MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1989 results found
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Daily quests and daily wins no progression
Today 25/03/26 There is no progressions after winnings for both daily quest or daily wins, Same is happening for the Midweek Magic, Had 3 wins but no progression and not possible to claim rewards
187 votes -
Game freezing after playing card
Game freezes after playing a card. Sits like it is waiting for me to hit thr resolve button that doesn't exist. Then times out and I lose due to timeout.
94 votes -
wins not counting
Game wins not counting towards rank progression and gold rewards. Four straight wins since today's update (BO1 ranked historic), no gold rewards, no rank progression
57 votes -
Game Turn not progressing
My game has been regularly freezing and not progressing the turn. I can still perform emotes, but nothing else works correctly. The hide stack arrow still moves, but the stack image doesn't leave the screen. I can navigate to concede the match, but clicking the concede match does nothing.
The timer rope appears normally, but the game doesn't end when it fully runs out. I have to reset the game and by the time I get back the game is over
I'm playing on Android.
49 votes -
My rank and rewards aren't progressing no matter how many matches I play and have a sparky rank of 0 even though I am mythic ranked
My rank and rewards aren't progressing no matter how many matches I play and have a sparky rank of 0 even though I am mythic ranked in standard ranked play I'm playing on android os.
45 votes -
Game freeze after latest update
Game freeze suddenly in most games the Last 2 days unless I win or loose very fast. Happend in both ranked and draft matches and makes the game unplayable. Fix it or refund game pass for this period.
I'm playing on an Android device39 votes -
Spark Tutorial announcment repetition.
How to report a bug
1. Give us the steps to reproduce the bug.
Open the game on main menuNote which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
Enter the actual results you’re experiencingEvery time I return to the main menu wisp keeps telling me im well on my way to becoming a great planeswalker. It's rather annoying. I've completed the tutorial and the skip tut button has gone from my account menu.
Enter the expected results of the featureNot to have the spark tut wisp creature repeat itself after I've already completed the…
59 votes -
unable to login
The screen shows “Unable to login”"Authentication failed for Shen.CJ: Time out "
25 votes -
Android gameplay- bug "freeze"
Games keep randomly freeze and not let me interact or respond to any moves. Can still view top card of grave and exile zones, as well as any card ont the field giving a card chain isn't frozen on screen over said cards. Has happened 10 times and only started after this last update. Clearing cache on the app seems to help for about 3 to 5 games before repeating about every other game. Usually happens after turn 3 but could be turn 7 before it happens. Will update with more info if i can't troubleshoot.
31 votes -
NETWORK ERROR unable to join event
Whenever I try to play a game it gives me an error saying network error unable to join event. I can't even play the game. Internet says there's nothing wrong. I've repaired game files like I do every single day now. It's just some other garbage that's wrong with the game
21 votes -
Daily wins not being awarded, rank not updating or moving at all.
My rank is not changing, win or lose and daily wins are not counting towards any progression.
24 votes -
sparky wont go away
Same problem as some others, Sparky is stuck on the same part where she tells me good job im on my way to becoming a great planeswalker, and that I have a quest.
45 votes -
Don & Raph, Hard Science: Cost reduction ability does not work
After attacking with "Don & Raph, Hard Science", the effect does not work. I've held multiple types of noncreature spells: enchantments, instants, sorceries, and had 3 artifacts on the field from "Mouser Foundry " and "Bespoke Bo" and there is never an opportunity to get a discount. It says it triggered and the ability shows on the left, but it is not actually usuable.
22 votes -
wins
Wins do not count towards constructed ranks, daily quests or daily wins!!!! not even for the mid weekly event!!
22 votes -
Game freezes after sacrificing an artifact after update
Beginning today, 02/24/2026, after the update, the game client freezes when sacrificing an artifact. Priority appears to stick to the active player until the timer runs out. I have found this ito be reproducible with Clue tokens, map tokens, and Chandra, spark hunter.
This does render the game unplayable due to how common these effects are and the frequency it happens.
19 votes -
Card "Tend to the Kiln" is bugged
Alchemy Card "Tend to the Kiln" is bugged. It didn't turn my instants into kindred -Elemental cards but only kindred and therefore not triggering the enchantment's second ability at cast.
Screenshots attached.
Probably lost me a game. Is there a chance for reimbursement of the premier draft entry?
Best regards.24 votes -
Clue token sacrifice crashe game
On my iPad, when I play Arena MTG. When and opponent sacrifice a clue token, my timer runs out. I can still use the text speech, and click on other stuff, but nothing happens that register that I have resolved my opponent sacrificing the clue token. I cannot play anymore and automatically loses
Version:
2026.57.0.4042.124103721 votes -
Mythic Rank Has Been Reset to Sparky Zero
Hello,
I'm on PC, WIn 11, and my Mythic Rank has been reset to Sparky Zero.
My daily quest and Daily wins are not being added to their respective counters.This also means I do not get XP for the Mastery Pass I paid for.
Hoping for a swift solution,
19 votes -
Game rewards not given
Rewards are not given for gameplay and seasonal progression is missing
20 votes -
Game crashes on Android before dies trigger
During a game, whenever a creature dying causes a trigger, the game freezes on Android and I can not keep playing. Issue is reproducible.
23 votes
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