MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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751 results found
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Missing Edge of Eternities packs
Edge of Eternities packs disappeared while opening other packs. I opened my packs one at a time and halfway through they just all disappeared including my unopened mythic pack. Resetting the game doesn’t help and there are no new cards in my inventory suggesting they disappeared entirely.
7 votes -
Improperly Invalidated Decks
I have five decks listed as invalid, but none of them have invalid cards. It literally says Invalid Cards: 0
8 votes -
Mythic and rare alchemy card nerf
They should return our wild cards for the mythic and rare alchemy cards they just made useless. It takes many hrs of gameplay and/or money to earn those cards and build a deck around them.
2 votes -
I can't use my smeagol deck in brawl because I can't have duplicates of nazghul?
I have 9 nazghul in my smeagol brawl deck per it's own description of how the card functions and the deck worked just fine yesterday. Here is the full listing.
Commander
1 Sméagol, Helpful Guide (LTR) 231Deck
1 Urborg, Tomb of Yawgmoth (PIO) 118
1 Command Beacon (FCA) 64
1 Lotus Cobra (J25) 685
1 Heroic Intervention (KLR) 161
1 Tireless Provisioner (MH2) 180
1 Scute Swarm (ZNR) 203
1 Mox Amber (BRR) 35
1 The Great Henge (ELD) 161
1 Rampaging Baloths (FDN) 645
1 Gollum, Patient Plotter (LTR) 84
1 Gollum's Bite (LTR) 85
1 Claim the…8 votes -
Too Many Side Deck Cards 15
Can't save decks on Android because it says 15 side deck cards is too many.
8 votes -
Told I have too many of a "you may run any number" cards
Playing on PC. Building a brawl deck with cards that allow an unlimited number (ie relentless rats, hare apparent). I get a notification when building that I have too many of a card. Further, all decks I already had that run those cards have been deleted.
9 votes -
Foundations Decks have missing cards
I just updated the game today and got the New Player Decks on my Inbox, but I didn't get all the copies of the cards on the decks and as such some have missing cards. For example the Path of Power deck is missing Temple of Abandon
29 votes -
Bought 2 Lego creatures in the shop and they are nowhere to be found in my collection/deck builder
Purchased 2 legendary creatures one black one black blue hybrid, ( i cant rmemeber their names) not one of them are in my builder but it did remove my gold :/ i will never purchase from shop until i get some help with this....
1 vote -
Shadowheart sharran cleric commander error
When building a deck in mtg arena android version, the builder wont let me have Shadowheart sharran cleric as commander and cards of other color than black. It only let me put black cards in the deck. I want to have the white specialized version of the card as commander but the builder simply wont let me.
2 votes -
Gems without full collection
Received 20 gems for having collected all rares from Omenpaths Bonus Sheet but I still have a bunch that I haven't collected
5 votes -
Pre-order bundle for omenpath
I bought the pre-order bundle for the "Through the Omenpaths" set, opened the packs and received everything in the bundle, but then received a message on arena saying I hadn't received the contents of the bundle?
4 votes -
Firebending
I just played a game of standard ranked with player Gunn. with 2 mana on board he was able to do 15 points damage to me. then on next round he with 3 mana kills me with 5 more damage. firebending is broke and dumb i am glad I dont pay money to play this game. so much unbalance is such ****.
3 votes -
Set Completionist II
The achievement for 4x copies is not giving credit for completing the Final Fantasy set. I have Set completionist I, which I got for the Final Fantasy set but the second will not credit. I have spent multiple rares trying to complete. I pulled up Untapped to see cards and the only thing that I notice is not getting credit for having all 4 of Cid, Timeless Artificer. I have every artwork but Untapped shows only having one of each. I am unable to craft the remaining ones Untapped shows as missing since Arena shows I have all 4 of…
8 votes -
xp points
XP points are not added to my mastery
65 votes -
Received 20 gems in rare slot of a pack despite NOT having all of the rares from that set.
I bought a pack of Foundations and it gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares. Please see attached images and log file. Could you please give rare wildcards instead of gems? This 20 gems instead of a wildcard feels like I'm being cheated, and lord knows I've spent enough money on this game.
Thank you for your consideration,
Duncan4 votes -
Sideboard Size Problem
Game will not allow the creation of a deck with between 8-15 cards in the sideboard. The error message reads "Decks cannot have more than 15 cards in the sideboard" when there are not more than 15 cards there. This bug prevents me from playing with a full sideboard with my existing decks in bo3 as well.
7 votes -
"A deck can have any number of cards named..."
After this update all the cards that you can have any amount of cards in your deck as in ***** Against Humanity and Hare Apparent are coming up as invalid decks now.
6 votes -
Colony
I cannot craft or add more then 5 Rat Colony to my deck
9 votes -
Can't change format of invalid deck even though it been edited to be valid
On Mac, when I edit a deck with Limited format and make if valid for Standard or any other format it won't allow me to change the format. I can see the drop down being activated but it is behind the Creatures and Non-creatures information and can't be selected. I have tried cloning the deck, and exporting and importing it back and all new copies are still Limited and no way to change them. The only way I have found around it is to literally write down a list of the cards and re-create the deck from scratch.
1 vote -
Brawl Deck Invalid for having multiple of the same card with “A deck can have any number of cards named” Cid Timeless Artificer
I have 13 Cid’s Time Artificers in a deck and since the new update Arena is saying I have 12 invalid cards and won’t let me use the deck.
6 votes
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