MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4095 results found
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Aang's Iceberg doesn't prompt for confirmation when targeting one of your own permanents
Aang's Iceberg has a blue outline on valid targets you control, instead of a yellow one that prompts for confirmation. This can result in, for example, unintentionally exiling a creature you control that you wanted to add a +1/+1 counter to with Calix, Guided by Fate.
Steps to reproduce:
- Cast Aang's Iceberg while controlling another nonland permanent1 vote -
Opponent conceded during declare attackers and game won't progress.
During a ranked match I was moving to combat and the opponent conceded. Now I'm stuck on declare attackers. I can't leave the match or continue phases. Turn timer isn't working either.
1 vote -
Can't login agter multiple wrong password inputs
I tried to buy wild cards from the app and was asked for my password. Maybe I should have used the one from PayPal. I don't know. I tried very often and used also another device to login.
After I gave up I wanted to play again and tried to login. No matter which device I use (smartphone, tablet, steamdeck) I can't login anymore.
On my account page from wizzards seems everything fine. So... what's the matter?1 vote -
Problème de connexion sous android
Depuis la mise à jour déconnexion intempestif du jeux en pleine partie.
1 vote -
Graphical issue
Graphical issue started yesterday (15th of January) which makes me suspect it is related to the new set coming out.
1)
It is constant, if it appears.
And it has now started to happen mid match (previously I only had the issue either at the start of the game, which made me concede immediately as I was unable to see what cards I had on hand), making it impossible to know if I can finish a game at all.
It affects deck's, collection, store and interfaces.2)
I am on PC - Steam.3)
It makes it neigh impossible to play the game.
4)
To have it fixed? I don't get this step at all...5)
Shared pictures
6)
It used to be that I could restart the game and I might be able to get a game or two before it reappeard. But no after it started midgame I have not even been able to do that.Things I have tried.
Reinstalled the game-
Repair game files -
Restarted the game -
Restarted the machine -
Contacted support -Graphical issue started yesterday (15th of January) which makes me suspect it is related to the new set coming out.
1)
It is constant, if it appears.
And it has now started to happen mid match (previously I only had the issue either at the start of the game, which made me concede immediately as I was unable to see what cards I had on hand), making it impossible to know if I can finish a game at all.
It affects deck's, collection, store and interfaces.2)
I am on PC - Steam.3)
It makes it neigh impossible to…1 vote -
Sparky
Sparky is counting towards your winrate MMR and towards some achievements.
2 votes -
dragonstorm globe wont tap for mana
- dragonstorm globe wont tap at all and wont produce mana in Tarkir: dragonstorm draft
- PC
- globe adds a +1/+1counter to cast dragons but will not tap for mana
- dragonstorm globe can tap for mana
- No workaround.
8 votes -
ward didnt work
ward given to creature by "sheltered by ghosts" didn`t ask my opponent to pay extra 2 mana.
i had "wandering rescuer" and "angel of vitality" protected with "sheltered by ghosts"
he had 4 mana, played "bitter triumph" to destroy "wandering rescuer", had 2 mana left, played "parting gust" with gift promised, exiled "angel of vitality" without ward triggering at all.
maybe some interaction with removing hexproof or cards with gift abilities break the logic with wards.5 votes -
Cannot Purchase Through Store on Mac
Any time I try to purchase anything through the store I get a spinning wheel and a message saying "waiting for server" that never brings me to the payment screen. Have been trying off and on since August and have not been able to purchase anything. Using the Mac version.
28 votes -
Nightclub Bouncer commander perpetual effect
I was playing Brawl with Tezzeret, Betrayer of Flesh as my commander. My opponent played Nightclub Bouncer and bounced Tezzeret to my hand. I chose to move Tezzeret to my command zone instead of my hand, but I did not receive the option to remove the perpetual casting cost effect. Unless I'm misunderstanding a ruling, I'm pretty sure I'm supposed to be able to remove perpetual effects on my commander whenever I move them to the command zone?
1 vote -
Bug: Cards in game not appearing
During a standard ranked game (Bo3) on PC my oppenet had a card in hand that didn't show up on my screen, did not show a casting animation or appear on teh stack, appear on the batlefield after, and did not go through combat before dmaging my planesawalker. I did kill it with a boardwipe, but it never appeared on my screen except as a gap where other cards in hand were or other creatures on the battlefield were not. In game 3, my hand had an absent card, mulligaining did not fix this. One card (fabled passage, far left of hand) had several sideways cardbacks behind it and possibly the missing card (shoot the sheriff); When I kept the 6 card hand, it the game would not let me select the fabled passage to put on bottom. I accidentally conceded trying to restart my game to see if it would resolve the issue. Photos of missing creature on battlefield an dfirst hjand with missing card attached as well as log file after the issue first appeared.
