Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


1634 results found

  1. I haven't been receiving my mythic rares from my the brother's war mastery pass I purchased

    I haven't been receiving my mythic rares from my the brother's war mastery pass I purchased.

    At first I thought that maybe I was getting mythic rare wildcards, but I checked the number before hitting level 51 and after hitting it, I had the same number. Also, I read that it meant I would be getting a guaranteed mythic rare card in the next pack -- that did not happen. And also read that it meant I would get a mythic rare as my next card reward -- also didn't happen. I have missed out on 6 mythic rare card…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Colourless Historic Brawl Decks

    The Devoid Cards (Eldrazi That cost coloured mana but would normally be ok in a commander due to the special effect: "Devoid") are showing as not compatible with a colourless commander.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Cards missing names

    Cards are missing names and numbers. Can't se the amount of friends online. Restarted the game and PC severeal times.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Color Issue in Deckbuilding

    The colors of the cards in deckbuilding do not display properly. Restarting the client fixes the issue but it comes up again randomly after a few games. I am on a PC.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Many Decks not visible in deck library on PC but visible on phone.

    1. Went into the deck library and saw that I had 40 decks instead of over 80.
    2. I was using my PC.
    3. The deck were visible when I connected on my Iphone.
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Magic Arena Export function imported more than 4 copies of a rare, and ‘craft all’ crafted them all

    As the title says - I used the Magic Arena Export function and it imported more than 4 copies of a rare (mutavault), and ‘craft all’ button crafted them all and used my wildcards. Guess now I have 6 copies of M14 Mutavault that I didn’t even need. I should have 6 more rare wildcards, maybe more. This is the link to the deck I imported. It was very odd. https://www.moxfield.com/decks/xIsCgyFnd0a0-n-utLXZYw

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. This phyrexia sat is awful

    Ban the entire set from standard. There is nothing of any value in it and is driving me away from the game entirely.

    Fire the people who approved of the cards and keep them from developing more pathetic sets in the future.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Card missing

    About 20 to 30 minutes ago I opened six packs that I found in a message from wizard. There's a bunch of new cards in them for alchemy Brothers. One of the cards that caught my eye was called (titanium angel) but I couldn't find it in my collection. So I looked it up on your website and I guess it's called (Platinum angel). But the card I got looked a little different and had a light brown border instead of gray. I was going to try it out in a deck but I can't find it my collection anywhere…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Zopandrel card style was not awarded

    Zopandrel card style was not awarded after winning 5/5 in the Festival: The Hunter Maze 2/16/2023. I claimed the style, went into my collection to add it to my deck (I have the card itself, I used it to get 5/5 wins). The style does not show as an option in my collection.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Ui softlock

    Ui seems to softlock itself when you try to change a deck name if you already have existing deck with the same name

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Sacrifice timeout

    I've been playing a super fun deck, finally having myself a good time playing Magic Arena, and then, out of the blue, the deck starts to lose by timeouting. It's a black deck, that goes infinit with 'Putrid Goblin' - 'Thran Vigil' - 'Altar of Dementia'. But now... I can't win anymore. Because players won't scoop, when i'm 100% certain of a victory. And... the Magic Arena gives me a timeout. Why? Don't know. I keep doing the sacrificing and resolving effects 100% correctly, but it doesn't matter. It timesouts. Why does it keep happening? Don't know. Is Magic Arena…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Drafting Sword of Forge and Frontier not in Draft Deck or Sideboard, but is in collection

    1) I drafted Sword of Forge and Frontier but it isn't showing up in my draft deck, draft sideboard, or the pool of cards leftover. I tried scrolling through the cards in each list, and manipulating the search/filter functions, but it still doesn't show up.

    2) PC

    3) no sword of forge and frontier in my draft deck, sideboard, or draft collection. It does show up in my regular collection as a result from drafting it.

    4) i'm supposed to be able to use the sword of forge and frontier that I drafted to help me win prizes in this…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Starter decks bugged in new season

    The starter decks for the season that just started are bugged and unplayable. At least 5 decks can't be played. See screenshot.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Basic Land style

    Please make all basic land styles available in Arena. Basic lands are huge part of the game and this something that card stores have mountains of (no pun intended). I would love to style up my decks with the lands i like.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Jumpstart: Historic Horizonsを選択しても、多色カードの一部しか表示されない

    Jumpstart: Historic Horizonsを選択すると、多色カードが青と緑双方を持つのカード以外は表示されない。

    例えば【縄張り持ちのカヴー】【収穫の手、サイシス】など

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Tried to add card to a deck and it wouldn’t add

    I am on an IOS devise and I tried to add ajani’s pridemate to my historic deck and I don’t own it already .l, but when I try and add it , nothing happens . It doesn’t add , it doesn’t say I need to craft the card , or that I don’t have the correct wildcard to craft it . It just stays grayed out and won’t add.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Anime Compleated Planeswalkers Not in Inventory

    I had supposedly won all 4 (or was it 5?) Compleated Planeswalkers with the black and white anime art treatment during a recent Arena Event, but they never were put into my inventory, and I can't find them anywhere.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Master of waves

    Please add master of waves to the card list, it has been a staple card in many of my decks since its release

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Mtga bug stats

    The stats and name of cards in mtga PC version do not show at any time, which makes impossible to play as you can no see damage, names or any stats. Neither I see the value of the mission rewards.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base