MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2481 results found
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non posso completare lultimo scontro della sfida a colori ( verde e rosso ) perche mi dice che ce un errore di rete
non posso completare lultimo scontro della sfida a colori ( verde e rosso ) perche mi dice che ce un errore di rete
1 vote -
Bug: Victory Constructed rank game WIN reduces rank instead of increase
BUG: In Constructed rank play I won a victory and my rank was DECREASED by one. It should be increased.
This happened twice yesterday. Today I captures a log.8 votes -
Server connection issues during 10/14/21 update
Server Connection lost in Europe during update on 10/14/2021, causing match losses. No downitme expected, according to site.
3 votes -
Won't Load last stages of the color challenges
When you finish all the color events and get to the last stage just has Connecting to Server and doesn't connect. Forces you to Alt+F4 to even open the game again. Happened for 4/5 colors so we can't complete them.
5 votes -
no more 750 daily challenges
As of the last two updates, I am unable to receive any 750 daily challenges. Even after a challenge swap, I only receive a 500 daily challenge. How can this be remedied?
4 votes -
Mad Science Event Feedback
I play Arena every day. I say this so you know that I'm invested and that I'm honestly trying to help see the game be the best it can be.
With that in mind, I'm begging you, please stop locking exclusive rewards (alternate arts in this case) behind such narrowly-designed, pay-to-enter events. I'm fine paying the entry fee, even multiple times, to earn said exclusives, and I don't even have a problem with narrowly-designed events, but when the design leads to EVERY SINGLE DECK being a single playstyle (or slight modifications of said playstyle to react TO said playstyle), it…
1 vote -
2021.12.10.652.904583
2021.12.10.652.904583
EN MODE DRAFT NOCE ECARLATE
plus rien de s'affiche les carte n'arrivent plus juste après une "en attente de synchronisation" pourtant aucun problème de wifi ou autre
en utilisant un jeton gratuit (donc perdu)
sur mac1 vote -
momir reward
He jugado el evento momir y las dos cartas raras conseguidas en el evento, han sido kazandu mamut y vanishing verse, ambas cartas ya las tenía con cuatro copias cada una. No debería darme otras cartas que no tenga? Ya bastante es que tenga 8 thalia, las cuatro de historic y las cuatro de crimsom vow, para que encima ahora falle, entre otras cosas, también la protección de cuarta copia en los eventos. Solución?
1 vote -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
11 votes -
1 vote
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Sealed
I personally enjoy sealed more than draft. Is there a way to just add "limited" tokens to replace the draft/sealed so we can choose which format we'd rather play? Also I feel that playing sealed should affect my limited ranking as sealed is a limited format.
11 votes -
"Havre sans visage" transformé en ange conserve la capacité acquise malgré la fin de tour !
Terrain "Havre sans visage" transformé en ange conserve la capacité acquise "de "vous ne pouvez pas perdre la partie" malgré la fin de tour et que ce n'est plus un ange !
1 vote -
No gems on 4th rares in cube drafts
I have been Playing a fair amount of cute draft, and I've begun to notice that all of the rares I open even if they are the 5th copy of a card have failed to give me gems. And when on my last couple of drafts I opened a 5th copy of the fabled passage which I know for sure I already have 4 Copies of.
1 vote -
1 vote
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Draft
Acabei de jogar um draft e minha premiação não foi entregue. fiquei sem minhas gemas, boosters e um prejuízo enorme. espero ter o reembolso das minhas gemas ou paro de jogar o MTG Arena.
1 vote -
Desafio blanco
No puedo hacer la última etapa del desafío de mazo blanco. Arroja un error desde hace 1 día
1 vote -
1 vote
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Missing third daily quest
Hi, I play on android and for a couple of days I only get two daily quests and a weekly one. The third daily quest slot is always waiting for a new quest, even though the timer is at 00:00 see screenshot attached.
Please also note that the game crashes really often on android i.e. every 2nd/3d game.
Best,
Udo6 votes -
Decathlon finals timing of ending midday sunday
The problem I had was my fault for not reading and recognizing the decathlon finals ended midday Sunday. But the fact that as a product I had one Decathlon Token that is not just a buy in event Token left and nothing comes of it leaves a bad feeling to the product that is MTG Arena.
Also, at the end of the event, there was no buffering; it closed the event and put the prizes in my inventory with no indication what I received or if I received the correct prizes.
1 vote -
In the Arena Dechatlon finales I used blood to bones to sacrifice my gutterbones but the program didn’t let me click on it making me lose.
In the Arena Dechatlon finales I used blood to bones to sacrifice my gutterbones but the program didn’t let me click on it making me lose the game and at the end, the event.
1 vote
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