MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2457 results found
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No gem rewards in Dominaria draft
Using MTG Arena on my iPad, I am no longer receiving gem rewards for winning matches in Premier Draft Dominaria. The gems are neither popping up after a win or added to my total. Please address this issue—gem rewards are one of the primary methods for minimizing draft play cost.
1 vote -
Game crash
Game crash after certain match's with the color challenges and I'm also receiving a banner saying data error whenever I want to play the final boss of a certain color. Please help I REALLY love the mobile and card game very much. I'm a very passionate player on and off screen.
1 vote -
Phantom draft for limited ranked please
You know it, we know it, just do it.
1 vote -
Bug for historic format
My game shut down when i went play a game in historic ranked or not.
1 vote -
Impossible to finish the color chalenge
After playing the first 4 match of every color, after clicking play for the last match (of every color) the game is stuck on "waiting for server" forever.
So the game can't be played until I finish this color chalenge.
Macintosh Mojave 10,14,614 votes -
misleading event price/ bug in event success: sealed mixup
In the sealed mixup from 2022-04-01 (LOVE it!), the prices suggest by the + symbols that they are cumulative. However, they are not summed up when you reach three wins tu 300 Gold, one can at most receive 100 Gold.
But it is not much coin, so this is a minor issue.1 vote -
ミックス・シールドの勝利報酬
ミックス・シールドの勝利報酬が１勝３敗でも３勝０敗でも100ゴールドで変わらない。勝利数の間の「＋」表示は紛らわしいので消してほしい。
1 vote -
Client Bug in Double Feature Innistrad Draft
I'm on Windows 10. During a Double Feature Draft (Midnight Hunt + Crimson Vow) the client stopped displaying cards to pick, although I had packs passed to me (see screenshot). Also, I second picked a Land but instead apparently the second card I got was a Drogskol Infantry. When I finally restarted the client ~7 picks were automatically made for me and I had the land that I second picked (in addition to the Droskol Infantrz!), so probably a visual bug? The timer was displaying weirdly once after the restart, I supposedly had 7 seconds left to pick a card,…
1 vote -
drafting against 7 other players but really playing against players from inifinate tables
why is it that i am restricted to only the players at my table for drafting but when i play a player that person is someone that was not at my table. i have come across to many instances where i drafted a broken card and then get matched up with another player that has 2 of the same broken card or multiple broken cards that was never seen. the odds of what i have experienced over that last 6 months would never have happened in a Friday night draft or a QP qualifier.... or that matter any tournament ever…
2 votes -
Mixed Up Event Provided 3 Instead Of 6 Packs
I only got 43 cards to work with in Mixed Up Sealed, which seems like 3 packs of cards instead of 6 packs. This is the only time this has happened to me in maybe half a dozen games, every other time the sealed pool had an appropriate number of cards.
1 vote -
Traditional draft dissapeared
Hello. I had a traditional draft paid for but not entered when the Decathalon update happened. It dissipated. I would like to be reimbursed.
3 votes -
Decathlon
I didn't receive any packs after winning a decathlon event. I only got the token.
3 votes -
Wrong reward in Mastery
Wrong reward in Crimson Vow Mastery.
At level 25 it should be a mythic card and I found a rare one, at level 35 I get an uncommon instead of mythic one.Thank you for your support.
2 votes -
Divide by Zero on Traditional Standard Event
I joined a Traditional Standard Event, my opponent played Divide by Zero.
I hope you can resolve this issue,2 votes -
bug with scattered thoughts
Hi!
During the resolution of scattered thoughts in draft bo1, i clicked on view battlefield to help me choose my cards then i clicked on view browser and i couldn't select any cards until timeout and then automaticly lost.
It was in a draft so i'd like to get refund if possible.
I'm using linux on lutris emularor2 votes -
loading screen entering draft
The screen that says it is connecting to server (I'm using a PC), just kept spinning.
I waited for over ten minutes, eventually I restarted my Arena and cards were already drafted for me. I would like my 1500 gems back.2 votes -
Rank does not level upp
Ranking is bugged on both my contructed and limited rank, it does not change upp nor down. Now on season reset it still tells me to play a game to get ranked.
I believe it is the same problem as this ticket
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44083878-bronze-tier-01 vote -
Accented characters in deck name make the game crash when hovering over it in deck selection screen
Hello,
PC user here.
Reporting crashing bug and graphical bug that appeared ever since alchemy update.
The game crashes during deck selection for any game mode, if the mouse moves over a deck whose name contains accented characters (thus, french players are more likely to encounter that issue than some other languages)
- Select any game mode (not deck creation)
- Move the mouse over problematic deck (see sreenshot for reference, red highlights)
- Game crashes
Game should not crash when using deck with accented characters.
Workaround is to not move the mouse over deck, not play it or simply rename it. Please…
3 votes -
Double Feature Event Transparent Cards
during the new double feature draft event some of the cards were going transperent and not letting me pick them, this negatively affected my gameplay experience heavily
2 votes -
season rank
I just saw that there are only 2 days left for the "Season Rank" for January 2022.
I played almost every day (Mastery lv 84) but he tells me that I haven't played any match in constructed (Image 1).
I just played one and still nothing happens? (Image 2-1, 2-2, 2-3)
Did I lose my whole season?PC win 10
2021.12.80.3983.908401Season Rank february :
No reward for Contructed Rank last season.
Play historical 3/15 weekly win rewards (Image 3) and not match in constructed ... (Image 4)
Log last match2 votes
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