MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1618 results found
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Missing card
During Quick Draft (on Windows PC) I drafted (and played with) a copy of Hide in Plain Sight. After the games, the card does not appear in my collection. It shows 0/4 copies available in deck building when it should have 1/4. The same thing with High Alert (which I drafted my first copy of in the same draft).
I noticed because I always create a copy of my draft decks and this one went to the bottom of my deck list (where decks go when you don't own a copy of every card in the deck).
See screen shot…
2 votes -
1 vote
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Deck
I got the 5 mono colour decks, but the missions for the 10 multicolour decks didnt appear. I searched the deck list online, to check if i had the cards in my collection, but there was nothing.
Could you please add the free new player multicolour decks to my collection?2 votes -
Cheating
How about not every creature your opponent has is hex proof... ever f-ing thought of that?
Ban ameliadg08
1 vote -
Missing lands in draft when changing deck
When changing your draft deck in premium draft for March of machine the lands are replaced with battles. I am unable to add leave to my deck making it impossible to continue with the draft. Searching for basic lands in the deck builder also produces no results. When clicking on the mountain icon it just loads battles and no basic lands.
26 votes -
Smuggler's Copter after Unban not in Booster
After the Unban of Smuggler's Copter the Card should be available in Kamigawa Booster
1 vote -
bug
I'm sorry if I write badly but I don't speak English, I would like to know why when I buy a mythical envelope it tells me that I have the complete collection, but I still have 3 mythical cards to complete in the new Karlov's collection.
1 vote -
Stater deck duel reward missing
I played the starter deck duel and got excited because I got a cool card style and when I went to look for it to show to my firends I didnt have it. Unfortunately I didn’t catch the name I just remember the image.
1 vote -
Theros Beyond Death style of ``Soul Beacon Lantern'' bug
This is a report and request for a fix regarding a bug where some style cards purchased in-game cannot be used.
Specifically, it is ``Soul Beacon Lantern''.
I purchased the Theros Beyond Death style of this card in-game and loved it. However, at some point this style no longer appears on the deck construction screen or collection screen.
This phenomenon is not common to all styles; most style cards will display it.
Although I haven't found a complete regularity, this is probably a phenomenon that occurs with cards included in the "old frame version artifact". A style that I thought…2 votes -
No ICR reward for MOM mastery pass level 71+
I didn't seem to be receiving my ICRs for levels past 71 of the MOM mastery pass so for my most recent level (78) I tracked everything. I can say with certainty that my vault progress did not go up, no card showed in my collection, no gems were added to my account and I am still missing the same number of cards to have a full collection of every standard legal set. The only possible outcome is that I did not receive a card.
14 votes -
2 copies of the same legendary card in a brawl deck
Should be a format with only 1 copy of each permited per deck.
2 votes -
The cards "The Millennium Calendar" and "All Will Be One" are overpowered together.
Do a better job of preventing combos like this.
2 votes -
Error on protection fourth copy
I opened a booster pack of The Lost Caverns of Ixalan, and the rare card was a Palani's Hatcher, which it stated was the first copy. I already had four copies of that card, so it seems like there might be an error. I should have received a rare or mythic rare card that I don't already have four copies of from the same collection.
Attached are images of the opened booster pack, my collection, and the program log.
2 votes -
crash while opening packs
My child was very excited to open a gold pack, however the game crashed while it was revealing the cards. Sadly only got 2 cards in before the crash so 4 of the cards are still unknown. This is really frustrating because opening the gold pack is usually a very exciting moment. What's worse is when they logged back in hopes of see the missing cards, going to the collection did not show them.
I really wish you would add a way to see the most recently collected cards. I know sometimes this works when you get a reward/open pack…
2 votes -
draft card style
The ability to change card styles in a draft deck was removed, sealed doesn't have them at all! Additionally as with the last cube iteration, it does not respect favorited card styles (example parallax blood crypt and unfinity blood crypt, regardless if unfinity is favorited, it uses the parallax). Please fix either the favorite card styles functioning in draft and add card styles back to sealed!
3 votes -
[BUG] Pack only give gem
My March of the Machine set is still not completed. But both the recent MOM packs I opened gave me 20 gems instead of rare cards.
No issues with other packs. This only happens in MOM1 vote -
Purchased Dogmeat bundle, but Dogmeat companion is not in my collection
Exactly what the title says. I bought the Dogmeat bundle, but the Dogmeat companion is nowhere to be found in my collection.
I have the emote, but it's really the companion I want. I paid US $9.99 for this, please fix ASAP.
1 vote -
immerwolf
When I went on the Gatherer it shows that Immerwolf is legal in Explorer but when I go onto Arena it does not show legal.
1 vote -
No collection filter for Special Guests or The List
There is no entry for Special Guests or The List cards in the Collection filters.
While you can use s:SPG for the former, the latter cannot be filtered out.3 votes -
Missing Card Styles from Brothers War schematic artifacts
Today I wanted to apply the Ornithopter schematic style (that I remember I purchased) to an Azorius Affinity deck and the card style wasn't showing up in my collection.
When I open the Retro Artifacts library, the option for the card style isnt even showing up.
Could you please fix that?
Best regards,
Rafa4 votes
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