MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1634 results found
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No ICR reward for MOM mastery pass level 71+
I didn't seem to be receiving my ICRs for levels past 71 of the MOM mastery pass so for my most recent level (78) I tracked everything. I can say with certainty that my vault progress did not go up, no card showed in my collection, no gems were added to my account and I am still missing the same number of cards to have a full collection of every standard legal set. The only possible outcome is that I did not receive a card.
14 votes -
2 copies of the same legendary card in a brawl deck
Should be a format with only 1 copy of each permited per deck.
2 votes -
The cards "The Millennium Calendar" and "All Will Be One" are overpowered together.
Do a better job of preventing combos like this.
2 votes -
Error on protection fourth copy
I opened a booster pack of The Lost Caverns of Ixalan, and the rare card was a Palani's Hatcher, which it stated was the first copy. I already had four copies of that card, so it seems like there might be an error. I should have received a rare or mythic rare card that I don't already have four copies of from the same collection.
Attached are images of the opened booster pack, my collection, and the program log.
2 votes -
crash while opening packs
My child was very excited to open a gold pack, however the game crashed while it was revealing the cards. Sadly only got 2 cards in before the crash so 4 of the cards are still unknown. This is really frustrating because opening the gold pack is usually a very exciting moment. What's worse is when they logged back in hopes of see the missing cards, going to the collection did not show them.
I really wish you would add a way to see the most recently collected cards. I know sometimes this works when you get a reward/open pack…
2 votes -
draft card style
The ability to change card styles in a draft deck was removed, sealed doesn't have them at all! Additionally as with the last cube iteration, it does not respect favorited card styles (example parallax blood crypt and unfinity blood crypt, regardless if unfinity is favorited, it uses the parallax). Please fix either the favorite card styles functioning in draft and add card styles back to sealed!
3 votes -
[BUG] Pack only give gem
My March of the Machine set is still not completed. But both the recent MOM packs I opened gave me 20 gems instead of rare cards.
No issues with other packs. This only happens in MOM1 vote -
Purchased Dogmeat bundle, but Dogmeat companion is not in my collection
Exactly what the title says. I bought the Dogmeat bundle, but the Dogmeat companion is nowhere to be found in my collection.
I have the emote, but it's really the companion I want. I paid US $9.99 for this, please fix ASAP.
1 vote -
immerwolf
When I went on the Gatherer it shows that Immerwolf is legal in Explorer but when I go onto Arena it does not show legal.
1 vote -
No collection filter for Special Guests or The List
There is no entry for Special Guests or The List cards in the Collection filters.
While you can use s:SPG for the former, the latter cannot be filtered out.3 votes -
Bug
Je ne peux plus me connecter depuis ce matin. J’ai renouvelé mon mot de passe. J’ai supprimé puis reinstallé l’app. Rien ne fonctionne.
Plate-forme iOS5 votes -
Prison Sentence doesnt work
Says activated abilities don't activate but they still do not sure if it's bugged but I've lost so many ranked games bc of this issue and I know that this isn't how the card works so fix please
1 vote -
legal carte bug
FR/ Certaine carte de mes decks Historic sont apparemment Hors format pour un mach contre un Bot , certain de mes decks sont aussi hors format pour l'Historique mais pas pour le Standard, certain des mes deck sont hors format pour de l'intemporel mais pas pour de l'historique alors que l'intemporel autorise toutes les carte d'Arena, et bien sur le jeux n'affiche pas les carte Hors format présent dans mes deck
EN/ Some of the cards in my Historic decks are apparently out of format for mach vs Bot, some of my decks are also out of format for Historic…
1 vote -
Smothering Tithe Card Style
I have purchased a card style but I am unable to use it. I have 4 copies of Smothering Tithe and the anime card style. I have the card style selected but it will not change.
2 votes -
Missing dual-color starter decks
I am missing all of my dual color decks except red/white after the update 7/19/23.
11 votes -
Individual card rewards
No longer getting individual card rewards with victories since the update.
9 votes -
ban sheoldred
Sheoldred is not fun to play against anymore.
please ban this rediculous creature from standart...
its just wtf...38 votes -
Starter deck mismatch
As a new player, the alchemy rules create great mismatch between players with ******** decks vs the people just starting out trying ti beat three starter deck duels to unlock more decks. The people you are playing against already have those decks and you get onliterated.
3 votes -
Favorite copy not working after latest update
As of the October 10th 2023 update, my favorite set/ art isn't saving. I have Dracula lands and they have been marked as favorites since it became a thing. They aren't maked anymore. I go through and add them as favorite. As soon as leave the game and come back they are back to default. Other cards aren't saving either( Thalia). Pictures are all favorites selected, relaod game and not selected again.
6 votes -
Game crashes when trying to open deck editor
It happens randomly without rhyme or reason, but when it does the game is unplayable for anywhere from a half hour to multiple hours. I've tried closing and reopening. I've tried force stopping the app. I've tried uninstalling and reinstalling multiple times, despite knowing that I'll have to suffer through the intro play without anyway to bypass it. Any recommendations would be greatly appreciated
2 votes
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