MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1780 results found
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Stater deck duel reward missing
I played the starter deck duel and got excited because I got a cool card style and when I went to look for it to show to my firends I didnt have it. Unfortunately I didn’t catch the name I just remember the image.
1 vote -
Theros Beyond Death style of ``Soul Beacon Lantern'' bug
This is a report and request for a fix regarding a bug where some style cards purchased in-game cannot be used.
Specifically, it is ``Soul Beacon Lantern''.
I purchased the Theros Beyond Death style of this card in-game and loved it. However, at some point this style no longer appears on the deck construction screen or collection screen.
This phenomenon is not common to all styles; most style cards will display it.
Although I haven't found a complete regularity, this is probably a phenomenon that occurs with cards included in the "old frame version artifact". A style that I thought…2 votes -
No ICR reward for MOM mastery pass level 71+
I didn't seem to be receiving my ICRs for levels past 71 of the MOM mastery pass so for my most recent level (78) I tracked everything. I can say with certainty that my vault progress did not go up, no card showed in my collection, no gems were added to my account and I am still missing the same number of cards to have a full collection of every standard legal set. The only possible outcome is that I did not receive a card.
14 votes -
ban sheoldred
Sheoldred is not fun to play against anymore.
please ban this rediculous creature from standart...
its just wtf...42 votes -
Make the search results include all versions of the cards
When searching not for a specific card but for cards from specific sets/subsets, it would be nice to also be shown all the other printings of that same card from other sets. Because that search may result in the one copy from that specific set while ommiting the full playset I may already have of the same card from another set. Thus potentially losing me wildcards for stuff I don't really need anymore. Same issue with cards printed at different rarities, a card may be a 1-of as a common, but may already be in my collection as a full…
1 vote -
2 copies of the same legendary card in a brawl deck
Should be a format with only 1 copy of each permited per deck.
2 votes -
The cards "The Millennium Calendar" and "All Will Be One" are overpowered together.
Do a better job of preventing combos like this.
2 votes -
Alchemy: Phyrexia
Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.
22 votes -
Error on protection fourth copy
I opened a booster pack of The Lost Caverns of Ixalan, and the rare card was a Palani's Hatcher, which it stated was the first copy. I already had four copies of that card, so it seems like there might be an error. I should have received a rare or mythic rare card that I don't already have four copies of from the same collection.
Attached are images of the opened booster pack, my collection, and the program log.
2 votes -
Include info about card formats when viewing a card.
When viewing a card, please list which formats it is playable in. It's very annoying seeing an exciting card when opening a pack, but then finding out I can't play it in my Standard deck once I get to the deck builder.
1 vote -
crash while opening packs
My child was very excited to open a gold pack, however the game crashed while it was revealing the cards. Sadly only got 2 cards in before the crash so 4 of the cards are still unknown. This is really frustrating because opening the gold pack is usually a very exciting moment. What's worse is when they logged back in hopes of see the missing cards, going to the collection did not show them.
I really wish you would add a way to see the most recently collected cards. I know sometimes this works when you get a reward/open pack…
2 votes -
draft card style
The ability to change card styles in a draft deck was removed, sealed doesn't have them at all! Additionally as with the last cube iteration, it does not respect favorited card styles (example parallax blood crypt and unfinity blood crypt, regardless if unfinity is favorited, it uses the parallax). Please fix either the favorite card styles functioning in draft and add card styles back to sealed!
3 votes -
[BUG] Pack only give gem
My March of the Machine set is still not completed. But both the recent MOM packs I opened gave me 20 gems instead of rare cards.
No issues with other packs. This only happens in MOM1 vote -
Purchased Dogmeat bundle, but Dogmeat companion is not in my collection
Exactly what the title says. I bought the Dogmeat bundle, but the Dogmeat companion is nowhere to be found in my collection.
I have the emote, but it's really the companion I want. I paid US $9.99 for this, please fix ASAP.
1 vote -
immerwolf
When I went on the Gatherer it shows that Immerwolf is legal in Explorer but when I go onto Arena it does not show legal.
1 vote -
Missing starter decks
I am currently missing several of the dual-color starter decks. Could someone in support please restore the missing decks?
21 votes -
No collection filter for Special Guests or The List
There is no entry for Special Guests or The List cards in the Collection filters.
While you can use s:SPG for the former, the latter cannot be filtered out.3 votes -
Bug
Je ne peux plus me connecter depuis ce matin. J’ai renouvelé mon mot de passe. J’ai supprimé puis reinstallé l’app. Rien ne fonctionne.
Plate-forme iOS5 votes -
Prison Sentence doesnt work
Says activated abilities don't activate but they still do not sure if it's bugged but I've lost so many ranked games bc of this issue and I know that this isn't how the card works so fix please
1 vote -
Missing Card Styles
Some card cosmetics are either removed or missing, the only one I can prove with evidence is the parallax style for the Core 2010 Ornithopter.
As seen in the attached image, I have a deck that is actually using the cosmetic but my collection shows that the cosmetic doesn't even exist.
I'm not sure for how long this has been an issue, I can assume its from the recent overhaul to card cosmetics, (when cosmetics were put into the <> section on cards)
3 votes
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