MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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242 results found
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Jump in
I've got a complete jump in event 3x task and after completing (victory) these are not added and it' stuck on 2/3 - any suggestions please?
0 votes -
Traditional Cube Draft rewards are displayed incorrectly in-client
I have won three matches in Traditional Cube Draft a number of times recently, and I realized that the in-game description of rewards lists three cube prize packs and two other packs. In reality, you get two cube prize packs and three other packs. I assume a cube prize pack is more valuable than a regular pack, so this error is misleading about the value of entering the draft.
Will you be providing the missing cube prize packs to each player for each 3-win draft they completed?
1 vote -
The legend of roku
The exiled cards were unplayable on the second turn.
1. Play legend of Roku, expect it to work, lose the game instead
2. IPad
3. Played card, exiled 3 cards, unable to play either land or bumi bash despite no previous land play or sufficient mana
4. Expected results: card would do what it says
51 vote -
Please add more packs to Phantom Sealed
Hello! It would be awesome if Phantom Sealed events had 8 packs instead of 6. Building a deck with 6 packs is pretty miserable, because you often have to go three colors, and so your mana base is pretty shaky. I avoid Sealed for the most part because of this, but if the event is a free Phantom event I might play. Since it's free, it would be cool to have more cards to use to build your deck. The gameplay would be more fun. Thanks for listening.
1 vote -
MTG arena color challenge rewards issue
After coming back from a long brake (before game update). Color challenges show as completed and claimed but final reward is unclaimed (card styles/wild cards). Even after completing final duel card styles/wild cards are not unlocked.
1 vote -
Sideboard qualifier weekend
Hi, i went into the qualifier weekend day 1 with a companion and when I went to sideboard, only 7 of the fifteen cards were available. This may be due to the companion.
Could you please reimburse me for the qualifier day 1 event? I was playing control, so missing my sideboard definitely caused me to lose the event.
Thanks for your help!
1 vote -
Stop Momir events
I really dislike playing Momir (although I kind of always end up playing it, just for the rewards). It feels like a slot machine game, a very slow one. A lot of people feel this way, it's really far from Magic as a game.
There are tons of easy replacements: e.g. doing Pauper or Artisan more often. It's accessible to everyone, and would be way more fun than Momir.1 vote -
Draft disconnect
I was in a cube draft when it disconnected mid game. I request my buyin back for the event as it was my 3rd loss in a very close game
1 vote -
Wingless Momir
I think it would be awesome to have a "Wingless Momir" MWM event. Same as normal Momir, but without any flying creatures. Seems like every Momir game comes down to who can randomly get the best flyers. Without flying, the games might be more skill-testing and therefore (in my eyes) a lot more fun.
1 vote -
Update took my 10k gold
I signed up for an event with 10,000 gold today, just now there was an update to the client, the event must have ended and now I’m out 10,000 gold.
1 vote -
Missing play in points
I ranked around top 800 for Dec season constructed, but did not receive 20 play in points.
1 vote -
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1 vote -
omniscience quick draft is falling
Avatar omniscience quick draft is falling
I I entered the Avatar Quick Draft event with the Omniscience emblem, but the program wouldn’t let me finish it. Every time I started a match, the timer froze and the game wouldn’t begin. I wasn’t able to complete the event despite having no losses.
1 vote -
Multiple Issues due to update?
A few hours ago I was still active in the Final Fantasy Draft, going 3-2 with 1 life remaining. The remaining time for the event was about 5 hours. Right now, this shouldn't have been elapsed, but the event isn't active anymore and I also didn't get my packs nor gems.
When this started, Arena had serious difficulties with matchmaking. Both pc (Steam) and phone (iOS) had no connection issues, but I was "waiting for opponent" forever and if the match pretended to load, it didn't proceed to any gameplay.
Please, Arena team, fix this and look back into your…
1 vote -
Draft cancelled during down time
I was in a draft during the recent issues, a quick draft. Couldn't connect to play partner so I closed the client, reloaded and now it shows no record of me having been in the middle of draft.
1 vote -
Bug during draft cant see cards
Drafting Avatar TLA (premier draft) , got into pack2p1 and all of the sudden I dont see the cards anymore.
See a photo i took from my iphone while this happen attached.Thanks for the understanding and lmk if any more info is needed
1 vote -
Cant see booster cards during Pack2pick1 onwards
During a MTG premier draft Avatar TLA all of the sudden during Pack2P1 I couldnt see the carda anymore, see attached image.
Thanks for the understanding and let me know if I can help with any other question
Best regards
Gonzalo1 vote -
No Fleem cosmetic
I am writing regarding a missing cosmetic item (“Fleem”) on my MTG Arena account.
I preordered the Mastery Package well before the preorder deadline and opened 10 packs. However, after logging into MTG Arena, the Fleem cosmetic was not added to my account and does not appear in my collection or cosmetics inventory.
I have already checked my Inbox, Collection (including “Not Collected” filters), restarted the client, and logged out/in, but the item is still missing.
Could you please verify my account entitlement for the Mastery Package preorder and grant the Fleem cosmetic if it was not correctly applied?
Thank…
1 vote -
this is why your employees should die
This is why people hate your ******* game you cheap greedy cocksuckers. You ban ******* strip mine in historic but allow it in the ranked format? You guys are cheap greedy cocksuckers and I hope every single one of your employees dies of cancer. You can't even curate the format because you need to sell cards like mana drain. Your employees should all be sentenced to death. You guys cheat and this game cheats. I look forward to you all hanging yourselves.
YOu guys can't even curate your own format. I hope every single one of you **** suckers dies…1 vote -
BUG: Second Long Disconnect in Loading Screen gave 2 losses
My phone screen (Android) darkened because of the long loading time into the round. I got disconnected by that resulting in the game counting it as a game loss for the Event. When i loaded back into the game I was back in my match. I lost that match and the game mistook that for my second game loss when it should have been the first. Two game losses for one match is very frustrating please fix this.
1 vote
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