MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1624 results found
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pack
I have bough 4 LOTR packs just a minute ago, opened them, saw the cards but never got any of them on my available cards.
1 vote -
Where is Shalai and Hallar?
Where is Shalai and Hallar? I can't find the card anywhere (in my collection nor the crafting screen
1 vote -
Bonjour, J'ai dépenser 10,000 golds pour acheter des packs Aftermath et n'ai pas reçu mon Golden Pack en retour. J'étais au stade 3 sur ***?
Bonjour, J'ai dépenser 10,000 golds pour acheter des packs MOM Aftermath et n'ai pas reçu mon Golden Pack en retour. J'étais au stade 3 sur *** en Golden. J'aimerais, étant un consommateur assidu de MTG Arena, que ce Golden Pack me sois rendu et la mise a niveau au stade 3 des golden packs réajustés. Merci.
1 vote -
Fast opening packs does not seem to build collection of commons/uncommons
Had 396/404 common cards for Phyrexia All will be one. Fast opened 2 packs. Got the rares, then checked my progress. Still had 396/404. The same happened for uncommons.
Why is the fast open not granting these cards?
2 votes -
Build/Add Cards to a Deck
Unable to add new cards to an existing deck or build a new deck. Can add additional copies to an existing deck.
2 votes -
BUG: Standard starter decks do not show when filtered by "Standard"
- Click the "Decks" tab
- Filter is set to "All Decks" / "Last Modified"
- Collapse the "My Decks" list
- Open the "Starter Decks" list
- the 5 mono-colored Alchemy decks, and the 10 dual-colored Standard starter decks are shown
- Change the format filter to "Alchemy"
- all the decks are still visible
- Change the format filter to "Standard"
- all the decks disappear. in fact, the entire "Starter Decks" sections disappears. the dual-colored standard decks SHOULD still be visible.
4 votes - Click the "Decks" tab
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Loan deck to friends
A lot of newer players treat their wildcards as a premium. It is hard to know which cards to use them on when look at top meta decks. It would be nice to be able to loan a deck to a friend for a certain amount of time. During that time the original user wouldn't be able to use it. And the receiver of the deck wouldn't be able to edit or use the cards in other decks. I think the receiver should be able to use standard or ranked play, but trying out in the standard play is good…
2 votes -
Sideboard Graphical Error (Looks Compressed)
- Open MTGA, go to deckbuilder in a format with sideboards, look at sideboard.
- on a MacBook Pro, bootcamp'd to windows 11.
- Sideboard cards appear compressed, impossible to read.
- Sideboard cards should be legible.
- See attached.
- Just hover over the cards to see what they are.
3 votes -
Your tutorial red deck ******* sucks.
You should delete it and come up with something better.
1 vote -
Cards in Premier Draft Dominaria United with no names, types, or power/toughness
All card names, types, and power/toughness were missing when I did a premier draft of Dominaria United... Do I get my gems back for this? They still aren't visible when I go to create my deck...
8 votes -
Reward cards not showing up
Bug:
Mastery pass reward cards don't always display. After completing the Mastery Pass in brothers war, I don't see what reward cards I receive after level 80. I go to view my collection but if I have already looked at my collection in this session, the new cards do not show up.Suggestion:
Please add some type of filter where I can select to view new cards in my Collection. If there was an option to show new cards by X number of hours/days/weeks, that would be very helpful. Or an option in my Collection to sort by newest to…4 votes -
Pug da carta pé de cabra do cidadão executa totas as permanentes aliadas
Pug da carta pé de cabra do cidadão executa totas as permanentes aliadas
Ao usar a habilidade do card pé de cabra do cidadão ela esta destruindo as permanentes aliadas.veja o video apartir do min 5:40
2 votes -
Received gems instead of cards not rare complete in Dominaria United and Midnight hunt
Hi. I have on at least 3 occasions received gems instead of cards as rewards, when I'm not rare complete in Dominaria United and Midnight hunt. Does anyone know why this happens?
1 vote -
Faltan 2 cartas miticas del Senyor de los anillos
He comprado supuestamente todas las cartas míticas ya que me salen gemas en su lugar cuando compro sobres miticos, pero resulta que me faltan 2 cartas míticas y no quieren salir (Sauron, el ojo sin parpados / Aragorn y Arwen, desposados)
1 vote -
카드 팩 입수하는 과정에서
제가 어제 분명 기계 군단의 행진 팩에서 속삭이는 자, 시올드레드를 뽑았는데 덱쪽으로 가니 안 들어와있더라구요.
이거 잘못된거 아닌가요?
새 카드다라고 신나했는데 사라져서 실망이 너무 크더라구요.
이런건 어떻게 해결이 안 되나요?1 vote -
Received Surrak and Goreclaw Card Style That Does Not Exist
Upon completing my 3rd win in midweek magic i got the default skin for sarruk and goreclaw, upon checking if it had other skin, i found out that in fact, it did not have other skin,and i did not even recive the card, i just got a non existent skin as a cosmetic reward, i didn't know where to report this bug so i did it here, sorry if it's not the right place
2 votes -
Lost a Wildcard while trying to redeem
I tried to redeem a Meathook Massacre using a mythic wildcard, it appeared to be successful and allowed me to do it in the deck builder but after I redeemed my wildcard I did not have a Meathook Massacre despite the wildcard being consumed
1 vote -
Importing Deck Error
Importing Deck Error
"Now for Wrath, Now for Ruin!" is said to be a invalid line in the input string
1 vote -
Not invalid, but invalid deck
When I try to play standard ranked my Deck is being reported as invalid due to format illegal cards. But then when I hover over the deck before editing it says: 'invalid cards 0'.
27 votes -
Recieving Rare gems in packs when set is not complete for brothers war
Recieving Rare gems in packs when set is not complete for brothers war
5 votes
- Don't see your idea?