MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1761 results found
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duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.
1 vote -
I did not receive bonus cards and mastery tree cards
I'm using orbs in my mastery tree but I'm not receiving the cards that I win. Same thing when I obtain some bonus card, they just don't appear in my collection.
1 vote -
1 vote
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Snow-Covered Wastes taking card slot in MH3 packs
Despite being a basic and therefore affording infinite copies to the collection, Snow-Covered Wastes showed up in my pulls for MH3 mythic packs. I have not collected variant arts, nor were the pulled copies variant arts. Checking the collection did not reveal any insights and I retain only the default art variant for Snow-Covered Wastes.
1 vote -
Battle cards replaced land cards in the deck building filters
Battle cards replaced land cards in the filters, and I cannot filter for lands
27 votes -
Card style skin selection not working. Phyrexian obliterator.
Bought an additional phyrexian obliterator skin thinking it would fix it if I bought another, now I've wasted 6000 coin and have two skins that I can't use. Please fix the card style application process to it's much simpler original format. This new way is really trash.
Thanks - everyone.
1 vote -
Crafting a MH3 card freezes arena
Attempting to directly craft a MH3 card has frozen arena and locked me from interacting with anything.
1 vote -
Lands not appearing in sealed
When rebuilding my sealed deck no land options present themselves and the old icon for lands just pulls up my battles I opened.
24 votes -
Purchased cosmetic not available in collection
Working on PC.
I purchased a card cosmetic from the shop for the card Omniscience. When I go to my collection, the cosmetic does not display as an option. When I sort my collection down to the card, I am not offered the button to select any variant card arts at all.
1 vote -
Shuffler and direct match
hoy parece ser que es imposible jugar dos partidas sin que el oponente te humille.
Bueno, pues aqui mis comentarios:- puesto que España es un gran país donde se os da un dinero, no me sale las pelotas ponerlo en inglés.
- puesto que el shuffler no vais a corregirlo me uno a la denuncia infinita de quejas del mismo, por creadores de contenidos y quejas, Sois una mierda de empresa. Además, juegas contra un deck de 100 cartas siempre tiene una jugada razonable y tierras, tu con 60 no. Tu con deck y 24 tierras te salen 4 tierras de…
5 votes -
Bug
I bought the “ Ikoria land of behemoths “ pack for a 1000 gold and opened it, when I opened it started the load screen and when the loading was done, my pack was gone as well as the 1000 gold I spent, I checked if there were new cards in my collection but there wasn’t any :(((
1 vote -
Vault doesn't open
I have a 100% complete vault since opening OTJ packs, but even though I can see the complete vault icon, clicking on it just leads back to the main screen, so I can't claim the wildcards. Hovering even shows that the vault is at 100%. Platform is android.
1 vote -
Missing card
During Quick Draft (on Windows PC) I drafted (and played with) a copy of Hide in Plain Sight. After the games, the card does not appear in my collection. It shows 0/4 copies available in deck building when it should have 1/4. The same thing with High Alert (which I drafted my first copy of in the same draft).
I noticed because I always create a copy of my draft decks and this one went to the bottom of my deck list (where decks go when you don't own a copy of every card in the deck).
See screen shot…
2 votes -
1 vote
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Deck
I got the 5 mono colour decks, but the missions for the 10 multicolour decks didnt appear. I searched the deck list online, to check if i had the cards in my collection, but there was nothing.
Could you please add the free new player multicolour decks to my collection?2 votes -
Cards disappear
I finished last season mastering pack, and i cant find the card i won in the tree white god, and i finished the tree, How its possible ?
Also lots of cards that i m sure i got by opening booster, disappear when i need them...
It is very disapointing2 votes -
Drannith Magistrate debug text appears on it's legal list.
Steps:
- Select Collection
- Search for Drannith Magistrate.
- Check the details where the card is not legal.
Devices used: PC
Expected: debug text should not appear.
1 vote -
Loading Deck lists doesn't work
So once again, deck building doesn't work in the game where you build decks and use them. Attempt to load deck, gets stuck on "Waiting for server" have to close. Look it up online, see reddit page saying its because of sideboard issues. I'm attempting to load a Brawl deck with no sideboard. Export, remove the commander, import, still doesn't work. Try loading Best of 1 deck with no sideboard, still doesn't work.
I'm using the Steam client though I doubt it matters as this is a bug that's in all platforms constantly.
What a game...
Thanks multibillion dollar company…
1 vote -
Missing lands in draft when changing deck
When changing your draft deck in premium draft for March of machine the lands are replaced with battles. I am unable to add leave to my deck making it impossible to continue with the draft. Searching for basic lands in the deck builder also produces no results. When clicking on the mountain icon it just loads battles and no basic lands.
26 votes -
Smuggler's Copter after Unban not in Booster
After the Unban of Smuggler's Copter the Card should be available in Kamigawa Booster
1 vote
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