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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1624 results found

  1. Make the Collection Tracker actually show the extent of the collection

    Right now, if a set is missing some cards, the collection tracker is only tracking the completion of singletons in the category of cards within the set. This is not helpful at all. Why do I have to have all cards in a category just to see how many are 4-ofs? I'd rather know how many cards overall in that category I'm missing, or how far the completion in that category has come.

    An overlay bar of 0 copies (black), 1 copy (blue), 2 copies (silver), 3 copies (gold), 4 copies (orange) would be far more informative. Or maybe make…

    2 votes

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  2. Expressive iteration not banned

    Dear wizards expressive iteration is still not banned in explorer you are still able to use it winota is now not able to be used in explorer but in explorer best of one and best of three on arena expressive iteration is still able to be used even though it was banned

    6 votes

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  3. New Nissa Planeswalker card is Unbalanced

    The new Nissa planeswalker card is WAY overbalanced. After played you can immediately get an 8/8 creature? That is something that should reduce loyalty greatly. As it stands now the card unbalances any match it's used in.

    1 vote

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  4. I can't create or edit decks anymore

    I started Arena Launcher yesterday, it updated before starts like any other update. When I clicked on decks all my decks were gone but one, but I cant open the deck, edit it, create a new one or anything, and everytime I click in something in this section it copies the deck. This is the version of my Magic Arena right now: 2023.23.0.4431.982101. I will attach some images as well from the game and my log.

    1 vote

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  5. Ghost wildcards

    In my wildcards menu it says I have 4 uncommon wildcards but in reality I have 0 and it won't let me use them because I dot actually have them. This usent a huge inconvenience but I would like to see how much wildcards I actually have

    1 vote

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  6. getting gemreward before cocmplete collection

    I do not have a complete collection of Retro artifact when opening packs I get the 40/20 gem reward instead of new cards added to my collection.

    I think the same has happened for Brothers War mythics. But that was on my phone and clicked on through before getting the screenshot.

    2 votes

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  7. Can't add more than 3 copies of Young Pyromancer

    My deck says I only have 3 copies of Young Pyromancer, but it won't let me add the 4th copy. The card has 4 lights over it, indicating there are 4 copies in the deck. But below, in the actual deck, it says there are only 3 and clicking the card will not let me use the plus button. I have a screenshot but can't attach it because you don't let jpgs or pngs attach.

    2 votes

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  8. Lost cards

    The newest version decided to kick me out of the game while deck building so I had to exit out and update it however then it told me I had to un install the game to get the update. I did that and immediately re downloaded it then signed right back into my account, then I was forced to do the tutorial and after finishing that I now no longer have any of the cards I had in my collection not including the 5 starter deck cards. The day this happened was the 7th of February 2023

    1 vote

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  9. Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it

    Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it

    1 vote

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  10. Received 20 gems in rare slot of Theros pack despite NOT having all of the rares from that set.

    I just finished a Theros Beyond Death booster draft event. I went back to the main screen, clicked "Packs" and opened my prize packs (one at a time). One of the packs (I believe it was the third one) gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares, I'm still missing about 70 rares to complete my playset. I feel like a kinda got screwed out of the contents of that pack, since I didn't get a rare after…

    5 votes

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  11. Common card collection wrong

    For three sets in the "set collection" page, the total number of common cards appears to be incorrect:
    Dominaria United actual 101 per set collection 91
    Kamigawa: Neon Dynasty actual 117 per set collection 112
    Kaldheim actual 111 per set collection 102

    1 vote

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  12. Reprinted card recieved in BRO pack incorrectly not allowed in Standard decks

    I just opened a BRO pack and got a card called Ichor Wellspring. It was a reprint, but despite being reprinted, it's not allowed in Standard decks, only in Historic.
    This must have been an oversight, because reprints are allowed in Standard.

    1 vote

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  13. Add Alchemy sets and anthology/retro/archives/etc to the Set Collection page

    I love the set collection page. Now pump it up with the other sets so we can track things from there. We could even click on the set to open the collection page with appropriate filters to show missing cards. That would be great!

    2 votes

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  14. Game Crash on Search in Deckbuilder

    1.   Give us the steps to reproduce the bug
          -Open the game, Go to decklist, edit a deck, type "angel" in the search bar, hit enter, game crashes.
      
    2.   Note which platform you’re using (PC, Mac, Android, or iOS)
          - PC
      
    3.   Enter the actual results you’re experiencing
         -  Once I hit enter when searching for cards in the deck editor, the game crashes
      
    4.   Enter the expected results of the feature
        - The expected result is for the search bar to bring up cards associated with my chosen keyword.
      

    5. Add any relevant screenshots/videos

    6. If you found a workaround, please add workaround

    1 vote

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  15. Country Flag Sleeves Greyed Out

    I have had the country flag sleeves since they came out. I have recently noticed when playing an older deck in the game, my UK sleeve looked greyed out and when I checked my collection all the country sleeves are now greyed out and the Italian flag sleeve is completely blacked out.

    1 vote

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  16. Cards with old design (BRO set) doesn't add to collection

    I got 2 boosters of Brother's War.

    And I opened in them 2 rare and mythic cards with old design (Wurmcoil Engine, Pshychosis Crawler).

    But this card doesn't add to my collection, so I can't use them to build a deck.

    1 vote

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  17. Karn, Living Legacy Historic Brawl Issue

    I'm trying to build a colorless historic brawl deck with Karn, Living Legacy. I'm trying to use an even amount of basic lands for the sole purpose of the domain mechanic on Jodah's Codex. The only lands the game will accept are basic Plains. None of the other basic lands or basic snow lands work. I'm getting an error that they don't match the color identity of the commander. I was under the impression that basic lands had no color identity and for a colorless deck, I could use whatever ones I wanted.

    1 vote

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  18. Cards with no title, type and characteristics

    When I play a game or set deck I can't see the type and the characteristics of the card.

    3 votes

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  19. If you accidentaly name a deck that does has the same name as another deck you made you cant get out of it

    If you name a deck that has the same name as another deck you cant get out of the warning that says the problem

    1 vote

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  20. Received gems instead of a rare card

    I just opened some Theros Beyond Death and Ikoria packs and in both cases I was given gems instead of a rare card, even though my rare collection for either of these sets isn't complete.

    5 votes

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