MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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848 results found
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50+ Mastery Reward Missing
Hello,
The way it looks on the mastery screen makes it seem like I should be getting a single card pull each time I finish a Mastery level 50 and beyond. I’m at level 58 now, and the only new card I received was at 50. Is this a bug? Or is it maybe misrepresented? Or will I receive the cards later in a bull fashion?
1 vote -
Connectivity Issues
because of todays broken server i got this deck autopicked for my draft. i want my money back.
using mac os2 votes -
Game Balance is bad
I just did a final fantasy sealed event, first two matches were opponents with mirrored deck but drawing magical christmas land, game was over by turn 3, opponent just wiped my board with a single spell. third match was the same but it was some black/white deck and i didn't get any red mana for 4 turns to cast my mostly red hand...this game needs to be balanced better, why am i facing off against opponents with the best removal when i am getting all 5 drop hands when my deck is balanced.
3 votes -
Game Balance is bad
I just did a final fantasy sealed event, first two matches were opponents with mirrored deck but drawing magical christmas land, game was over by turn 3, opponent just wiped my board with a single spell. third match was the same but it was some black/white deck and i didn't get any red mana for 4 turns to cast my mostly red hand...this game needs to be balanced better, why am i facing off against opponents with the best removal when i am getting all 5 drop hands when my deck is balanced.
3 votes -
Mastery Pass reward issue
Did not recieve 2 Mythic wildcards on levels 9 and 12 of the Omenpaths mastery pass. I recieved one at each level
1 vote -
ドラフトにて中盤からドローが全て土地。
40枚中17枚土地のデッキにて土地3からゲームを始めた所、あまりに通常のドローで土地を引きました。
使用した20枚の内13枚は土地です。これが起きる確率は1000回に1～2回ですが、私は何度か遭遇しています。
シャッフルが上手く機能していないのではないでしょうか？1 vote -
Card styles don’t show up
Hi I paid 3400 gems for the FF battle pass and can’t see my card styles in draft. I play draft mostly. If I click the little stars button all that happens is that every card in my sideboard disappears except for one. Could I get help seeing my card styles or my gems back please?
1 vote -
September ranked rewards incorrect
September rewards according to the weekly newsletter were supposed to be Honor and Consult The Star Charts card style. When rewards were distributed I received Vote Out and Lightstall Inquisitor instead.
Will the posted rewards be sent out at some point?
1 vote -
Mastery rewards not coming through
So I just hit lvl 52 but didn't get a uncommon wildcard I also didn't get the mythics from lvls 47 or 49
1 vote -
Omenpaths draft disappear
Same issue as boys down here. Event crashed while deck building.
1 vote -
大口購入者を設定できない
《大口購入者》の将軍を得られるクエストを達成したが、選べる称号の中に、その《大口購入者》が存在せず、それゆえにそれを称号として選ぶことができない。
1 vote -
my standard mage achievement stopped at 443
my standard mage achievement stopped at 443. its been like a month now
2 votes -
There is a bug atm where if you try to draft omni path
There is a bug atm where if you try to draft omni path - even if you choose tradition draft and not the new pick 2 at a time format- you are forced into a pick 2 at a time format anyway (making it unavoidable). I left a bug note yesterday for one and today i tried to draft traditional thinking i misclicked only to be sure that it is indeed forcing me to pick 2 cards at a time.
I resigned from both without playing remaining games. I lost my draft tokens for both events and just wNt an…
1 vote -
draft
Ho perso un draft a causa di uno strano bug sui segnalini della carta: Luca Stadium; al momento della sconfitta la carta avrebbe dovuto avere 8 segnalini poichè avevo attaccato e fatto danno, ciò nonostante ne sono rimasti 9 facendomi perdere la partita a causa di 1 singolo attacco. inoltre durante la partita alcune mie creature sono state distrutte in modo strano: ho giocato una carta che faceva danno ad una creatura pari alla forza di una mia bersaglio e nient`altro, ritrovandomi però anche con la mia distrutta (cosa non accaduta nei precedenti game, ho verificato la presenza di carte…
1 vote -
crash
After 7/22/2025 update, game will crash mid round. I'm playing a Premier Draft and have been assigned loses.
1 vote -
Win not recorded in Premier Draft
I just won a game of Aetherdrift premiere draft, and won. The opponent conceded around the time i moved to combat.
Afterwards, the MTGA client said "failed to update data"
It forced me to reconnect, and I do not have a win registered in the event.
This persist acoss restarts.
Have i been cheated?!
This happened at around 10:30pm pst, 3 March 2025.
please refund
6 votes -
Draft Match ended after trying to reconnect
My stats in pick 2 Draft were 3-1 in my 5th match the server lost connection and quickly after I clicked reconnect it went back to the Draft Screen and all I could do was claim my rewards, so the match was lost. This was the second time I experienced this issue, the first time was in Arena Cube a week ago. Normally I should have time to reconnect an reenter the match.
1 vote -
funky draft pick system - forced to 2x select or select nothing?
I just had a disaster of a draft because I used a token to try and play the non 2x pick version of the new set only to not know what the **** was happening and then after closing and opening a few times. i caught on to the new double pick system after a while and realized i couldnt just not play it - Arena doesnt even give us prized events like moto but now i have to deal with these weird things too? instant resigning this draft and just not drafting this set until a normal mode comes.…
1 vote -
I was kicked out of a match during my premier draft event.After entering again it started a new match and despite winning I got the 3rd loss
After being kicked out of a match I immediately re-entered the event, the game started a new match and after it finished (I won that one) I had a third game loss in my score so I lost the draft.
3 votes -
One path draft unstable
During premier draft of through the omenpaths playing on iPad the game crashed and when reloaded immediately crashed again not even giving a starting screen. This repeated four or five times before the game loaded. As a result I lost my game as this process took over a minute.
1 vote
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