MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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990 results found
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Connectivity Issues
because of todays broken server i got this deck autopicked for my draft. i want my money back.
using mac os2 votes -
Bought pass, then service not available!
Great! Afer buying the season pass, the game crashed and since then I'm no longer able to connect. Great buisness plan, will definetily generate more customers!
Great job, each and every new release the same!
3 votes -
Server issues during draft
During a final fantasy premier draft, the game disconnected and now won't let me log back in. Could I get event reimbursement for the draft?
3 votes -
authentication failed
hey, i was in a draft match, it quit randomly on turn 3, didnt get a match loss, continued the matches, i got a draw before start, then i could manage to play couple of more matches, but from 1 extra loss. maybe it was the one where it randomly quit?
then started a new draft, i picked 3 or 4 cards, got an error message, and i can not log in since. will we get reimbursed for the outage??3 votes -
3 votes
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timeout
got timed out after finishing a game in final fantasy sealed event, finished a game only for arena to completely freeze and crash. when restarting the application it said I was timedout and it will not let me connect on any of my devices.
3 votes -
Game froze
I played a draft, I was 1-2 and the next game I started I couldn't press any buttons. I checked my internet, which was fine, I then restarted within just a minute and I had lost...
The servers have been extremely unstandable today because of the release and people should get refunds...3 votes -
Draft token used but unable to continue event after one win
I joined a Final Fantasy Premier Draft, but after one win the "play" button was greyed out saying I couldnt join the event. It has used one of my draft tokens up from the pre release but I can no longer select the draft that I was in to continue either
3 votes -
Mastery Pass reward issue
Did not recieve 2 Mythic wildcards on levels 9 and 12 of the Omenpaths mastery pass. I recieved one at each level
1 vote -
ドラフトにて中盤からドローが全て土地。
40枚中17枚土地のデッキにて土地3からゲームを始めた所、あまりに通常のドローで土地を引きました。
使用した20枚の内13枚は土地です。これが起きる確率は1000回に1～2回ですが、私は何度か遭遇しています。
シャッフルが上手く機能していないのではないでしょうか？1 vote -
Card styles don’t show up
Hi I paid 3400 gems for the FF battle pass and can’t see my card styles in draft. I play draft mostly. If I click the little stars button all that happens is that every card in my sideboard disappears except for one. Could I get help seeing my card styles or my gems back please?
1 vote -
Stone of Erech
Opponent has Stone of Erech out and I have Valkyrie's Call out, Valkyrie's Call should overrule Stone of Erech but it doesn't.
2 votes -
September ranked rewards incorrect
September rewards according to the weekly newsletter were supposed to be Honor and Consult The Star Charts card style. When rewards were distributed I received Vote Out and Lightstall Inquisitor instead.
Will the posted rewards be sent out at some point?
1 vote -
Mastery rewards not coming through
So I just hit lvl 52 but didn't get a uncommon wildcard I also didn't get the mythics from lvls 47 or 49
1 vote -
Omenpaths draft disappear
Same issue as boys down here. Event crashed while deck building.
1 vote -
大口購入者を設定できない
《大口購入者》の将軍を得られるクエストを達成したが、選べる称号の中に、その《大口購入者》が存在せず、それゆえにそれを称号として選ぶことができない。
1 vote -
my standard mage achievement stopped at 443
my standard mage achievement stopped at 443. its been like a month now
2 votes -
Sealed - Extra Loss
I have just been given an extra loss in the most recent Sealed event (Jeskai Tarkir: Dragonstorm) on PC.
When I opened the game, I was at 4 wins: 2 losses. I went to get my pizza out of the oven. I came back and was at 4 wins: 3 losses with no option to start another game - just the normal Claim rewards button - I had not started another game! I would have heard if another game had started.
Really confused about this.4 votes -
There is a bug atm where if you try to draft omni path
There is a bug atm where if you try to draft omni path - even if you choose tradition draft and not the new pick 2 at a time format- you are forced into a pick 2 at a time format anyway (making it unavoidable). I left a bug note yesterday for one and today i tried to draft traditional thinking i misclicked only to be sure that it is indeed forcing me to pick 2 cards at a time.
I resigned from both without playing remaining games. I lost my draft tokens for both events and just wNt an…
1 vote -
draft
Ho perso un draft a causa di uno strano bug sui segnalini della carta: Luca Stadium; al momento della sconfitta la carta avrebbe dovuto avere 8 segnalini poichè avevo attaccato e fatto danno, ciò nonostante ne sono rimasti 9 facendomi perdere la partita a causa di 1 singolo attacco. inoltre durante la partita alcune mie creature sono state distrutte in modo strano: ho giocato una carta che faceva danno ad una creatura pari alla forza di una mia bersaglio e nient`altro, ritrovandomi però anche con la mia distrutta (cosa non accaduta nei precedenti game, ho verificato la presenza di carte…
1 vote
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