it appears squished vertically).
I kindly request that this issue be resolved as soon as possible.
Thank you for your attention to this matter.
Best regards
4 votes -
1 vote
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Dificuldade de ler cartas
As vezes, quando o adversário nos ataca com várias criaturas, o sombreamento da instrução "escolha bloqueadores" atrapalha a leitura do poder de defesa da criatura do adversário.
A instrução não cobre o número, mas em algumas telas de celulares dificulta a visibilidade.
Acredito que deslocando a instrução alguns pixels para baixo poderia ajudar. Obrigado.
1 vote -
Phyrexian lands
There's phyrexian lands have mixed up borders that aren't on the original phyrexian full art lands. I tried reapplying them but nothing is changing. It does something similar to the junji ito art variation of elesh norn. Is there a way to fix this? Currently using Android MTG arena I haven't checked if this issue is present on PC just yet.
5 votes -
Phyrexian incubator tokens don't need to be untapped to transform?
Phyrexian incubator tokens don't need to be untapped to transform?
I use Disruption protocol as counter Spell on my deck. In Arena, i figure out that i can tap a incubator token to reduce the spell's cost (as expected) BUT i can pay 2 and transform my token in a creature.
1 vote -
authentication failed : timeout
I can't log in cause of this problem i just tried to turn off my mac and to unistall the app e reistall it.
1 vote -
Windows 7 with SP 1 is no longer supported. Requires a Microsoft download that won't run on that OS
Windows 7 with SP 1 is no longer supported. Requires a Microsoft download that won't run on that OS. Is this intended ?
1 vote -
two colored cards have golden borders as if they are more than three colors
the newest set two colored cards have golden border instead of the usual two colored border. it appears that there are some cards from previous sets, at least two releases before that have the same issue.
1 vote -
Emote’s bug
wwwww
Even with the setting to not display the emote, the problem that wwwwww is displayed has not been fixed.
2 votes -
Boat is possibly a cheater
Player boat's spell had been countered by the effect of blue 7 cost phyrexian (counter target artifact, instant or sorcery, once per turn) but it didn't get countered. Instead my creature got dealt five damage. I did not see a mechanic that would have negated the effect, he simply paused for a minute and the effect happened, thus I suspect Boat, the player, cheated or the effect itself didn't trigger like it was supposed to. In any case, it's a big problem, as anyone can win just by cheating and ruins the possibility of faire game play.
2 votes
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