MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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756 results found
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Some players have access to cards I can't even craft. Like birds of Paradise
I have played against decks that have cards that I can't even craft. That seems like a pretty serious bug. Why?
1 vote -
タイムレスで印鑑シリーズが使えません
タイムレスで印鑑シリーズが使用できません
1 vote -
Fetch Land Retro Style missing
Multiple copies of Retro Fetchlands that I had purchased are no longer in my collection.
6 votes -
Found a card in a pack that is not yet in the game
Today i found in a final fantasy pack the clive rosfield full art card.
But when i checked my collection it wasn't there . I searched online and i found out the card is not yet in the game.
would you mind check the logs of my account to make it sure. The account name is grimm and its gode is #535041 vote -
サイドボード
バグ報告：デッキ構築画面でサイドボードにカードが入らない
メインボードにカードを４枚入れた状態で、そのカードをサイドボードに入れようとすると無反応になる。
メインボード３枚の状態からサイドボードに入れようとするとちゃんと入るので、メイン4枚の時にサイドボードに入れようとする時にバグが発生している
このせいでサイドボードに４枚入れたいカードがあるのに入れることが不可能になっていて理想のデッキにできず不満です。5 votes -
Cards in the shop
Today I paied 1000 game coins for the card Sab-Sunen in the daily deal in the shop and never receved the card... What can I do to retrieve it?
1 vote -
Continuously receiving Banishing Light in packs
I am continuously receiving Banishing Light when opening packs. It always appears in the lower right hand slot with the same art and is flagged as “first” despite me already having received it numerous times before. I am worried this is keeping me from getting other cards or the corresponding wildcard given that I have four copies of this card already.
1 vote -
Not receiving gems for excess copies of cards
I'm not receiving gems for copies beyond four of the identical card. This has happened in Jump In, when I get a 5th copy of a card or more, in Quick Draft, when I draft copies of a card that put me beyond four copies, and when rewarded a card that I already have 4 copies of.
2 votes -
Edit deck
When pulling the cards from the triangle from editing a deck, the number of cards in the deck get obscured by the black background that is pulled upwards
1 vote -
Unstoppable Slasher
I was at 18 life, get instakill by Unstoppable Slasher, it's broken
1 vote -
Stellar Sights Mythic rares able to be crafted with rare wildcards
Go to filter, filter stellar sights, and mythic rare, click craft top right and you will see you are able to craft stellar sights stripmine, for a rare wild card.
1 vote -
Guild Signets flagged as "banned" in Timeless
The Guild Signets (Boros, Dimir, Simic, etc.), added with Arena Anthology 1, are shown as "banned" in Timeless, hence Decks are treated as illegal in my deck collection.
The signets also dont show up in the Deck builder if Timeless is the selected formate.
Also cards that have a Dimir watermark (Watery Grave, also overs) show the Mirage Set Symbol as watermark.
1 vote -
Set Completion affected by new duplicate protection
Realized I was close to having a 'mythic complete' set for Outlaws of Thunder Junction and decided to go for it so I could get the "Completionist" title reward from the Achievements.
With the new duplicate protection for different sets, the UI says I have all 4 copies of Terror of the Peaks since I have a total of 4 across the M21 and OTJ versions. The Set Completion tracker also has a big glowing "Mythic Complete" outline, however the achievement has not triggered and registered that I have successfully completed a set.
Thanks.
5 votes -
Wildcards
Hello
Somehow I got 2 rare und 5 mystic wildcards without boosterpacks or something. why did I reveived them?Thx sarah
1 vote -
Wildcard
Somehow i got 5 mystic wildcards.
1 vote -
Trinket Mage unavailable in Timeless
Trinket Mage cannot be added into a deck with the parameter: Timeless Format. In an existing Timeless deck Trinket Mage is coloured red. (I'm a Mac-User) Maybe it's prebanned because of Sol Ring entering the format soon?
1 vote -
キューブドラフトでデッキが組めない
キューブドラフトでドラフトまでは完了したが、デッキが組めない。
iPhone15
アプリを再インストールしても改善せず。1 vote -
me a tocado una carta en un sobre y no la encuento en mi coleccion
me a tocado un squall leonhart foil pero despues de unas partidas no lo puedo encontrar en mi coleccion pero si me sale una carta que me toco en el mismo sobre la cual es chocometa si me sale
1 vote -
Crafted Mastery Orb Card not Received
When I purchased "Purging Stormbrood" from the Mastery Tab with a "Tarkir: Dragonstorm Orb", I did not receive my card, and my orb was spent. Can I get a refund or receive my card?
3 votes -
Profile shows missing colorless uncommon from Tarkir, but when i filter for it in collection, nothing shows up
I am missing exactly 1 card from the set according to profile, but when I go to collection and check Tarkir and not collected, nothing shows up. As a completionist, it's driving me a little batty! What card am I missing?
3 votes
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