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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5581 results found

  1. Cheaters

    Game crashed in mythic after I cast the winning play an no matter how fast I try to reconnect after the BS freeze the game will not relog until I time out even though it's less then a minute or the time it takes when a salty opponent who is roping.

    3 votes

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  2. Marang River Regent crashes Android

    In a single game, my opponent cast Marang River Regent twice; both times, my client froze after starting to bounce two permanents, and crashed. "Fortunately" I was able to open the app again and get back to losing the game, but both times took about 30 seconds between them casting the Regent and me being able to take any actions in the game; I really hope they didn't think I was tilt-quitting or something!

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. shuffler

    when are you going to fix the shuffler , get rid of hand smoothing or provide another game mode where those of us who dont have the time to play best of 3 and dont want hand smoothing. There are several points as to why any of those ideas would be wise. First hand smoothing causes more mana flood/***** then the old shuffler ever did during game play and any experienced player will tell you the opening hand really doesn't mean much, it all depends on what comes after. second is unless you are intentionally messing with win rates hand…

    14 votes

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  4. When starting game, app freezes

    When I start a game, the app freezes. I see my opponent, but I don't even get as far as seeing my cards. This is happening since the last update 9 july. I am playing on my OnePlus12 with the lastest updates.

    2 votes

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  5. Connectivity

    Hi,
    During a Final Fantasy quick draft, massive lag happened which didn't allow me to play any spells or make land drops. Time ran out until I had to pass the turn several times. I tried to quit and reconnect, but I was still stuck on 2 lands while my oponnent had 5, which means that at least 3 turns had passed without me being able to take any actions.
    As you can see in the pictures, once I was able to take game actions it took a while until they resolve.
    I have also attached a screenshot of an…

    2 votes

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  6. 初期画面から暗転して動かない

    Android(Galaxy21S)でプレイしています。
    今朝アップデートしてから初期画面が真っ暗になりそこからプレイできません。

    2 votes

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  7. Visual Bug (instant stuck on screen)

    An instant that an opponent played got stuck on screen for multiple rounds. It didn't go away even after other cards were played and resolved. It didn't affect gameplay in any way.

    2 votes

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  8. Imprisoned in the Moon on Kaito

    Imprisoned in the Moon played on Kaito, Bane of Nightmares appeared to remove Kaito's abilities, but on the next turn Kaito turned back into a creature.

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Opponents Infinite Loop Causes You to Rope

    Opponent had over 250 Extravagant Replications in play and while they were creating over 200+ tokens, I ended up losing due to my timeouts being used during the opponents turn. This happened during a ranked match. How does an opponent making selections cause my timeouts to be used up?

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Infinite Loop with Omniscience, Invasion of Arcavios

    I just played a match where my opponent had Omniscience on the field, and they played Invasion of Arcavios, tutored Season of Weaving, bounced the Invasion to their hand, cast Invasion again, and proceeded to repeat the loop. The opponent was not taking actions to win the game, and there was no timer penalty on their behalf to show they were taking too long. I left the game to report the issue, and I ended up losing that game. I don't think this is fair for myself or others to suffer while the opponent abuses this without a time penalty.…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Option to get priority at normal stops even if I don't have a game action when I have mana

    Currently, the game checks whether or not you have an instant or an activated ability and skips your priority at the normal stop points (opponent playing a spell, new main phase, etc.).

    This means that the opponent can easily tell whether or not you have an instant in hand and can even tell what instant it is based on how much mana you have and when the stops occur.

    Full control is not a solution because adds a massive number of priority steps that don't normally occur even if you have instant speed abilities.

    My proposed solution is an option…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. game crashing mid match

    Game has been crashing mid match. issue occurs randomly. at first it was happening after the 1st or 2nd action of the match (playing a land and such). the game would freeze then say it was reconnecting to the server before exiting the match. restarting the client didn't help. after 3 such crashes i used the repair option and it seemed to resolve the bug. not long after, the issue occurred again but much later in the match.

    3 votes

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  13. Broken game Mechanics

    continual mechanics that remove one player from participating in the match should be removed, endless loops on add it, take it back ,grow +1/+1, and repeat 16 times . This should be fixed with cant be cast more than 2 times each turn.

    1 vote

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  14. Tifa triggered 3 times from a single landfall?

    While playing Standard Ranked, Tifa triggered 3 times from a single land dropping?

    1 vote

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  15. Tutorial

    Terrible glitching causes cards to stay on stack side or hover wherever you drop them. I've been playing Magic since the 90s and this is by far the worst experience I've had with Magic, or any game I've played

    1 vote

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  16. Starfall

    Starfall Invocation it's doesn't work.
    The gift was promised but no creature returned to the battlefield.

    1 vote

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  17. Interrogation sur le mode Classement

    Bonjour la communauté,

    je m'interroge sur le mode classement, voilà la situation, je me suis engager dans le classement avec un deck que j'ai construit depuis un moment, qui me donne satisfaction et distraction quand je joue avec et qui a un pourcentage de gagne de 50%, j'ai atteint le niveau "Diamant" du classement assez rapidement mais depuis plus de 3 semaines, je suis bloqué au niveau Diamant 4, ma progression dans le classement s'est arrêté net, non pas que mon deck ne soit pas compétitif mais simplement parce que les parties sont constatment à l'avantage de mes adversaires par…

    1 vote

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  18. I am reporting a bug.Even if I destroy a creature using Scorching Blood, the creature vanishes and no damage is dealt to the player.

    I am reporting a bug.Even if I destroy a creature using Scorching Blood, the creature vanishes and no damage is dealt to the player.

    1 vote

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  19. Game “freezes” on my turn and becomes unplayable, but oppenent plays fine.

    When I’m playing, my game will suddenly not let me play my cards and will freeze them on the screen even after time runs out. But opponent can take their turn fine. Can’t even concede. Last my draft matches due to this.

    1 vote

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  20. Right-click card previews not closing properly on certain maps

    On certain game backgrounds (e.g. the Tarkir Dragonstorm and FIN ones), the right-click enlarged card view will not close when clicking on the map.

    It seems to be happening specifically on the handful of maps that until recently reacted to taps on both left- and right-click, and the bug appeared in the same patch as the right-click tap interaction disappearing from those boards.

    Steps to reproduce:
    - Start game on an affected board (Tarkir, Final Fantasy)
    - Right-click on a card in play to bring up the enlarged card preview on the left
    - Click somewhere else on the game…

    1 vote

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