MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6199 results found
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Enter the Infinite
When casting Enter the Infinite on the mobile version or whenever you have a lot of cards in them its almost impossible to see all of them and there is no way to scroll left and right to see the cards that are off screen. This is very annoying if you are trying to cast a Thassa's Oracle or Jace Wielder of Mysteries to win the game but they are off screen so you cant reach them to cast them and end up losing because you only have access to the middle your hand. This basically punishes you for trying…
2 votes -
The game crashes in the starting screen on pc
I have arena on both android and pc. It is a week that i cannot play on pc because when i start the game on the initial loading screen the game crashes and auto close itself i tried deleting and reinstalling it but the peoblem persists. Meanwhile on android it works fine so i think it s only a pc problem.
2 votes -
Problems With Omniscience Draft
The Omniscience Emblem doesn't let players cast any X cost spells, and it also said I got 3 losses right after I literally just won. I want my gold back. Also, DID YOU FIX BRISELA YET???
3 votes -
draw queue music bug
Whenever the match-making queue expires and both players get a "Draw" match, the background music becomes a blend of prior music and the current playmat's music.
This has not been fixed in at least a year. C'mon folks.
5 votes -
shuffler
The shuffler is horrible. I have played paper for 25+ years and never had the issues I get with Arena. I have a deck with 12 pseudo dual lands and 4 of each of 2 different basic lands. I often draw 2 of the same basic land followed by a mulligan giving me 2 of the other basic land. no other lands on either account. Sometimes I will draw 3 of the same basic lands with no others. Similar things happen with spells. I will have 2 of a specific spell in the deck and draw both. After a mulligan,…
6 votes -
Ranking up/down not working on constructed ranked
Standard Ranked not working, got an update yesterday but today it still doesn't work. Draft ranked is working fine but every constructed format ranking isnt working at all! doesn't go up after a win doesn't go down after a loss.
2 votes -
150+ triggers Opponent Takes 5+ minutes to resolve and turn timer doesn't appear
Opponent playing a deck that involves using Raise the Past to achieve over 150+ ETB triggers, most of which they must manually resolve, resulting in a 5+ minute turn in which the timer never appears. In a real event, this player would be DQ'd for purposefully slow play. Please do something about this deck.
1 vote -
Game crashes when starting a match randomly
Since the most recent update, when I try to enter a match, it will randomly crash once an opponent is found on the loading screen and when I completely close the app, if I’m still in the same match the crash happened on, it will crash continually until the match has timed out. I’m usually watching a video in the background and it messes with the audio creating a buzzing noise when it crashes and closes the app.
I am on iOS 18 for iPad and iphone and this happens frequently though not in all matches.4 votes -
Ward 2/game kicked
I notice I'm not the only one to have the ward issue. Thing is I was in a match in which gems were on the line. I lost because even after paying the ward cost he stayed protected. I have also lost several games alchemy event games in which I pay gems because I was booted from the sever. I spent a lot of money to enjoy the game and want to know if I will be refunded my lost gems
4 votes -
Phyrexian unlife bug
I was playing against an opponent on Magic the gathering arena who played phyrexian unlife. They did not receive any poison counters after taking damage after reaching 0 life.
10 votes -
2 votes
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My arena rope was burning while waiting for my opponent's stack of triggers to resolve
I was waiting for a stack of triggers my opponent controlled to finish resolving and my rope was burning which caused me to lose mana I was tapping to cast my spell through no fault of my own as I could not make my opponent's triggers resolve faster
7 votes -
Game didn't load
I was playing standard BO3, couldn't sideboard between games, then my third game didn't load.
4 votes -
network
Getting "Network Error: unable to Join Event. Please try again later."
Tried switching decks, closing MTGA multiple times, restarting my computer, and logging out and back in. Nothing is working
7 votes -
Once again, shuffler is awful
Once again, shuffler is awful. Played 2 games. Had 8 lands in 10 cards. And 9 lands in 13 cards. I think I'm done playing this game.
8 votes -
Specific set casual play
Specific Set Casual Play
Idea Description:
MTG Arena should introduce a set-based casual matchmaking mode to allow players to test decks built primarily from a single set, such as Aetherdrift, without facing fully optimized meta decks.Problem:
The current matchmaking system in Play Mode still uses hidden MMR, causing high-volume players to face competitive opponents even when testing fun or experimental decks.
Players often feel forced to intentionally lose matches to lower MMR for a more balanced casual experience, which is not fun or engaging.
Solution:
Implement a matchmaking filter where players can only queue if their deck contains at…2 votes -
damage was incorrectly assigned
During a premier draft I had a High Fae Trickster on the battlefield and had 7 Life. My opponent had a 9/12 trampler. I flashed in a 5/5 creature and blocked. Should have resulted in me taking 4 damage, but instead I took 8 damage and lost the game. This has to be a bug, right?
3 votes -
people conceding and not allowing for people to reach certain achievements
people conceding during certain achievements is going to be a pain. for instance milling your op for a win. how many games in arena do you actually have your head explode from a mil deck due to drawing an empty deck instead of conceding. I think there should be an option for players to finish the turn op concedes on, or be able to play until it is their turn. maybe there is a better answer but something should be done or certain tasks will be a headache. also it would be nice for some better rewards for these achievements.…
1 vote -
Action cannot be completed due to unpayable mana cost bug
"Action cannot be completed due to unpayable mana cost" message appeared, but i had the mana available. Happened trying to embalm Camera Launcher using Cursecloth Wrappings. Unfortunate bug, cost me the game and the draft.
2 votes -
Draw by cheating
At a scene where victory would be assured, the game is forcibly treated as a draw.
No logs can be taken, so cheating is suspected.
The player's name is linkanred.1 vote
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