MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2468 results found
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matchmaking alghoritm is a ********
Your matchmaking algorithm really sucks!
Or rather, it's intentionally designed to make most people lose in events so that they come back and pay again. The deck matchups are specifically calculated to make you lose, except for those of content creators and streamers, of course. Otherwise, it would expose you in front of everyone.
This game is truly pathetic and is the ruin of Magic.
1 vote -
Bug: Tarrian's Soulcleaver
Tarrian's Soulcleaver is still bugged. I targeted the 3/2 flier with 2 damage, but the equipment granted the counter instead of allowing the marked damage to destroy the creature. Lost me the game I was almost definitely going to win, ending my event.
1 vote -
Known cards in hand are different and appear twice
During lci quick draft, with the explore mechanic it’s not uncommon to have many cards in the opponents hand known. However when I thought my opponent had a cosmium blast it turned into an unstable glyph bridge. It’s very hard to play around cards not known in your opponents hands. It’s even harder to play around cards you should know they have but they’re completely different. This caused me to lose my game. It also looks like they play lands from the top of the deck. Also the cosmium blast at times appears as a duplicate.
1 vote -
event estandar error server
Hello i pay the gems to enter a standar event ft1 with deck and i cannot play, i try to restart and nothing... can u help?
1 vote -
draft premier terre selagge di eldraine
ieri sera (27/09/2023) intorno alle 19:30, durante il turno mentre seleziono il bersaglio per una rimozione nera a costo 3 istantaneo, il gioco si blocca, schermata con il caricamento in attesa del server ma tutto fermo, fino a che mi da partita persa.
1 vote -
Wizar my game has crashed on the picks of the draft and i cant make a choice of any card. please refund my gems back
in the draft the game said that has lost the conenction
1 vote -
Random Loss at beginning of Quick Draft.
The game started off with both players at 0 life, timer wasn't activated, reloading the game showed that it was a loss on my end. I hadn't even been asked to mulligan for the first time as of yet.
1 vote -
Bug
I was playing on iPad (IOS) the premier draft event and I did scry 1 and put the card on top, that card was a sorcery that creates X rat tokens and gives haste.
With that card I was going to win the game, but instead of drawing this card, I drew a land and lost the game, which does not make any sense. The card was not on bottom either or graveyard. It was also the third loss in the event :(1 vote -
Bug: Agatha's Soul Cauldron
En mi última partida el caldero no activo si habilidad no puso el contador en la criatura ni tampoco le daba las habilidades de las cartas exiliadas
La verdad a veces funciona bien y en otros casos como que se traba no lo veo muy seguido es muy raro que me aparezca en juego
1 vote -
Unable to redeem Premier Draft Rewards
I just finished a premier draft & was not able to collect the rewards. After restarting the client, the premier draft option disappeared completely.
1 vote -
Pardon
I've been receiving the "Oops pardon the goblins" rewards repeatedly, I mean thanks for the XP and Draft tokens but I don't want to abuse it and/or get banned. I've been drafting but using the tokens that I already had, feel free to extract the tokens and XP as you consider.
Hopes this message serves as a heads up.
2 votes -
Crashed Premier Draft
The Draft had become unstable.
2 votes -
Premier draft gone
Premier draft has disappeared for me (2023-09-25, about 6:30 AM CST). I completed the draft last night and went to play today, but the event is now missing from the menu.
2 votes -
draft
I was in the middle of a draft when Arena booted me from the game and now WOE Premier Draft and my draft token are gone
2 votes -
スターターデッキ戦にて、選んだデッキで勝利してもデッキが手に入らない
スターターデッキ戦にて、選んだデッキで勝利してもデッキが手に入らないようです。
また、スターターデッキの一つ「ファイレクシアの軍団」で勝利していないにもかかわらず、なぜか一つだけ獲得できている状態になっているため、入手の処理がおかしいように見受けられます。
2 votes -
Land Cosmetics Don't Work in Events like PD/QD/SD
Ever since the most recent update, I've been having an issue with getting land card styles to work, specifically in limited events. I was unable to get Theros parallax lands to apply in SD and was only given the option for the non-parallax (Which I didn't know I had.)
Furthermore, now in QD I am unable to apply the white cave cosmetic to the cave. I imagine this is possibly because I drafted the deck before getting the cosmetic, but that seems like a bad reason to be unable to apply it.
Now the reason it's frustrating is I figured…1 vote -
Old Stickfingers
Playing Magic Arena on Android using a Samsung Galaxy Fold 5.
When attempting to play Historic Brawl, I encounter a network error with only one of my decks. This deck is very simple and only contains a few different cards. After seeing online that specific cards might be at fault, I removed each card to see if I could play. When Old Stickfingers is my commander, I end up with "Network Error Unable to join event. Please try again later" when I remove Old Stickfingers as my commander and replace him with anyone else, I am able to search for…
1 vote -
draft loose
Hello.
I was playing Traditional Draft, in which I had lost 1 match, won the second match, and in the third match, I attacked with my creatures (I controlled a Gingerbrute), then played an enchantment, so my opponent was at 1 life, passed the turn, and my opponent played their turn but didn't advance to the next phase, so their timer ran out. I should have had the next turn and played, but that didn't happen. Instead, my avatar exploded, and I lost the game for no reason (If it had passed to my turn as it should have, I…1 vote -
Draft Tokens Still being sent
I'm still getting draft tokens seemingly every day I log in without any clear cause or reason why. I've used a few because a marked wotc member on reddit said on the first day we could just use the extra draft tokens, but at this point I'm afraid of being accused of bug abuse if I use anymore.
2 votes -
Bug on Quick draft WOE
I finished picking up the cards from the WOE quick draft and, already in the first match, no cards appeared for me or my opponent. The snow of the scenery kept falling, but nothing happened.
1 vote
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