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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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821 results found

  1. Seal Product Codes Should Not Expire

    I bought a new old stock Jace Planeswalker Deck. It came with a digital code to play on Magic Arena but I can't use it apparently because it expired! How does it expire?! Digital is the only way to play right now with the pandemic and I can't use this deck all because Wizards of the Coast has codes expire... makes no sense. They should reactivate all codes that have expired from sealed products.

    97 votes

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  2. Match Against Bot with Invalid Deck (cards not in collection)

    Hi.
    I have a suggestion about match against bot.
    In physical game, I can get a card from my friend or in a shop to test a deck before buy the cards.
    In MTG Arena, I can build a deck with cards not in my collection.
    But a deck with cards not in my collection, I can't play matches against bot to test this deck.
    Is it possible to allow a match against bot using a deck with cards not in my collection to test?

    12 votes

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  3. Alchemy and Historic

    Suggestion :

    Arena Historic (Bo1) with Achemy/rebalanced cards
    Traditional Historic (Bo3) without Alchemy/rebalanced cards.
    Same for Brawl.

    21 votes

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  4. MTG Arena Linux Client

    Hello,

    I wanted to request / show interest in a Linux client for the game.
    The game can run through Wine in Linux though many workarounds, but it would be preferable if the game had an official Linux client (which theoretically shouldn't be too hard, given that it's a Unity game).

    207 votes

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  5. Support M1 (apple silicon) on macOS

    Please release a fat binary of MTGA for macOS that also supports the M1 arm chip. The CPU and power requirements are needlessly increased by running the game through the intel emulation layer.

    25 votes

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  6. Mana ***** / Mana Flood emote

    I guess the shuffler is fine, but I sometimes win due to an opponent flooding or getting mana-screwed. Sometimes I'm the one stuck on no or all lands for 5 turns.

    I wish I could emote this issue and that my opponent could answer "sorry!" as a respone.

    We're not really playing magic when this happens, we're giving away a win due to the fickle whims of the RNG.
    I wish to emote this, to convey my frustration or express my sympathy.

    42 votes

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  7. Ban Ugin

    If Ugin hits the board the game is over. Literally impossible to play around for most decks.

    154 votes

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  8. Matchmaking Terrible

    I have been spending this season testing your matchmaking system.

    I got to Mythic my first month playing this game. After that, I could barely win a game in platinum and I wanted to understand why. So I made all the "meta" decks.

    First I started with Mono-green, which gets beat pretty bad to Mid range Orzhov. I played 6 games and got Orzhov for 5 of them.

    So I decided to play the Orzhov deck for 6 games, and got Blue control (which I hadn't seen until playing Orzhov) for 4 out of the 6 games.

    Then I went…

    39 votes

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  9. Basic Social Functions

    Hey everyone! Long time Magic fan here - I think a HUGE weakness of Arena is that there are almost NO ways for me to onboard other people into the game or to maintain interest among friends. One of the reasons this game still exists in general is the social component of playing in paper which allows players to keep each other interested (and invested) in the game.

    Here are some basic social functions that would give us ways to interact with friends and therefore maintain broader interest in the long term:

    • Friend people you meet
      This is a basic…

    224 votes

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  10. Mythic booster

    Compre un booster mítico, pero recibí una wildcard rara, levante mi reporte y me dijeron que así es como debe de funcionar el producto, lo cual es completamente ilógico, pues pague un booster más caro para recibir una carta mítica, que son las que necesito para completar mi colección.

    Creo que deben de hacer que los booster míticos entreguen wildcard míticas solamente, sino ¿para qué pagar extra?

    7 votes

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  11. Improving bot matches

    I would like to suggest a more diverse and challenging bot. Sometimes I want to test my deck or enjoy playing magic at my own pace and the current bot is disappointing. I don't think bot should be just for beginners.

    21 votes

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  12. Player Timeout punishment

    There needs to be some kind of report a player feature or an in game punishment that prohibits this toxic slowplaying mentality that most of the player base seems to have. If you're constantly seeing the rope on your turn for multiple games in a row, then you should start receiving shorter rope times. Do something to make it detrimental for wasting other players time.

    13 votes

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  13. 7 votes

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  14. 3-5 player multiplayer

    I have many friends who play Arena, but a main issue is that we cannot all play together. I understand it is a huge undertaking, but adding in 3 -5 player multiplayer would really help many of us players who can't always travel to our friends' places far away to play Magic with them. Heck, adding 4 player multiplayer would be amazing, or even 3.

    30 votes

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  15. Please ban stalling and allow players to report stalling in-app

    Please ban stalling, and create a system to allow players to flagg a stalling opponent.

    This is a common feature in other strategy games wherein people try to drag out as much time as possible to encourage their opponents to forfeit because of how not fun the game becomes. The mobile version of Risk has a system for this if you need a reference.

    Please do something about this.

    16 votes

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  16. Stop the clock while stack resolves

    While the stack is resolving, STOP THE CLOCK! So tired of losing matches because a large stack takes time to resolve, and triggers pop off and add to the stack. Clock is ticking down and I have no control over anything! Don't run the timer while then stack is resolving.

    40 votes

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  17. rope

    You guys need to penalize rope burners. At least in anything outside of standard play.

    Once, fine after that, you've given an exploit that is used to an obnoxious advantage.

    "give people a means to exploit a situation and they will". At least in person there are penalties for these behaviors.

    12 votes

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  18. MTG Arena "Error Updating Data"

    I am still getting the "Error Updating Data" issue.

    No, it's not my connection.

    No it's not proxy settings.

    No, it's not the firewall.

    No, the VPN did not help.

    Yes, I did switch to the Epic Games Launcher.

    None of these have helped. I still can't play this game. My connection is 200+MB/sec downloads and yet this game chokes my install at under 10mb/sec

    48 votes

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  19. Daily Wins are breaking the health of your play queue and driving people away

    The behavior of players around the 15 daily wins is turning the Standard Play queues into one of the most toxic queues in the game. You know there is a problem when the common wisdom of the game is "just play Ranked, you'll have an easier time." This stems Directly from the 15 Daily Wins quest. People seeking fast wins pile into Standard queue and grab fast aggro decks that win in 3-5 turns. However, that isn't all. Because the nature of the queue is fast games there are many players that opt for forcing a fast surrender. Roping every…

    9 votes

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  20. log bug

    Log in death loop. Correct user/pass, but returns to log screen forever

    20 votes

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