MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2491 results found
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Draft
Double SIR Rare Pack. I had 2 Bruna, Fading Lights in a draft pack?
1 vote -
draft
Draft economy rework. I cannot continue playing the game as it stands. There is no way to draft that is economically sound as it stands. Either I grind standard every day for the quests, which is just utterly and completely anti-fun to me, or I spend a lot of money. Day9 recently brought up an idea on his stream to have some kind of subscription service that gives you X amount of drafts for a recurring fee per month, which doesn't sound great but realistically anything is better than what is currently in place.
I hope there are some changes…
1 vote -
I didn't receive the ranked rewards
I didn't receive the rewards of the ranked this month, please check my acount to send me my prizes.
2 votes -
Disappeared explorer event
I joined the explorer metagame event with gems, won 2 games and then the event disappeared without trace, also dont had a refund on gems or got the relative prize.
2 votes -
draft pick dissapears
draft pick disappears and then auto-selects a different card for me. happens nearly every draft. support refuses to acknowledge it.
2 votes -
Loss of gems
As soon as I clicked the 2000 gems for sealed lotr, the game kicked me out, and my gems were gone but I had no entry for the event :(
Mobile(I know internet was acting weird)
1 vote -
No reward for event
The deck is not added to the collection after winning a duel with starting decks.
1 vote -
complete action freeze, unable to take any actions
I was in the middle of a game and I couldn't take any actions. The music was still going, the rope was still burning, but I couldn't declare blockers, undeclare blockers — I couldn't even pass to the next step. Other posts like this suggested going here https://mtgarena-support.wizards.com/hc/en-us/requests/new but it's impossible for me to login there. If I log in, it takes me to https://myaccounts.wizards.com/, which is a completely different website that does not propagate login information back to mtgarena-support.wizards.com.
2 votes -
MTGA Crash during my premier draft LTR
It's been happening for a while, always during the game a screen appears with the message "waiting for server" I close the arena screen, and then a connection error message appears, and my connection is perfect.
I am having to reinstall mtg almost every day.
This match I lost, and I had bought gems (U$) and lost them.1 vote -
Realmbreaker's Grasp, Scorned Blade Berserker Bug
Realmbreakers Grasp stopping the ability of Scorned Blade Berserker, this is definitely a bug and not a rules issue as it states that mana activated abilities should be allowed. The ability was blocked on the creature it gave backup to. Directly lost a game because of this. This occurred earlier today in a draft match.
Just now(20:45 GMT) Arena crashed during another draft match and when i reopened about 30 seconds later it did not join the active match or give the option to. Instead it showed i had another loss, making it 4-2. I was ahead in this game.
1 vote -
1 vote
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Game loss
LTR best of 1 draft.
I was at 5 life, opponent was at 9, and they were tapped out.
I attacked with a 4/4 and 3/3 flier, one of which was my Ring Bearer (level 4). They could not block.
They died to the level 4 Ring Bearer trigger.
When I got back to the event screen, it showed I had received a game loss instead of a win somehow? It was my third loss of the draft. Very frustrating1 vote -
Bone splinters bug
Today, during my draft bone splinters was not working and I couldnt do anything. I lost two matches because of that bug. I want my gems back.
11 votes -
Arena Decathalon not showing in UI on PC
I just completed Event 10 and received a token for the Arena Decathlon, giving me the full 10 tokens. however, my token does not appear in the UI when I mouse over the token icon. I see my draft token, and my 9 other Decathlon tokens, but the 10th one is missing. I am concerned whether or not it registered, but I think it's just the UI not showing it. Maybe the scroll is too long? Can anyone verify if there is a way I can confirm the token is there? I have proof I won the event and received…
3 votes -
Erreur réseau : impossible d'envoyer le deck (défi amical)
Bonjour,
Impossible de jouer en défi amical contre des amis.
À chaque fois : "erreur réseau - impossible d'envoyer le deck", alors que ma connexion est très bien ; de même pour mes amis (testé avec deux amis que ce soit sur Android ou PC).
Que pouvez-vous faire ?
Merci.
7 votes -
Draft lord of The ring
hello,
between the 20th and 21st of June was playing draft Lord of the Rings: Tales of Middle-earth, in one of the games I had a creature( goblin fireleaper card) which reported the following effect When Firejumper Goblin attacks, he causes a amount of damage equal to its own power to the target creature that an opponent controls", but in the game I went to attack thinking that I would win the confrontation taking out an opposing creature with the damage described in the card, but that was not what happened, it did not deal the damage and I lost…1 vote -
See Double Bug
I tried to copy "See Double" with the back side of "Invasion of Vryn" and no copy was made.
I cast the spell "See Double" targeting my opponent's "Gitaxian Mindstinger". Then I activated "Overloaded Mage-Ring" and chose "See Double" to copy. But no second copy of See Double was out on the stack, and I lost my Mage-Ring.
2 votes -
draft frozen
My quick draft match was frozen
8 votes -
Wrong Event Reward
I was playing MOM Quick Draft and was 2-2. I won my 5th match, got the Victory screen after opponent conceded, and my event page shows me at 3 losses and will only let me claim the prize I haven't earned yet.
2 votes -
midweek unplayable
Midweek magic is unplayable. Please fix or remove rewards so we don't waste our time on it.
2 votes
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