During a standard ranked game (Bo3) on PC my oppenet had a card in hand that didn't show up on my screen, did not show a casting animation or appear on teh stack, appear on the batlefield after, and did not go through combat before dmaging my planesawalker. I did kill it with a boardwipe, but it never appeared on my screen except as a gap where other cards in hand were or other creatures on the battlefield were not. In game 3, my hand had an absent card, mulligaining did not fix this. One card (fabled passage, far left…
1 vote -
secret tunnel
Secret Tunnel specifies that it must target two creatures that share a creature type. I have had opponens that target only one creature and it still works. This should not work because it needs two targets.
1 vote -
urza's saga
I was playing Urza's Saga in the Arena powered cube and it did not allow me to search an artifact with CMC 1. You can see in the attached picture I had 2 targets in my deck, but Arena would not let me get them
1 vote -
Jump in
I've got a complete jump in event 3x task and after completing (victory) these are not added and it' stuck on 2/3 - any suggestions please?
0 votes -
Game stutter/lag
As soon as I open the client, the game begins freezing every 3-4 seconds similar to when trying to play a scratched disk. I am attaching a log in hopes it can help. I have attempted repairing the game files, validating files through steam, and changing some setting that are known to cause lag. If anyone else has had this issue and knows a fix, please let me know.
3 votes -
Mass-delete deck option
I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.
This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.
Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.
PS: I am aware multiple folks have posted similar suggestions in the past. But their efforts have not yet resulted in a change so I am posting it yet again and will continue to do so.
I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.
This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.
Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.
PS: I am aware…
4 votes -
Bug Report, Losing due to Opponent Counter Timeout
In a lifegain v lifegain match, they were recurring 500 or so +1/+1 counters through several different cards that give counters on lifegain. They used 3 of their timeouts and then it started taking my timeouts when there was nothing I could do while they were getting their counters on their creature card. I tried to tap mana or some action to stop this but nothing worked and then I was warned that I would concede if I did not act (again, literally nothing I can do on 500 triggered events). After every last counter triggered, the match immediately forced me to concede. One should not punish the waiting player because the acting player found a way to force wasting timeouts and force concession. That is entirely unfair to those involved as, again, there was literally nothing I could do and it is entirely antithetical to the game as it is using a computer mechanic to win a match through what I assume is a bug.
In a lifegain v lifegain match, they were recurring 500 or so +1/+1 counters through several different cards that give counters on lifegain. They used 3 of their timeouts and then it started taking my timeouts when there was nothing I could do while they were getting their counters on their creature card. I tried to tap mana or some action to stop this but nothing worked and then I was warned that I would concede if I did not act (again, literally nothing I can do on 500 triggered events). After every last counter triggered, the match immediately forced…
2 votes -
Deckbuilder not recognizing Lutri, the Spellchaser as a valid Companion
Issue with client recognizing Lutri, the Spellchaser as a valid Companion.
On the deckbuilding page, the client tells you that you cannot have Lutri, the Spellchaser set as your Companion if you have a copy of Lutri within your maindeck, even if your deck otherwise meets Lutri's Companion requirements (each nonland card in your starting deck has a different name). Given that your Companion is not in your 'starting deck,' this is not the expected result.
Interestingly, if you load into a match with such a decklist (an otherwise Lutri-Legal list with a maindeck copy of Lutri,) you actually will have access to Lutri as your Companion in Game 1. During sideboarding, however, the deckbuilder produces the same issue and will not let you start Games 2 or 3 with Lutri as your Companion, even with an otherwise 'legal' deck.
Issue with client recognizing Lutri, the Spellchaser as a valid Companion.
On the deckbuilding page, the client tells you that you cannot have Lutri, the Spellchaser set as your Companion if you have a copy of Lutri within your maindeck, even if your deck otherwise meets Lutri's Companion requirements (each nonland card in your starting deck has a different name). Given that your Companion is not in your 'starting deck,' this is not the expected result.
Interestingly, if you load into a match with such a decklist (an otherwise Lutri-Legal list with a maindeck copy of Lutri,) you actually will…
3 votes -
Dacks
I missed having an option to preview card cutscenes when building a deck. Many cards have beautiful visual effects during battles, and it would be great to see them before making a choice.
1 vote -
Traditional Cube Draft rewards are displayed incorrectly in-client
I have won three matches in Traditional Cube Draft a number of times recently, and I realized that the in-game description of rewards lists three cube prize packs and two other packs. In reality, you get two cube prize packs and three other packs. I assume a cube prize pack is more valuable than a regular pack, so this error is misleading about the value of entering the draft.
Will you be providing the missing cube prize packs to each player for each 3-win draft they completed?
1 vote
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