MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
4136 results found
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No Maximum Hand Size on mobile making some cards unplayable
When playing cards like Sea Gate Restoration with Teferi’s Ageless Insight on the battlefield, the player can hold up to twenty or more cards in hand. On iOS, the cards at the extreme ends of the hand are not playable because the player literally can’t touch them- they extend off the screen. I have lost multiple games with potential answers in hand that I have not been able to play because of this. Playing Unesh primarily but I have encountered this issue with other decks centered around drawing as many cards as possible with no maximum hand size
9 votes -
Land
Here’s an idea… fix the land distribution in your algorithm. Took a break and came to find what? Still can’t get lands with 40% in the deck. Your game sucks.
9 votes -
lag stack - animation desync
A well known issue is the when the stack animations are too many, you can't make take your turn, because you time out and you miss it.
Known "solution" is to restart the client every turn.
Actual solution is to disable animations or speed them up.
2 votes -
Auto Order Triggers
In at least Windows and Ipad versions, the user preference for "Auto Order Triggers" setting does not work if the option is set to false for initial gameplay. Until the user goes into settings, and checks the setting on and then back off. Arena seems to default the setting value to True despite user settings.
Can play Simulacrum Synthesizer and Pinnacle Starcage to replicate. After casting starcage, despite my setting to False, it will auto-order the triggers. Once I go in and check then uncheck the setting the problem is fixed, until I reboot the game
3 votes -
Doppelgang with Omniscience
If you have Omniscience out, it does not allow you to cast Doppelgang. Despite having the mana to do so. It only allows you to play it for free, which does not allow you to pay mana to copy the spell.
This is broken. I should not be punished by the game for having enough mana to cast Omniscience.
There needs to be an option for Doppelgang to allow you to spend the mana if you have Omniscience out.
2 votes -
Ugin, Eye of the Storms should be banned
Either ban cards or give people the the option to not play against certain commanders. Randomly being forced to play against some of the most unfun card is not enjoyable.
5 votes -
Unstoppable Slasher
Unstoppable slasher went to the grave and didn't return to the field. It was killed on the battlefield but it didn't return to the field with stun counters or anything. It was killed with 2 artifact cards that deal 2 damage to any target and can be sacrificed for a 3/3 not sure exactly the name. It should've return to the battlefield with 2 stun counters but unfortunately it didn't on the arena app. As it reads should've happened but nothing triggered other than dying.
2 votes -
unstoppable slasher
Unstoppable slasher came back with only 1 stun counter not the 2 it should
2 votes -
Promising Stairs not counting unlocked rooms appropriately during upkeep
Promising Stairs did not count the rooms appropriately during my upkeep, delaying the game by an additional turn.
I had the following unlocked rooms.
Grand Entryway, Elegant Rotunda, Surgical Suite, Moldering Gym, Defiled Crypt, Cadaver Lab, Central Elevator, and Promising Stairs. These were all unlocked before my upkeep. The game only accounted for 7 differently named unlocked rooms.
I continued my turn and played Greenhouse as an additional room, bringing the total to 9 different named rooms.
During my following upkeep, with 9 rooms unlocked, the game only accounted for 8 of them.
This was in a Brawl match. I can only assume that the game may not be counting some of the Alchemy cards. I don't believe that any of them are from the Alchemy set from Memory or the the game itself is showing. Maybe Surgical Sweet?
Either way, the count is off and could potentially lose games when not triggering correctly during upkeep and showing the correct number of unlocked rooms.
The screen shot will show that only 8 rooms are accounted for, but there are 9 unlocked rooms that you can see on the board.Promising Stairs did not count the rooms appropriately during my upkeep, delaying the game by an additional turn.
I had the following unlocked rooms.
Grand Entryway, Elegant Rotunda, Surgical Suite, Moldering Gym, Defiled Crypt, Cadaver Lab, Central Elevator, and Promising Stairs. These were all unlocked before my upkeep. The game only accounted for 7 differently named unlocked rooms.
I continued my turn and played Greenhouse as an additional room, bringing the total to 9 different named rooms.
During my following upkeep, with 9 rooms unlocked, the game only accounted for 8 of them.
This was in a Brawl match. I…1 vote -
Bug with a style I can't buy
I already post about this bug, but with the update about the functioning of styles I hoped it would have been corrected.
I still cant buy the retro frame card for Marsh Flats retro frame whereas I purchased the other styles of the fetch lands of the MH2 sets. you can see it on the screenshot. I"d like to use it in my game, to distinguish my dual lands from others that have quite the same original look, and don't make mistakes in play.5 votes -
Illegal cards played in standard event
I played traditional standard best of three event, seed of hope was played. It was out of rotation after the release of edge of eternities. It doesn’t have a reprint in Spider-Man. How is it being played in a standard event?
2 votes -
Le mode Classement
Bonjour à tous,
je me pose la sérieuse question qu'en à la neutralité de ce mode, voilà ma situation:
Je me suis lancé dans le mode classement avec un deck que j'ai construit moi même et qui m'a permis d'arriver au niveau Mythique assez rapidement mais voilà depuis 2 semaine je suis bloqué à 50% pour plusieurs raisons:
-Je rencontre plusieurs fois les mêmes joueurs dans la journée qui utilisent des decks qui contrent parfaitement le mieux.
