MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1783 results found
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Missing Starter Decks
I created my account July 16, 2023 to play on my Windows PC.
The starter decks in photo1 and photo2 are the deck I got access to upon completing the start quests.
After updating the game on July 18, 2023, the decks available to play in the Starter Deck Duels changed from the previous in photo1 and photo2 to the ones shown in photo_3.
Current Version: 2023.28.0.4634.1015823
The issue is that the new decks, in addition to the cards in them (exception: duplicate cards from previous decks/packs and High-Flying Valor Starter Deck), are not in my…
13 votes -
bug/opening imported desk
try to openig this deck in my library after import , no way after 30 minutes
Companion
1 Jegantha, the WellspringDeck
3 Fatal Push
1 Island
1 Swamp
2 Blood Crypt
2 Steam Vents
3 Thoughtseize
4 Darkslick Shores
4 Blackcleave Cliffs
2 Spell Pierce
2 Mana Confluence
3 Spirebluff Canal
4 Drown in the Loch
4 Thieves' Guild Enforcer
4 Merfolk Windrobber
4 Soaring Thought-Thief
4 Fable of the Mirror-Breaker
2 Reckoner Bankbuster
1 Otawara, Soaring City
2 Xander's Lounge
2 Three Steps Ahead
3 Tinybones, the Pickpocket
3 Marchesa, Dealer of DeathSideboard
1 Fatal Push
1…1 vote -
Card Style Disappeared, Had to Recraft
I noticed recently that some of my favorite card styles reverted back to default and have gone missing altogether. I have no hard evidence to prove that I had a specific card style, but perhaps this can be checked somewhere in my account/game records; either way, I went ahead and repurchased many card styles which I swear I had already previously owned. One example is the card God-Pharaoh's Gift, this is one of my all-time favorite cards as I used the deck in a GP many years ago; I have this deck in Arena and of course had to get…
1 vote -
Unable to access deck for editing
I have a deck in my collection which has become inaccessible when attempting to edit it.
When I open the deck collection and try to open the deck for editing, the game hangs on the "Waiting For Server" screen.
I'm able to play with the deck without issues. Clones of the deck produce the exact same error.
The deck is on my account at danielhynes@live.com. Deck is titled Grixis Obeka Tempo
1 vote -
Incomplete deck edit won't view
I am going through my decks that I have edited or imported, and I can't open a couple of them. What will happen to them is I click is loading bar will come up and never open the deck.
Names of decks having issues:
"Imported deck(3)" (never got to open and view deck after import.)
Grixus Scam (Haven't edited it in a while. and all cards in deck are in my collection.)
"Juggle heist" (opened it made edits than had to close cause it bugged and now can't open) Main thing I edited was format, to Timeless traditional.Many of…
1 vote -
Starter deck mismatch
As a new player, the alchemy rules create great mismatch between players with ******** decks vs the people just starting out trying ti beat three starter deck duels to unlock more decks. The people you are playing against already have those decks and you get onliterated.
3 votes -
Favorite copy not working after latest update
As of the October 10th 2023 update, my favorite set/ art isn't saving. I have Dracula lands and they have been marked as favorites since it became a thing. They aren't maked anymore. I go through and add them as favorite. As soon as leave the game and come back they are back to default. Other cards aren't saving either( Thalia). Pictures are all favorites selected, relaod game and not selected again.
6 votes -
Game crashes when trying to open deck editor
It happens randomly without rhyme or reason, but when it does the game is unplayable for anywhere from a half hour to multiple hours. I've tried closing and reopening. I've tried force stopping the app. I've tried uninstalling and reinstalling multiple times, despite knowing that I'll have to suffer through the intro play without anyway to bypass it. Any recommendations would be greatly appreciated
2 votes -
cant edit Decks
can not edit any of my deck
it get stuck on waiting for server1 vote -
Expressive Iteration banned in Historic
It seems my deck isn't letting me use Expressive Iteration in Historic even though it says it's not banned in that format
1 vote -
Opening a specific deck crashes the game with endless spinner
The game crashes with and endlessly spinning Waitong for the server... screen when I try to open one of my deck. I attach the log and the deck list
1 vote -
Edit deck not loading
Edit Deck is note loading the server keep searching
1 vote -
Pact of Negation is Explorer legal
PoN is not legal in Pioneer. Also, Gatherer says is banned in Explorer (for some reason)
6 votes -
Regarding the introduction of new formats
Let's put the Pokemon card game into a new format
1 vote -
Bug
Ao tentar editar meu deck, ele fica carregando infinito
When i try to edit my deck, it keeps loading for ever
1 vote -
Stuck on loading screen when going to load decks (with sideboard)
try to load decks (with sideboards) on my account but get stuck on loading screen (Waiting for server) and have to force quit.
I re-installed, used a VPN and tried several other fixes to no avail
1 vote -
Al seleccionar un mazo para editarlo se queda bloqueado
cuando selecciono un mazo para modificarlo se queda bloqueado ,diciendo esperando servidor
1 vote -
well cards deleted
when i crafted all card from a deck, i just lost my well cards without crafting cards. lost 3 unco and a mithic
2 votes -
Is it okay to use a card whose design has been plagiarized?
Wizards of the Coast, a thief company, does not collect cards with plagiarized illustrations.
1 vote -
200 cards decks
The joke was fun at first, now it's enough. >200 cards decks are stupid. Put a limit on the card's amount. There's no logic strategy to fight those stupid things. So far, if I see a deck with more than 90 cards, I just resign
1 vote
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