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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1676 results found

  1. search function bug

    I tried to select the end of the semester with Silverquill's silence, but I searched by semester, but it didn't come up.

    I tried to enter in English, but it didn't come up when I searched with s, so I changed it back to Japanese and searched with gaga, but it came up, but I think there's a problem with the search function.

    I searched using the input screen that appeared when I put Silver Quill's Mouth Seal on the field.

    1 vote

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  2. I cannot search for cards

    I want to make a deck. I do not want to have to scroll through every single card because using the search function constantly crashes the game.

    In fact this game crashes alot, and goes slow always.

    1 vote

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  3. Remove Historic Cards From Brothers War Digital Packs

    Don't foist your historic cards on my when I purchase packs from your Brothers War Set. I am not interested in the historic format, and digital cards in a format I have no interest in have no value to me. It is frustrating and a disincentive to purchase packs on MTGA.
    With physical packs I can understand as those cards still have a value and can be sold/traded. However in the digital format, there is no inherent value to the cards if I am not interested in the format. It is frustrating, and off putting that I invest my money…

    1 vote

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  4. while opening my draft packs, i got gems for a mythic card retro artifact while they should be duplicate protected.

    as title suggested, i was opening my qd boosters and opened a 5th duplicate of presumably mox amber (only retro artefact i drafted 4 already) that's why i got 20 gems. This is ********, since opening packs should always give yu duplicate protection, otherwise what was the point of drafting all those unplayable limited mox ambers? the purpose was to not open them in any boosters ffs. Idk, should i open a ticket about this? help a poor soul out please.

    First image is the oneped bro pack, second is the evidence that i don't own 4 of al the…

    3 votes

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  5. Not receiving wildcards from booster packs!

    Still acquiring all forms of rare cards instead of getting wildcards for already having 4 of in my collection. Last 24hrs 2 uncommon and 1 rare I've noticed atleast.

    1 vote

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  6. Collection shows wrong cards missing

    I'm currently missing 3 cards from Ravnica Allegiance, yet the profile shows this as my collection.

    Not only that, when I opened a pack that I got from the meta challenge, I got 40 gems instead of another The Haunt of Hightower.

    1 vote

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  7. Praetor Concept Art Bug

    I purchased the bundle but it won’t let me choose the art?

    1 vote

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  8. Collection button on Profile not working

    In the Profile tab of the game's client, after clicking Set Collection there's a button that says Collection that doesn't work. It doesn't take you to your collection or anything else, I assume it's bugged. Minor issue, but still! I'll have a video attached showing the bug, cheers and take care!(:

    1 vote

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  9. despark

    Japanese art Despark cannot be added to decks.

    I recently purchased the Japanese art Despark, and it cannot be added to decks. When you try to add it through the Deckbuilder, it adds the default version instead. I tried with other cards, e.g. Return to Nature, and the bug seems to be specific to Despark.

    1 vote

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  10. nicol bolas

    some days ago I bought "Nicol Bolas, Dragon-god" (a store offer), but is not appearing in my collection.

    2 votes

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  11. Deckbuilder uncolored filter issue

    some of the new artifact creatures do not show up under the deck builder uncolored filter unless a color filter is also selected.
    Example:
    Bladecoil Serpent requires 6 uncolored and X to cast . It has an ETB effect based on amount of black, blue and red mana spent to cast. It does not however require any colored mana to cast so I would not expect it to be excluded when only the uncolored filter is selected.
    This appears to be the same for any of the new artifact creatures that have colored ETB or unearth effects from BRO

    3 votes

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  12. no rare

    From the decathlon event I got a theros beyond death pack which had the gem card instead of the rare, despite the fact that I do not have over half of the theros beyond death rares.

    1 vote

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  13. Gem received instead of cards (Retro Artifacts)

    While opening a BRO pack, I have received a gem instead of a mythic from Retro Artifacts. I don't have all the mythics from Retro Artifacts collection, so I guess I should have received ne instead of a gem.

    3 votes

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  14. I don't have new deck even though I completed the quests

    I completed all the tasks to earn a new deck but I don't get one and everytime I go to the menu of the game the pixie appears saying:"You just got a new deck, it's two colors..." but i don't receive anything. I play on PC

    1 vote

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  15. Tell me how many wildcards I need to complete the deck when I don't have enough wildcards.

    Now when I import a deck and the wildcards is not enough, the game doesn't show me how many wild cards is required or is lack, so I need to count them manually.
    I'll appreciate if you add these infomation below the "You don't have enough wildcards" message.

    1 vote

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  16. Daily shop purchases not showing up in collection

    In the past when I first started play I would buy cards from the daily shop and my in game cash would be gone gone from the purchase and under the card it would say purchase. I tried looking for the cards to make a deck but could never find them. I was not looking in my collection but look in the deck building were I would select a type of game I wanted to have. At the time I thought that is was a restriction because some cards are not allowed in certain types of games like standard but…

    1 vote

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  17. Purchased the Japanese alt art cardstyle for negate in the store, but it doesn’t show up in my cardstyles in my collection, even though I ow

    Purchased the Japanese alt art cardstyle for negate in the store, but it doesn’t show up in my cardstyles in my collection, even though I ow

    1 vote

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  18. デッキインポートができません

    デッキインポートができるサイトからコピーして貼り付けているのに、できません。
    以前までは問題なく出来ました。特殊な文字等は入っていません。
    以前から使わせて頂いている晴れる屋さんのMTGデッキからインポートしています。

    3 votes

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  19. Wilcards

    I had 2 mythic wildcards, I then used one and lost both

    2 votes

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  20. Forsaken Monument, Forces draw because mana.

    Forsaken monument causes "New action or get draw" but then ends in a draw anyways, cause, mana... I'm all for at least the warning or option that ACTUALLY LETS YOU DO SOMETHING ELSE.

    But seriously tapping land to get mana regardless what this triggers should NEVER force a draw... which is really all I'm doing. Literally end up being forced to draw just cause i can activate all my artifacts? this isn't even some broken combo, it's literally one card doing what it's supposed to do.

    3 votes

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