MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Draft Ended Before I Drafted - Where's my Cards?

    I signed up for Theros ranked draft before it ended, but I didn't draft cards.
    The event ended while I was logged out.
    Upon logging back in, I was awarded 1 pack + 50 gems - what happened/happens to the cards I was supposed to have drafted??

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  2. "Earn new deck tommorow" timer is stuck at 00:00. Happened to be logged in a few minutes out from refresh. Hand pointer hovered over

    "Earn new deck tommorow" timer is stuck at 00:00. Happened to be logged in a few minutes out from refresh. Hand pointer hovered over the tab. Timer reached 00:00 and is not refreshed

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  3. z-index of number is wrong

    As you can see there's a view error in the reward listing screen.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  4. Mac Client crashes every time I click Workshop: We Are Many

    I wanted to play more of the We Are Many Workshop this morning, but every time I click the event, the client crashes. It was working yesterday.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  5. Game froze

    I was waiting for my opponent. Their timer ran out, but instead of using a timeout, nothing happened. The game appears to have stopped with no chance of progressing. I have attached the log as well as the screenshot of the game when the bug occurred.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  6. Lag when starting up game resulting in loss of match in quick draft

    When playing a quick draft it took extra long time starting my final match, when I finally get logged in the screen shows me the screen where I can do a mulligan or draw the hand. However the match has already started and I can not make any moves, nor choose to go with the hand. I try to go to the battlefield view but the timer on the turn makes me lose automatically after a minute or two of trying to play (draw hand, play land, nothing worked)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. we are many has a HUGE design flaw. One deck has interaction the others don't.

    You gave 1 deck interaction. Its oppressive and ruins this format. I too am curious about playing extra copies, but this tells us nothing as one deck has interaction and the rest don't.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. Me tira al jugar partida de draft

    No he podido jugar ni una partida del draft ya que me ha tirado las 3 partidas y ya me pasó hará unos días.
    Parecía que era un problema por tenerlo en castellano pero esta vez ha sido también jugando en inglés.
    Ayer me pasó en 2 partidas y esta noche en la tercera a las 23:45.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. Didn't seem to get rewards after finishing my last 2 drafts

    Didn't seem to get rewards after finishing my last 2 drafts, at least the reward screen didn't pop up. Thank you very much for your help

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  11. Traditional Draft Core Set 2021 - 1 win/0 losses - got price

    After playing 1 game and winning I waited a few weeks and when I wanted to continue instead of continuing I got the prize money for 1 win and 3 losses, although I only played once and never lost.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  12. Draft could not be completed bug

    I was drafting as premier core 21 draft and at the end of pack 3 i got a "Draft can not be completed" message with the following menus. after the last pick i made, it refreshed with no picks available and a screen that was not intractable. Had to restart MTGA to do anything.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  13. 7-2 Standard Event didn't receive prizes

    Went 7-2 in a standard event and when I claimed my prizes I didn't get any rewards. My gold didn't go up (except for from my mastery prize of 500 gold) and I didn't get any new Rare cards added to my collection.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  14. No rewards

    Finished Core Set Constructed event with 3 wins 2 loss but nothing happened after the game. Cards and gold coins were not awarded. Please award them thanks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  15. Losing because of loading issues - what fun!

    I have just played for Core set and lost twice without any chance to play at all - what fun! After VS page I see nothing going on and then I keep waiting for my cards and when I get them I just blow up - that is really awesome guys.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  16. Artwork used in Quick Draft Core Set 2021 does not go away after draft is complete

    As mentioned in the details, the art (for See the Truth). I lose the draft (3 outs, so to speak) and accept my winnings. Instead of the screen going to the normal screen in which one can see progress in daily quests and see the banners pass w/ news, I see "See the Truth." And with that oddness, I still have the button for "buying" into the draft. Please see attached photo for a better idea.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  17. Claim reward

    Finished Core set constructed, clicked claim reward and nothing happened. I exited the event by clicking home and still nothing. I opened the event page again and I no longer had the option to claim a reward, even though I still hadn't recieved one.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. Claim reward

    Finished Core set constructed, clicked claim reward and nothing happened. I exited the event by clicking home and still nothing. I opened the event page again and I no longer had the option to claim a reward, even though I still hadn't recieved one.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  19. Literally every time I play a draft I freeze or crash. Can I just get a fair draft?

    Draft either crashes during draft, during play, or when I play my basic f’ng lands don’t tap for mana like can I just play a fair match once? Get your **** together. Thanks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. Deliver Unto Evil

    My card Deliver Unto Evil didnt resolve for some reason... I was playing against someone that I could have beat only had I gotten two of the cards I chose from the graveyard... the cards never came to my hand, making me lose the game. I had never played that card before, so never noticed a bug like that... That cost me my WAR quick draft game... :(

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base