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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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754 results found

  1. "A deck can contain anynumber of CARDNAME" cards are not working

    Cards that are allowed more than 1 of in brawl (And I assume 4 of in other constructed sets, I have not explicitly tried) are registering as invalid. I have a Tempest Hawk deck and a Nazgul deck and both are now invalid this morning due to having too many of those cards in their respective decks.

    To recreate, create a deck and add 5+ Nazgul or 5+ tempest hawk.
    This is on the PC client.
    The decks do not appear when you want to chose one to play, and appear as decks with errors when viewing your deck collection. …

    7 votes

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  2. Hare Apparent only 1 in my deck

    I can only have one hare apparent in my deck. I was battling this hare apparent deck. Then after I lost, I also wanted to build a hare apparent deck but I could only have one in my deck. But my opponent could have any number of it.

    13 votes

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  3. Standard Banned Cards

    I keep running into standard decks in ranked and in standard meta event that are running the banned card Leyline of Resonance. Please remove the ability to do so as it in incredibly unfun/unfair to lose my ranking and in meta event my rewards to an illegal deck.

    5 votes

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  4. set collection

    I'm experiencing a bug where the set collection page for Final Fantasy reads 108/109 uncommons collected, but in the actual collection it shows I have all uncommons collected. On Android. It's not relevant for gameplay but I would love to fix it nonetheless.

    7 votes

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  5. Sideboard Size reporting

    Sideboard size of 12 cards is showing a no save error with 12 cards in the sideboard. Error at save says: "This deck has the following issues and can not be saved: Decks cannot have more than 15 cards in the sideboard." In the picture attached it is apparent that the deck has 12 in the sideboard. This was also a non-issue as of yesterday, until last night. I have attempted the file repair, and tried on both iOS and PC platforms. Both of which are up to date.

    7 votes

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  6. 2 votes

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  7. Can't play my deck in the Brawl event

    Hi, I cannot play my deck in the Brawl challenge currently ongoing on MtG Arena.
    I've imported a deck and the game approved it but when I try to start a game, I get stuck in “Waiting for opponent” for infinite time, at each try.
    When looking at my deck, it looks like no Commander appears in the Commander slot. It should be Saruman.

    1 vote

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  8. Force of Negation will not redeem with mythic wildcard

    force of negation will not redeem with mythic wildcard
    I have clicked on not collected, mythic rarity, instant
    Force of Negation appears. When I click on craft all, it then tells me not enough wildcards- you do not have enough wildcards to finish this deck.- Rare Wildcard:1

    1 vote

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  9. Can’t craft Tarkir Dragonstorm Precons

    I’m unable to craft the Tarkir Dragonstorm Precon commander cards in Arena. Why would these cards show at all if we can’t get them with wildcards?

    8 votes

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  10. you didnt vet the latest update well

    todays update doesnt allow multiple of the same card in a brawl deck when the card explicitly says you can.

    6 votes

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  11. latest update broke brawl

    your latest update doesnt recognize cards that allow many of the same card. thanks for making several of my decks invalid when they are perfectly valid

    6 votes

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  12. 1 vote

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  13. Pentad Prism is not available to craft.

    https://magic.wizards.com/en/news/mtg-arena/announcing-the-arena-powered-cube

    The above article lists Pentad Prism as a card that can be obtained through Powered Cube Prize Packs or crafted with wildcards. It is however not a card that can be crafted. If the list is inaccurate it needs to be updated. If the list is accurate then the only people that have access to the card would be people who are buying in to the event and this may cause issues for any tournaments that happen.

    3 votes

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  14. Craftinf cards does not produce EVERY edition as previously announce by Wizards of the Coast

    Crafting cards does not produce EVERY edition as previously announce by Wizards of the Coast

    Previously announced of Wizards stated that if a card is crafted, ALL edition will be a available and no need to craft multiple ones. This is not working specially with timeless cards. I cannot use older editions of Chrome Mox, Strip Mine, Ancient Tomb, Dark ritual, and may more. Please FIX

    1 vote

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  15. Owned Card Prompts for Wildcard to add to deck - Bug

    I own one copy of Caretaker's Talent. I also own the alternate art for this one card. When I try to add this card to my deck, it wants to burn A VERY PRECIOUS RARE WILDCARD. I've tried restarting the app, changing the style but nothing works. This is a GAMEBREAKING issue. Included is a picture of what I see, which is impossible. I own the alt art but not the card. Not cool

    2 votes

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  16. Behaviour change when using advanced seaarch

    I just noticed that when you try to filter your deck, for example with "t:creature" now the creature cards show on the bottom, while it used to show them at the top of everything else.

    2 votes

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  17. Can not complete EoE collection.

    I'm trying to collect 100% of EoE. On the set collection page, it's showing 99% and that I'm missing one colorless rare. When I try to search for the last uncollected card, nothing comes up.

    3 votes

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  18. Enduring Innocence costing rare wild cards

    Trying to finish a deck with 2x Enduring Innocence missing results in an error saying I don't have enough RARE wildcards, but the card itself is MYTHIC. (I currently have 0 rare wildcards and 7 mythic ones, and therefore should be able to craft them.)

    2 votes

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  19. Midweek Magic Event is a scam

    How come every opponent seems to have perfect cards that all go together and they get them in such succession no matter what I play or what I do, I just get completely destroyed every single time. It's impossible to win midweek magic event *. It's such a scam and garbage like we should all be picking from exactly the same carts. Otherwise it's just not fair any way, shape or form. I'm so tired of this *. Like these people are supposed to be drafting cards. Not picking the best cards that all go together perfectly every…

    2 votes

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  20. Shocking Bug

    I received lately more then a few times a shock card . The system keeps telling me that it is a new card.

    1 vote

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