MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2489 results found
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MTG Arena Open Bug I won the match it reflected that I lost the match
I clearly won the match with opponent losing at 0 life I attacked with 4/4 flyer. As I went back to the main screen, it resulted to me losing. I think this shouldn't be happening on high stakes events.
1 vote -
lutri
Can't companion Lutri in Cube draft. I am meeting the requirements of it.
1 vote -
強迫
メタゲームチャレンジにて、ミスティカルアーカイブの強迫をサイドインすることができませんでした。iPadとiphoneにて発生しました。
1 vote -
disconnected
I got disconnected by unannounced "maintenance" in the middle of my draft picks and now can not get back in to resume my draft. Who knows what garbage Arena has saddled me with in the mean time. Would like my draft token back.
I keep getting told "authentication failed."3 votes -
draft
Hi, I drafted twice at 17:30 and 18:30 today. My first draft had issues on the third booster (it gave me 3 times different cards from what I selected with the prompt "Unable to pick". In the second draft, half the cards that I picked in the first booster didn't show in the cards I picked (see image) and it stopped drafting for a few minutes, I restarted Arena and then I could see the cards I picked but unfortunately, Arena had auto picked about 10 more cards... Could you please give me a refund ? Regards, Pierre
4 votes -
My daily challenge are not reflecting in midweek magic played activities.
My daily challenge are not reflecting in midweek magic played activities.
2 votes -
color challenge
I completed the color challenge but stil appears that I don't completed, isn't only visual, the bug cause that I can't play online on the normal mode
1 vote -
Midweek Block Constructed: make it all acces (or at least stop making this just after release, we don't have the cards yet!)
Midweek magic events are great, thanks for making them, and for always proposing different ways to play magic.
There is only 1 type of event that doesn't work: when you put a block constructed event just after the release, when we don't have collected the cards yet! This is currently done with LC of Ixalan constructed, and it was done the same with the last set.
Or make it an "all access" event; I'm sure people will love playing with the new cards for 2 days, and that shouldn't hurt your economy in anyway!1 vote -
Cube Triggers not working
Playing cube today and most of my ETB triggers would not work, including Archpriest of Shadows Backup ability, Futurist Spellthief, Junji, the midnight sky. No effect or permanents were up to stop these, lost 1st 2 matches due to this.
1 vote -
"Waiting for server" during Magic 30th draft
I tried to join the 30th anniversary draft but was waiting for server for the first three picks.
3 votes -
I'm not receiving the xp from the victories, I'm using the iOS operating system.
I'm not receiving the xp from the victories, I'm using the iOS operating system.
1 vote -
Kitesail Larcenist
Kitesail Larcenist can't select opponent players creature at first time of premier draft bo1!! but second time, i can select opponent players creature
2 votes -
Having to register for day 2 of the arena open is terrible. I woke up 5 minutes late and lost my entry.
Its really miserable losing your day 2 qualification for the Arena open just because you didnt wake up 5 minutes earlier. It should auto register you instead of you having to click a button. I spent 100$ on gems and spiked a day 1 sealed pool just to miss day 2 for that. Please help with some compensation.
1 vote -
SEALED LCI
OPEN THE PACK THERE ARE 6 RARE, BUT WHEN YOU WANT TO BUILD A DECK THERE IS ONLY 1 RARE
1 vote -
Bug during a match in draft
At some point on game 2 i casted an 'over the edge' targeting my opponents 'Diamond pick-axe' but nothing happened, and that cost me the game
1 vote -
additionnal loss on draft without playing the game
I have recently started a Wilds of Eldraine draft, picked my cards, and played some games. When searching for a new opponent after a draft game, the loading time being quite long, I decided to click on cancel to restart the search. This somehow added a loss to my draft. I never was in a game, conceded or left a game in play, I only had the loading screen showing "looking for an opponent".
1 vote -
Banned card in sealed
Fabrication Foundry was banned.
Why should I play the game with only five rare cards?2 votes -
Error al elegir mazo en formato braw historico
Mi amigo y yo intentamos durantes 2 dias seguidos jugar braw historico,antes nos dejaba elegir los decks ahora nos sale que tenemos cartas prohibidas cosa que es falso porque ya revisamos el deck
Intentos de solucion:editar el deck,cambiar comandante y reinicias el juego2 votes -
MIdweek Magic - Prizes not being given
The prizes for MM events are not being given. It's been happening for a couple weeks now. I've been playing, winning and the rare/mythic card (or the card skin) won't be given. They might still be added to the collection, but I can't tell. As you can see by the video, I pressed claim but there was nothing on screen. Also, before that, the claim button wasn't even showing.
2 votes -
Mastery tree incomplete
I have completed the mastery pass but did not have enough orbs to complete the mastery tree, this is the second time it happened to me. There are enough orbs rewarded to complete it so how does this keep happening?
5 votes
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