MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6187 results found
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3 votes
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Lost draft due to arena crash
Experience connection issue
Observe that Arena never recoversPC - Epic Game StoreExperienced a momentary connection blip- Arena never recovered although other systems in use had internet connectionArena prompts user to reconnectIssue log attachedNone
4 votes -
Spark rank matches not counting and rewards not progressing
Winning spark ranked matches are not counting for my rank, i can't get the rewards nor play other modes because the game is not registering the progression. I already won over 6 games and not a single one counted.
46 votes -
Land issue
Just about a every new game i have played i have either drawn 2 land or gotten to many, it is becoming a big issue i also see this with streamers. I am no longer having any fun with this game and makes it feel rigged.
16 votes -
Mythweaver Poq doesn't conjure copy of Bala Ged Sanctuary
Mythweaver Poq's ability does not conjure a token copy of Bala Ged Sanctuary. Nothing in the wording of the "Conjure" keyword explainer text implies that shouldn't work. Whether it's a bug or a lack of rules text clarity, it was very frustrating regardless.
5 votes -
Boseiju, Who Endures doesn't see Wastes as Basic Lands
When Boseiju was played against me and I was asked if I wanted to select a land with a basic land type I was unable to do so because Boseiju didn't see Wastes as basic land.
19 votes -
Auto-shuffler not working properly
Starting a game, I mulliganed down to 5 cards, so had to put 2 cards ON THE BOTTOM OF MY LIBRARY. On my second turn, I drew one of those cards, Zurgo & Ojutai, of which I only had one in the deck. This is proof the shuffler is not working as the game is intended, and instead makes you draw cards based on an algorithm. Fix the shuffler.
35 votes -
mythic pack
I opened a mythic pack and got a rare wild card. i'm on windows 10.. i want my mythic
37 votes -
sideboard bug
Experiencing sideboard bug in iPhone version of the bug.
BO3 standard, during side boarding duress(Japanese art) can not be moved to the main deck. No matter how many times I tap it, it does not move to the main deck. The other cards work fine moving in and out of side board.10 votes -
Sparky Challenge
I am a new player and are therefore playing sparky challenge for the first time. I've beaten her a dozen or so times but for some reason I am stuck at 2/3 wins.
I'm enjoying the game but am getting tired of only being able to do the color & sparky challenges.
I've Uninstalled and reinstalled already with no luck14 votes -
Connection loss of opponent, then timer end remained hanging
Connection loss of opponent (timer rope), then timer end remained hanging.
After 30 - 60sec I force quit application (MAC OSX)
Reconnect and GAME LOSS results, match loss result.
Game was just started, but situation did look good ...13 votes -
no more alchemy
Separate those stupid broken *** Alchemy cards from the real ones, I don't need people perpetually raping me beyond comparison. Also, why the **** is there an ability that lets people conjure the same ******* spell over and over and over and over and over in a SINGLE ******* CARD FORMAT?
**** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY ****…
70 votes -
Forced draw
Played a match and was winning easily when suddenly the game paused, a sign came up and said the game forced a draw.
19 votes -
MTG Arena Shuffler doesn’t work is broken is not random
Fix the code maybe? Community has been mad for a long time.
20 votes -
Palantir of orthanc
Palantir of orthanc. Multiple times it has happened. Nothing on field to stop it from activation, and no rhyme or reason to how it happens that I have found. Some times, no counters, no scry, no options. Other times it will activate perfectly for one round and then stop. Even had a few times that it adds counter, but no scry or option. It's getting old.
7 votes -
Bad Shuffle fix
Every time the game shuffles a deck it begins with the deck in alphabetical order so that identically named cards are stacked together. Once the game shuffles using the algorithm you most likely bought, it then locates those similarly named cards closer together in the deck than they would be in the real world. You fix it by having it shuffle from the order they were played. My email is reggie668@gmail.com. Feel free to email me to elaborate further.
26 votes -
draft loss after victory
finished game with a victory in draft, immediately exited to find the victory did not register on the wins progression at the bottom of the screen, and I had instead been given my third loss.
14 votes -
no card rewards level 70 and above
Hello,
unfortunately i did not receive any card rewards level 70 and above. The friend i am playing with, has exactly the same issue on his account.Best regards,
Erik
18 votes -
Opponent timer ran out then game froze
Opponent timer ran out then game did not proceed. Showed his hourglass for a few minutes then I closed program and restarted. When I came back I had a loss. Please reimburse the gems, thanks.
12 votes -
Player Feedback / Player Speed
Too often, I find myself in battles where my opponent is a very slow player, either deliberately or just randomly. There should be a way to provide feedback on the player after the game based on player speed. After a decent amount of similar reports, these could be used to potentially assist in matchmaking. If is terribly annoying to watch the timer continuously run down in games, especially when you know they're looking around the board every single turn.
10 votes
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