MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1674 results found
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1 vote
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Mythic from Mythic pack didn't go in my collection
I bought 2 mythic MoM packs and got the same bug twice in a row.
Elesh norn as my mythic and elspeth at the top left.
In both cases i only got elspeth in my collection but not elesh norn and i only recieved 5 of the 6 cards.I didn't screenshot the first because i thought it would add but it didn't...
You can see that it doesn't say first on elesh but it still isn't in my collection.I'm afraid to buy more packs as i feel that i would recieve exactly the same pack again, i hope…
1 vote -
Pase de maestría no da carta mítica/bug
En el actual pase de maestría hay un error que no muestra la animación de entregar la carta mítica, ni tampoco la agrega a la colección personal
6 votes -
strike it rich
I cannot Craft or find the card Strike It Rich at all; when I search for it in any format it is not available to me
1 vote -
Wrong reward opening a Mythic pack
I just opened a The Brothers War Mythic pack and instead of receiving a mythic card I received a rare wildcard as my top prize, not a mythic card or even a mythic wildcard.
9 votes -
Can't use colorless legendary creatures or Planeswalkers to by your commander in Historic Brawl
Can't use colorless legendary creatures or Planeswalkers to by your commander in Historic Brawl
9 votes -
[Historic Brawl] Unable to save deck with colorless commander
1. Give us the steps to reproduce the bug
Import the deck listed below.
Set the format to Historic Brawl.
Set any colorless commander.
Attempt to save, receive network error2. Note which platform you’re using (PC, Mac, Android, or iOS)
Mac3. Enter the actual results you’re experiencing
Deck refuses to save4. Enter the expected results of the feature
Deck saves and is playableDeck
1 Forsaken Monument (ZNR) 244
1 Crawling Barrens (ZNR) 262
1 Bonders' Enclave (IKO) 245
1 Karn's Bastion (WAR) 248
1 Zhalfirin Void (DAR) 249
1 Radiant Fountain (M21) 248
1 Sunscorched Desert (AKR) 331
1 Gingerbrute…9 votes -
Some werewolves' cards are not displaying the transformed version when in deck builder.
Playing on PC version 2023.27.10.4623.1013452. When in deck builder some werewolf cards are not showing the transformed version. Please see the pictures attached were the "Reckless Stormseeker" is not displaying its backside, whereas "Tovolar's Hutmaster" card is displaying the backside correctly.
1 vote -
Please bring order to the Multiverse! Order of sets (Ixalan) is wrong in set collection.
Guys ...
Please put the sets in the correct order in the set collection. Ixalan is the oldest set and has to be moved to the end.1 vote -
No More Wildcards?
I didnt recive wildcards for Common, Uncommon, Rares or Mythics, that I have four times in my Collection and get a fithes time. That Problem i have by Draft, Jump Into Middle Earth and simply Pack openings.
1 vote -
LOTR Starter deck rares aren’t appearing in packs
The rares in the LOTR starter decks don’t appear to be showing up in LOTR packs. This has resulted in me receiving a number of gems from packs without having a complete collection. Is this intended behavior?
1 vote -
Cards with customized art show "can't transform" instead of the transformed card information
Every card with custom art shows "Can't Transform" in the deck builder when hovering over it instead of what it can transform into.
E.g. "Elesh Norn", "Heliod, the Radiant Dawn", "Ayara, Widow of the Realm", "Sheoldred", "Etali" ....
2 votes -
Alternate designs don't allow display of backside of cards
Device: Ipad Mini
When constructing a deck, the Praetor Phyrexians, or Battles, or Transformable cards show only the front side of the card, with "View Printed Card" locked on, rather than showing the back side of the card.
This only occurs with alternate "premium" designs bought from the store / won in midweek magic.
2 votes -
Had to use wildcards for cards I already had
I had to spend to mythic wildcards to create cards that were already in my collection. I clicked on the Craft All button in the Decks section, thinking it was a visual bug. I now have only two copies of Phyrexian Fleshgorger (despite having three before the bug occurred) and I have needlessly spent two mythic wildcards. I'd like my wildcards and third copy of Fleshgorger back, please.
3 votes -
Received gems instead of rares when opening End of season packs today.
On 9/1, I opened 4 packs of LTR and received gems instead of rares in 3 packs. The fourth pack contained a mythic; Thank You. The gems disappointed me because I have 9 LTR rares with only 1 or two copies. Please help me understand why gems instead of the desired/ expected rares. Thanks for a great product. MTGA is so much fun and readily accessible. mike
1 vote -
Midweek Magic Tokien Phantom
Was making some adjustments to my Midweek Tolkien deck, added 4 Helm of the Host, and somehow was able to add more than 4, the current count on that card in that deck is at 15 copies of Helm of the Host. I looked at each other card in the deck and did not see anything that would allow that. Unless I'm overlooking some detail, that seems VERY broken. Additional note, not that it would allow it in either case, the deck in question does not have any Mirror Box in said deck.
1 vote -
Craft All button spent a Rare Wildcard instead of a Mythic Wildcard
I was looking at an old Brawl deck I made with a single uncrafted card, Mythic Rare "Bladecoil Serpent", for the Midweek Magic (MWM) event on Magic the Gathering: Arena. I clicked the "Craft All" button, and got the warning that it would require "1 Mythic Rare Wildcard". I clicked the confirmation button, and went on with my day playing MWM.
Later, while checking my wildcard counts, I noticed my Rare Wildcards had decreased by one, but not my Mythic Rare Wildcards. I noticed this because I was counting them so I could determine whether I had enough to both…
1 vote -
1 vote
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Chosen Card Style Does Not Apply
I purchased a card style tonight with coins, but the game keeps defaulting style to borderless original art. It does appear to be an option for selection but it does not apply to decks or when revisiting the collection.
3 votes -
(Bug)Double faced Card reading issue
When viewing card via IOS version when viewing a card (specifically the new preators in MOM) on the reverse side can’t be scrolled to read all of the cards abilities. This only applies to viewing cards brought up in the deck building & collection areas.
Platform: IOS
Card noticed: Vorinclex
Location:deck builder or collection viewing
Issue: individual card view won’t let you scroll to read each chapter in full3 votes
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