MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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886 results found
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UI Glitch, unreadable tabs and sideboard
After playing 1-3 games of Bo3, the UI on the main page will glitch with the top of the screens with the tabs being unreadable. If viewing the sideboard, all sideboard cards will be white with # of cards also being unreadable
7 votes -
Not able to buy gems (Steam version)
When I try to buy gems through the Steam version of MTGA, the store page shows the options, but when I click on the price to buy them, nothing happens. I don't get an error message or anything. It's just that nothing happens. Is it possible that it may be because there are no paid DLC options in the Steam store?
6 votes -
The Game would not let me react in the last game I played causing me by default to lose the match
This log shows it was impossible to win the game
1 vote -
can't found match
i start finding a match. then it searchs for match for 40 seconds. then it says "Connection to server". then it launchs me to general menu
2 votes -
unable to login authentication failed
When I open Arena, it opens to a black screen that reads "Unable to Login. Authentication failed for kodama-llama: An exception occurred"
I have tried logging out and logging in and uninstalling and reinstalling to fix the issue, but neither works.
9 votes -
Friends list bug
My friends are always appearing offline, I cannot send requests and I cannot accept them
3 votes -
Limited Landscape Missing Card
Platform: PC (Windows 11)
to reproduce: draft a special-treatment Crystal Quarry in a EoE Alchemy Premier event. Put quarry in deck. View deck in landcape orientation.
expected result: a Crystal Quarry shows up in the visual layout on the bottom of the screen
Actual result: Crystal Quarry didn't appear; land count showed 17 lands but only 16 appear.Additionally, this bug failed to post the first several attempts.
1 vote -
iPad 6th gen with iPadOS 17.7.10 crashes frequently
It seems that there's a memory leak.
Long sessions, or long games, cause a crash.
Even browsing the store and swiping across many items.
As a software engineer, it seems that cards displayed are not managed and disposed when no longer on screen, and this potentially causes a memory leak.
While this crash may only be apparent on older or low memory devices, I do believe the fix would boost the interface of all platforms.1 vote -
Cannot login or update date of birth
I entered my date of birth in my Wizards account weeks ago. Today I am unable to login to Arena. When I try to report the bug, I get a message that I need to update my DOB on my account I get an error.
1 vote -
play button
The right half of the play/done/pass button is non-responsive on my windows client. I'm not sure if this is a wider bug, but I figured I'd report it. Thanks.
1 vote -
play button
On the Windows client, the play/done/pass button is only able to be clicked on the left side. The right half of the button is non-responsive. Thanks.
1 vote -
Massive Lag after clicking any ui button home screen
Apple M1 chip, Epic Games. Any button I press on the home screen causes massive lag. The next screen does load eventually, but after that the game is nearly frozen. Happened just after latest update. I tried reinstalling the game and no fix. Home screen loads fine though.
1 vote -
Stack Updates burn timeouts and don't allow blocks
Setup: Walking Throne (Rabbit), 3 x Hinterlands Sanctifiers, 1 x Ajani Pridemate, 4 x Hare Apparent on board.
As you play each additional Hare Apparent, the stack becomes so large that the enemy player burns timeouts just getting through the stack. They can't use "Resolve All" because each heal from the sanctifier changes the stack by triggering Ajani Pridemate, which forces them to click again. Even holding down the space bar has enough latency between request and response that the enemy player is forced to burn a time out. Eventually, they run out of timeouts and their inputs get skipped…
1 vote -
Code not working
Après l’achat de 2 decks préconstruits, j’ai rentré les codes sur l’application mais ça ne fonctionne pas. Que dois-je faire ?
1 vote -
Problème de souris sur MagicArena
le pointeur de la souris tremble en continu sur l'affichage du jeu et les clics de la souris ne sont plus perçus, particulièrement en cours de partie.
Je n'ai ça sur aucun autre jeu steam ou en dehors de steam, donc j'écarte clairement un problème de ma souris, qui était ma première idée et vérification.1 vote -
Quest diarios
Termine una partida, me sale que complete la “QUEST” diaria y me dan 600 monedas, al checar la interfase, solo tengo 330 monedas.
No recuerdo cuantas tenia antes, si las 330 o menos, pero ya que hice el QUEST de 600 monedas, minimo deberia tener las 600.
Imagino que mas bien no se cargaron mis monedas.1 vote -
Arena launched without update, crashed middraft
Playing on iOS, Arena launched without updating, allowed me to play several games, and then crashed mid-draft. Allowed an update after restart, which appears to have fixed the issue.
1 vote -
Final Fantasy Avatars Does not display correctly
I've bought the Final Fantasy (FF) Mastery Pass and got the Cloud Avatar. But when I select him on Profile, the previsualization does not show him. As an example, I'm sharing screenshots of my current Avatar Archangel Elspeth where she displays correctly, and what happens when I select Cloud where the Avatar doesn't show.
When I queue for a match and the Vs. screen shows up, the client also fails to show any FF Avatars, showing nothing above the name of either player who has a FF Avatar, but when we are on the game itself and the board is…2 votes -
Drag and drop blocked
The text box advising you will have to discard, the revealed cards, and the cards in the stack or activated/triggered abilities on the stack block the drag and drop function. Please update the ui to allow drag and drop to be dropped on those areas please.
2 votes -
BUG: can't reconnect to a game without closin Arena
During several games (3 today), I was ejected from the ongoing game with the message "server connection lost". The issue is: I couldn't reconnect to the game in progress. The only way was to close Arena completely, restart it, and then I rejoined the ongoing game. Log added.
10 votes
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