MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4144 results found
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bug with a chips
The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.
1 vote -
blacklist
Blacklist cards we are tired of seeing in every game.
1 vote -
Unable to login. Authentication failed: timeout
I am unable to login to or access my mtg arena app.
Unfortunately I have not had access to the app on my iPhone since more than a week now since the last update for strixhaven.
I have tried to:
reconnect directly on the app, login again, delete the apps cache, delete and re-download the app, login into the app on a different device, changing my account password (successfully).
But so far none of the things I tried worked. Perhaps someone else has had the same issue?
0 votes -
双刃の聖騎士/Twinblade Paladin don't perform double attack
In a game, Twinblade Paladin has met the conditions for a double attack. The Paladin icon gains a double attack, but does not perform a double attack when the attack resolves.
(mtga,iOS,Japanese,bug report)0 votes
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