MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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301 results found
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Companions Missing
All my companions are missing when I try to make a new deck.
164 votes -
Unable to change Deck Format on the Deck building screen - Bug
8,1,2026
It is no longer possible to change the format from the deck building screen.
Please take action43 votes -
Got the wrong packs in Lorwyn Mastery
The Mastery Pass gave me 3 Edge of Eternities packs instead of Lorwyn packs. If you can credit me the Lorwyn packs, that would be awesome! I'm pretty stoked on this set :D
37 votes -
Unable to play with adjusted Kona; deck will not validate.
Unable to play with adjusted Kona (from 4 to 5 mana); appears in deck and is not "grayed" out, but will not validate.
22 votes -
'Select Companion' list is empty
Per the screenshot, there are no companions found in the Select Companion list.
This occurs regardless if building a new deck or editing an existing one.
I have attached a screenshot showing that I do indeed own various companions.
Windows user.32 votes -
Mastery pass wrong packs awarded at level 4
Hi I completed level 4 of mastery pass, and instead of Lorwyn packs, I received Edge of Eternities packs.
26 votes -
Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn
26 votes -
Lorwyn Mastery pack containing wrong cards
Bought the Mastery pass for Lorwyn Eclipsed, received what looked like 3 Lorwyn Eclipsed packs (granted for level 4), but they contained cards from Edge of eternities instead???
23 votes -
Deck type selector doesn't work anymore
Deck type (format) selector became unusable starting from Jan, 6 update. How to reproduce:
- Go to "Decks"
- Select any existing deck and click on "Edit Deck" button
- Click on the mana curve symbols
- Click on the deck format at the left top corner (Standard/Historic and etc)
The menu with deck format is shown under other elements and you cannot click on any entry to change the deck format.
28 votes -
Add Planar Standard format to Arena
Planar standard is a fan format comprising of Foundations plus the in-universe sets from the last two years. It provides a welcome relief to those who would rather opt out of Universes Beyond. This format would be a great addition to MTG Arena. More details can be found here:
https://www.reddit.com/r/mtg/comments/1oe0x3c/type_2_becomes_planar_standard/
18 votes -
Missing Companions
After updating to latest version, when attempting to customize a deck, all my companions are missing. Any workarounds or other ideas?
27 votes -
Food Chain playable in historic format and missing alt arts on cards
Food Chain is playable in historic format after new patch. Also several alt arts missing (e.Force of negation, entomb..) from collection.
version 2026.57.50.11790.1252588
10 votes -
Force of negation copies i had crafted disappeared.
Hi. After the last patch that included Secrets of Strixhaven bundle, suddenly i can't use the Force of Negation versions that i had crafted in Historic. When i load a deck that had force of negation, it automatically removes it from my decks and i can't use my versions of that card in historic. can you please help me?
Kind regards.10 votes -
Wrong mastery packs
On level 4 of Lorwyn mastery pass i got 3 Edge of Eternities packs instead of Lorwyn packs
19 votes -
mystical tutor deleted
After I installed the new arena update, I tried to edit my show and tell deck for timeless. When I entered to edit, a message pop up in my screen saying I have illegal cards for the format (timeless) and this cards has beeen automatically deleted. Searching on the deck, I noticed my mystical tutors (mirage edition -old frame) has been deleted. (Image 1)
There is some kind of bug, because when I tried to search on my collection (only searching on owned cards), in the search appeared a mystical tutor version I didn’t own (image 2)
If you need…11 votes -
enlightened tutor
My Historic Brawl deck is invalid because the Mirage printing of Enlightened Tutor was silently removed.
8 votes -
All my companions are missing
All my companions are missing when I try to access them through the appearance customization screen in deckbuilding. I have ran in-game fixes and reinstalled twice. Please help!
18 votes -
Mastery pass wrong packs
I was supposed to get 3 Lorowyn packs when I reach mastery Level 4 but it gave me 3 Edge of Eternity packs instead. Please Help.
16 votes -
BUG: Cant change a Brawl deck to a Standard Brawl deck
I've made a duplicate copy of a brawl deck, and want to modify it to a standard brawl format. However, when I go to edit the deck details, the dropdown for deck type shows up under the card statistics, and is therefore unselectable.
On Windows 11
17 votes -
Missing cards after 3/31/2026 update
I am no longer seeing the Odyssey printing of the card Entomb in my collection after the 3/31 update today and the client is giving an error message "This deck contains cards not legal in this format. Invalid cards have been removed from your deck." after opening the deck from the Decks screen. The TLE version is still showing as available to craft.
5 votes
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