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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6179 results found

  1. Game animation lock

    After any card that has an animation the game would freeze on that animation. Which would make it unplayable.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. メインフェイズに行動できない

    土地を2T目に置いて以降、呪文を唱えたり土地を置いたり何も行動をすることができなくなったため投了することになった。これは明らかにバグです。

    2 votes

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  3. Eaten Alive card not working.

    I have seen a few times the card Eaten alive not working at all, the card doesn't exile creature objetive after sacrificing a creature.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. 1 vote

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  5. Games Do Not Connect on Mobile App

    Since the final fantasy update I have not been able to connect to games. I am able to enter matchmaking and it seems to find an opponent, but it just hangs on “waiting for opponent” and never brings me to the actual game.

    1 vote

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  6. Unable to cast spells due to bugs/lag

    Unable to cast spells. After I clicked on the spell, it is still my initiativ and then the turn just ends all of a sudden. My spell still seem to be on the stack but my opponent is taking his turn. On my turn I am able to click on a new card in hand; the spell "goes on the stack" (same as before). I now have two unresolved spells on the stack. I close the game and try to open it again, but now it cannot open. Connection is stable on my pc and other devices.

    1 vote

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  7. Cant use full sideboard

    During sideboarding, I can only see and use the first 7 cards in my sideboard despite having 15. The deck is saved as traditional timeless. Remaking the deck from scratch might fix the issue, but copying does not.

    1 vote

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  8. Bug with Ashaya, Soul of the Wild

    Ashaya, Soul of the Wild lost all abilities due to Azure Beastbinder, but the other creatures were still Forests.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. opponents creating loops timing out

    Players shouldn't be able to weaponize effect loops and their resolution to beat their opponent by timing them out of the game thus forcing a forfeit.
    If a player generates a recursive loop that THEY cannot interrupt, then it should count against THEIR timer to resolve it and not the player who didn't initiate the infinite loop.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Dedicated Dollmaker bug

    While playing ranked in high mythic I used Dedicated Dollmaker's ability to make all tokens I control indestructible but my token creature died from combat damage anyways, which costed me the game.

    2 votes

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  11. 2 votes

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  12. Missing ALL card text and ALL numbers

    I’m using iOS and since the last update I’m unable to see any text like card names nor am I able to see anything that has to do with numbers anywhere in the game.

    2 votes

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  13. Mulligan Bug in Bo3 Arena Standard Play-in Event

    In the current play-in event, I took one mulligan in the second game against my opponent but had to put back two cards on that mulligan as if I had taken two mulligans. I took one additional mull after that and the number was correct (3).

    1 vote

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  14. Able to create landfall without playing land

    Perhaps I am missing something, and someone can explain to me how this happened. The other player cloned my enchantment which has a landfall trigger, and then was able to trigger a landfall for each of their lands that were already on the table. I checked the exile and the discard, and they didn't have any fetch lands that I could see

    1 vote

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  15. Enduring Vitality Trigger vs Abyssal Harvester

    I killed an Enduring Vitality and was not given the opportunity to exile it with Abyssal Harvester when the Enduring Vitality died. This "When Enduring Viality dies" effect acted like a replacement effect rather than a trigger.

    1 vote

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  16. Smothering tithe crashing the game

    On android, Playing against sparky, whenever I attempt to play a smothering tithe it closes the game

    1 vote

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  17. Manipulated game play

    I'm not sure if this company is looking for a lawsuit or if it's just blind (or manipulated or incompetent) code writing. I have been keeping a tally of the number of lands I scry/surveil/loot (whether it be {1 or 2 scry(s), surveil(s) or loot(s)} per game and it seems to be far from what would be deemed probable, statistically speaking. I am running a 22 land deck yet I seem to find lands about 83% of the time I SCRY, SURVEIL OR LOOT, WTF!!!! I expect fair game play as the top 250 players are invited to a qualifier.…

    1 vote

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  18. Same deck issues

    So today I experienced a bug. I had to go against 9 all blue decks IN A ROW. I call shenanigans. What is going on with that??

    1 vote

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  19. Great Arashin City not showing cards targeted on stack

    When activating Great Arashin city in response to a card being targeted by an opponents effect, in my case it was Ghost Vaccuum, it doesn't show which copy is being targetted. I fthere are 2 two copies of the same card and one of them is targeted you have to guess whish one to remove.

    1 vote

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  20. Toxrill, the Corrosive applying two ***** counters per end step

    During a Brawl match I was playing, the opponent had Toxrill, the Corrosive in play. During their end step, all of my creatures were given two ***** counters instead of one. Nothing on their boardstate or mine doubled counters of any kind or doubled triggers. Everything on board was vanilla. This should not be happening and I lost the game because of the extra ***** counters.

    This was discovered on PC through Steam.

    1 vote

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