-Je rencontre des joueurs qui ont une chance dans la pioche des cartes qui vont à l'encontre de toutes les lois de la probabilité mais qui sont toujours avec une progression entre 70 et 75%, alors que si ils ont souvent cette chance aux tirages des cartes, ils devraient être à 90% de progression.
-Que je joue à n'importe quelle heure de la journée ou de la nuit, les deux situations sont constantes, ce pourrait il que l'utilisation de BOT soit faite dans ce mode de jeux afin de sélectionner les joueurs pour la progression dans le classement?
J'aimerai connaître l'avis de la communauté de joueurs sur mes questionnements et avoir un maximum de vote sur ce post pour obtenir un maximum de retour, cela m'aiderai grandement à comprendre ce mode de jeux.
Merci.
PS: pour information cela fait 4 années que je joue sur ce jeux sans jamais avoir donner le moindre dollar à ce groupe financier
Bonjour à tous,
je me pose la sérieuse question qu'en à la neutralité de ce mode, voilà ma situation:
Je me suis lancé dans le mode classement avec un deck que j'ai construit moi même et qui m'a permis d'arriver au niveau Mythique assez rapidement mais voilà depuis 2 semaine je suis bloqué à 50% pour plusieurs raisons:
-Je rencontre plusieurs fois les mêmes joueurs dans la journée qui utilisent des decks qui contrent parfaitement le mieux.
-Je rencontre des joueurs qui ont une chance dans la pioche des cartes qui vont à l'encontre de toutes les lois de…
2 votes -
Turn ended automatically while I still had one action possible
In my position I could sacrifice Buried Treasure to get one mana and then with my 4 lands and this mana I could have paid for its ability from the graveyard. But the game considered that with a land in hand, no active ability in the battleground and my 4 lands I no longer had any possible action and automatically ended all my main phases. I didn't even have the opportunity to sacrifice Buried Treasure except during the combat phase, but if I did it then, I would have lost the mana once I left the combat phase and I wouldn't have been able to pay the 5 mana during my second main phase for its ability from the graveyard.
In my position I could sacrifice Buried Treasure to get one mana and then with my 4 lands and this mana I could have paid for its ability from the graveyard. But the game considered that with a land in hand, no active ability in the battleground and my 4 lands I no longer had any possible action and automatically ended all my main phases. I didn't even have the opportunity to sacrifice Buried Treasure except during the combat phase, but if I did it then, I would have lost the mana once I left the combat phase and I…
2 votes -
Ban omniscience and toxic decks
Please ban omniscence from standard and alchemy; it's becoming a very toxic combo deck and creates a negative environment in these two formats. And also pay more attention to mono green devotion in historic, the addition of Temur cards from the last Tarkir set has negatively changed the deck, that is becoming more and more toxic, with infinite annoying combo. Generally, every combo deck in a platform like Arena should be carefully monitored.
6 votes -
Events/ Banned Cards
I inadvertently found a bug on a Traditional Standard Event. I entered an event prior to the bans happening and then after the update with the bans, since I had already submitted my deck, I was able to play with banned cards.
3 votes -
Banned cards played in a standard event
i played in a standard event post ban on mtga, i found a opponent who plays cori-steel cutter, how can be possible? I don't know what to do, i've played the game, but i don't want to play against a player who plays banned cards, what should we do?
4 votes -
dropout
BUG!
MTGA has been dropping games frequently. Far too frequently to risk paying money for entry to events that will result in losses because of this bug.
The bug occurs seemingly at random during a game, maybe a player has taken an action and it drops during the animation. Or the player may be just looking at their hand or sitting idle waiting for the opponent. The game then just fades out; no win, loss or draw screen; just straight back to the main menu.
There is nothing unusual about what is happening in the game. And the longer the game goes the higher the chance of it happening. The dropouts happen in all game modes (haven't checked bot though).
Please fix this.
A few game logs attached. Log captured usually immediately after drop.BUG!
MTGA has been dropping games frequently. Far too frequently to risk paying money for entry to events that will result in losses because of this bug.
The bug occurs seemingly at random during a game, maybe a player has taken an action and it drops during the animation. Or the player may be just looking at their hand or sitting idle waiting for the opponent. The game then just fades out; no win, loss or draw screen; just straight back to the main menu.
There is nothing unusual about what is happening in the game. And the longer the…1 vote -
Unable to Purchase Gems with Paypal
Unable to Purchase Gems with PayPal. Tried multiple times and the only screen that comes up is 'Just a second" with the spinning circle. Tried twice, same thing. Went into my PayPal account directly, no activity showing so far. Assuming not going through?
20 votes -
Blank board, unable to start match
During the currently running EoE Arena Direct, I received a match loss for a game that didn't even start.
The board loaded but there were no decks, hands, pets, or avatars. Just two timer icons and the blank board. I waited a few minutes to see if it would load, then eventually restarted the app. Upon loading, I noticed I received a match loss for that non-match (I was 1-0 prior).
I spend a lot on these events. Can you help me?
2 votes -
Shuffle
Deck doesn't shuffle after Mulligan.
This is a critical error!
19 votes
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