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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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850 results found

  1. Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel

    Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel or I would assume any card with searches the deck. I mean I might have lost anyway but it kind of ruined my two draft games there. I couldn't even run the game till I reinstalled it after I got the Android 15 patch I'm on a Motorola 2023 edge Plus android 15

    2 votes

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  2. Why Mobile Shopping is Overtaking Traditional Retail

    Over the past few years, mobile shopping has quickly surpassed conventional retail, revolutionizing the nature of consumer purchase and consumption of goods and services. The ease, expediency, and one-on-one experience provided by mobile commerce have elevated it to become the go-to method for millions of customers across the globe. With the emergence of cutting-edge technologies, mobile shopping is set to dominate even further, revolutionizing the face of retail. Companies that utilize good digital marketing practices, including SMS marketing Dubai and digital marketing services, can become the industry leaders in this dynamic market.

    The Rise of Mobile Shopping

    Mobile shopping or…

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  3. "Network Error - Unable to get collection"

    Yesterday while playing a draft game, few turns into a game I got disconnected from the game (Connecting to Server" message with a circle). I restarted the game to try and reconnect, but got the error from the screenshot. I tried restarting the game a few times, and also a few minutes later, still with the same result. I came back the next day and got a game loss.
    I want a refund for the quick draft I lost.

    3 votes

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    3 comments  ·  Events  ·  Admin →
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  4. Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance

    Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance

    1 vote

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  5. Remove Alchemy from Cube

    I'm tired of you ruining cube with Alchemy cards. I DON'T KNOW THESE CARDS. I CAN'T PLAY AROUND THE MOST BUSTED CARDS IN THE CUBE BECAUSE THEY'RE FAKE CARDS THAT I DON'T WANT TO PLAY WITH. Cube used to be my literal favorite format on Arena, but you've ruined good real cards with Alchemy "balancing" while introducing clownshoes Alchemy mechanics and cards that were apparently designed by a 10 year old for all the restraint they show. So much for "restrictions breed creativity." WotC design is dominated feckless children.

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  6. Omniscience draft not functioning properly.

    Omniscience draft omniscience does not interact as a normal omniscience would….

    There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.

    For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast…

    5 votes

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  7. Disconnected Mid-match

    1. Be in a match. Lose connection even momentarily
    2. iOS
    3. Get kicked out of the match. Sometimes restarting the client enables me to reconnect. Other times it does not.
    4. Not get kicked out in the first place or at the very least make it easy to reconnect.
    5. Not much to show. It brings me back to the match screen and only records it as a loss later.
    6. As mentioned, sometimes closing the game and reopening it allows me to reconnect.

    All in all, a very frustrating experience. Makes me not want to play the game at home.

    3 votes

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  8. Draft is really bugged with Mana FLOOD!!!

    DRAFTING.....MANA FLOODING....EXCITEMENT!!!!

    2 votes

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  9. Auto loss after locking the Phone screen

    Auto loss in Sealed.
    I locked my phonescreen(iOS) for about 5 seconds and after reconnecting I got sent back to the Eventpage with a loss.

    2 votes

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  10. Roping

    Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…

    3 votes

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  11. Roping

    Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…

    3 votes

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  12. Quick Draft games ending

    I am on a quick draft atm. I played 3 games as expected. 4th to 6th were ended in the midle of the game and returned to quick draft screen without changes on victories and losses.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  13. Disconnected and couldn’t reconnect

    I was playing premier draft on arena and I got disconnected due to connection, when I reconnected it showed as if I never played this game so I entered a new one. When the second one finished, it counted the first one as loss

    2 votes

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  14. BUG in ARENA DIRECT

    I just got "lost" in Arena direct for 5000 Gems!!!!! approximately 35 USD!!!!!!!!! I had a good pool, was playing game no 3 (I was 1-1) and suddenly the game stopped like it was refreshing or some issue with the connection (internet was working fine). It logged back and I was out of the game so I immediately clicked play (I assumed I will be back in the game I was winning). Turned out I started a new game with different opponent. After a long battle I won. Got back to lobby and somehow I was 2-2!!!!!!!!!!!! I clicked claim…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Trample

    I had a creature 10/10 double strike and trample. When engaging with the blocking creature it asks me to manually assign damage. It would only let me assign 10 damage even though the defending creature had 3 toughness, I was only able to do 10 damage to player and not 17.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Mastery Pass card rewards not received at Level 58, Level 60, and Level 60+

    I am level 67 in the aetherdrift mastery and have never received the card rewards. Level 58 mythic cards were not received

    2 votes

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  17. プレミアドラフトでゲームの途中で別のゲームになった

    0-2でドラフトで対戦中、反応が途絶しドラフトタイトル画面に戻った。初めのゲームに戻るため再度開始を押したところ別の相手とのゲームが始まった。その後、2回目のゲームは勝ったものの初めの途中のゲームが敗北扱いになったのか、再ログインすると3敗したことになっていた

    3 votes

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  18. Card Rewards Not Received with Mastery Pass

    Card rewards not received at max level Aetherdrift pass. Did not receive mythic card reward at level 58

    2 votes

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  19. Sealed

    I do not like sealed events for any type of competitive event. Can we start offering draft or anything else instead?

    I understand why you are designing the game how it is currently designed and distributed. However, it is very clear that designing for competitive sealed is not a priority at all. I agree with this approach given that sealed is mostly played in prerelease events but I do not believe it is appropriate for any sort of competitive level event. While I do believe that sealed CAN be skill testing, I currently do not believe that the skill expression…

    2 votes

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  20. 対戦相手のクリーチャーを倒しても、『《破滅の刃》での死 』のカウントが増えない

    対戦相手のクリーチャーを倒しても、『《破滅の刃》での死 』のカウントが増えない。
    このような『実績』での不具合が、やたら多く現れる。

    2 votes

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