MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2473 results found
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Return to wrong event
After playing a draft match (premier LOTR draft) when the match ends it's returning to the wrong event page (Sealed LOTR). This is especially concerning because the purchase button is in the exact same position as the start new match and Ive almost selected it a few times. Mostly it's just annoying and adds extra time between matches.
UPDATE: It's all games, not just the draft event.1 vote -
Mastery Rank Not Increasing
Mastery Rank has not been increasing past 6 and is stuck at 850/1000 XP. I have been watching it carefully and just won two, back-to-back games, earning 250 XP each, and neither the XP or Mastery Rank increased. This is for the current Lord of the Rings Mastery set.
1 vote -
Urabrask in ONE
For some reason while doing a quick draft of Phyrexia: All Will Be One, the third draft pack had a copy of Urabrask, Heretic Praetor in the rare slot. I thought it was a graphical bug but no he's in my draft pool.
1 vote -
Skithirix not assigning combat damage in MoM premier draft event
Hi there,
I recently entered a premier draft event, and was lucky enough to pull a skithiryx the blight dragon. However, things quickly took a turn to the worst as I proceeded to be defeated in my last 2 games because Skitirhix was attacking, but not dealing any combat damage, and only giving poison token instead. Please see the attached screenshot for a reproduction of the bug. I've read all the cards in there, and there is nothing that is even close to explaining why did this happen. If possible, I would greatly appreciated it if you could refund me…
1 vote -
Reconnect Grace Period/Timer
Many games can detect when a player disconnects, and give a 1-2 minute timer after which the opposing player can choose to boot the other. Time banks are okay but the fact is, even places with good internet have occasional momentary cut-outs and you need to "earn" your time banks so early game disconnects are devastating, especially in an event with a buy-in. It's just a very frustrating way to lose, and without an enforced grace period, people will just fast-play for the free win if they notice that their opponent seems to have lost connection.
2 votes -
シールド「指輪物語:中つ国の伝承」
シールド「指輪物語:中つ国の伝承」で遊んでいました。
対戦中に《指輪嵌め/Slip On the Ring》を自分のオーク・軍団トークンへ唱えた所、ゲーム続行不能になりました。砂時計は相手が進行状態でした。相手の操作を待っていた所、私へ操作を促す警告メッセージが出て、そのままゲームを操作できずに敗北しました。
ジェムを消費して臨んだ久しぶりのイベントで、理不尽を被りとても大きなストレスを感じました。改善と補填を求めます。1 vote -
Extremely low on the play rate - unfairness in drafts even after losses
Hi, apologies, but can someone please look into my account? I am going second constantly - I'm losing gems, real-world money, from always going second in drafts, never mind Constructed. I just played a Quick Draft, please check my games and verify, but I went second all games and lost 2w/3l.
In my last 4-5 Drafts, I ahave never gone first more than once, rarely twice. Why are the systems on your side always making me go second.
I wouldn't mind if this was free, but I spend money, and I would like my answer on why I am constantly…2 votes -
Premier Draft Terminated DMU Alchemy
Premier Draft Terminated DMU Alchemy. Didn't get credit for wins and can't find DMU Alchemy draft. Would like gems refunded please.
10 votes -
Incorrect card in draft?
In a premiere draft phyrexia all will be one, the opponent played a Sheoldred from Dominaria. How is it possibile? I thought you could only play cards from All will be one...
2 votes -
Speed Queue
It would be really nice if there was a seperate queue for speedy games. Kind of like speed chess, where each turn you have 15 seconds or something, like you start at rope (but without the rope graphic and sound ticking down because that'd be annoying). Can't tell you how many people rope you or take forever in regular games, makes getting your daily wins a pain.
3 votes -
No 2nd Main
1st main my Saga created 2/2 Army. OP had 5/4 and 4/4. I had 6 lands I cast Ring Betrayal Red Spell ( the one where one OP creature bites another). So Army strikes the 5/4 killing it and Growing army to 6/6.
Next was going to cast Rise of Witch King (Had Swamp 3 Forest untapped). I clicked next to move through combat to 2nd main and instead it immediately ended my turn!
The spell would have Sac'd OP's 6/6 and I would have traded my Army for a 6/5 Troll of Kazad Dum.My window to kill OP's…
1 vote -
Traditional Draft - Bug
Ocorreu um bug na minha partida, travou minha carta na pilha, e não consegui fazer o efeito nem usá-la depois
1 vote -
basic land during sealed
during the sealed I modified the deck and I cannot add basic land or just use "suggest land".
I see battle instead of lands2 votes -
Bug With Mastery orbs
I am noticing an error with mastery tree and mastery orbs...
I think the game is giving me mastery orbs on each level up.
Can you check this?
2 votes -
I have a problem, when i want to go to Quick draft Phyrexia all will be one, i allways have "Waiting for the server.." screen
Hello, I have a problem, when I want to [Rejoin Draft] Quick Draft "Phyrexia all will be one", I always have the "Waiting for the server.." screen. Tried reinstall\change language etc. The issue started after MARCH OF THE MACHINE release.
2023.25.0.4534.997312
Gaspard du Nord#326261 vote -
limited
March of the Machines Sealed should count as a limited format for the purposes of rewards.
1 vote -
bug
durante a partida premier draftt Senhor dos anéis houve uma interrupção de conexão afetando meu jogo e com isso os recursos que utilizei para jogar.
1 vote -
Allow us to choose which set pack rewards come from in mastery track.
The game is already very pay to win, but I was able to rely on the free mastery packs to keep building my standard collection.
Now the packs that you get are not standard-legal (LOR), and I'm not really able to continue building my standard decks as effectively.
I'd like to propose some kind of token rather than a pack reward, that allows you to redeem the token for any pack you want.
1 vote -
Nasty End
I cast nasty end and sacrificed my ring bearer, which was a legend. However, for some reason I still only drew two cards instead of three. This cost me the game in the end.
1 vote -
Orcish Medicine Bug
I was in a game of premier draft Lord of the Rings. On my opponents turn, I cast the instant "Orcish Medicine." However, my opponent activated an ability which went on the stack first. It resolved, which did not affect the Orcish Medicine. However, my instant did not Amass Orcs 1, which left me without a blocker. Since my opponent only swung with 1 creature without trample, the Amass effect would have bought me another term. From everything I saw on the battlefield, there was nothing that should have stopped or prevented the Amass affect from my instant. I am…
1 vote
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