MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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819 results found
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Card sleeve
Bug: I purchased the pre-release items for Avatar, including the Appa sleeve. I didn't select set as default when it popped up in the "acquired items" when I logged in. I went back later to select it and it shows locked and when I click on it, the corner button sets to "store". When I click on that it takes me to the store but it's not available for purchase in the store (probably because I already own it). I tried logging in and out again, but that did not resolve the problem. Is there some way to resolved this…
2 votes -
Please Raise the 100 Deck Limit!
Please Raise the 100 Deck Limit!
Unprecedented amount of set releases so close together, with no end in sight.
Tons of formats playable in Arena.
Not enough room to build and experiment with new or variants of your decks across formats.
Especially Brawl, which is Commander's single-player cousin and the deck brewer's dream.
Please Raise the 100 Deck Limit!
3 votes -
Direct challanges providing rewards
I have recieved rewards from a direct challange and, according to my research, thats not supposed to happen.
1 vote -
card from a booster not appearing
Hello,
I opened a booster this morning and it contained a black creature card named “Fiend Artisan.”
However, when I go to my decks to add it, I don’t see it listed.Could you please let me know why this is happening? Thank you in advance for your help.
Best regards,
1 vote -
Vault with 121% progress can't be opened.
Vault says it's at 121.2% progress. When I click on it it says "waiting for server" then loads back to the main page with no changes. Vault progress remains at the same level.
2 votes -
Sorin of House Markov Color Identity is Wrong in Brawl
The Creature named "Sorin of House Markov" is a creature front, planeswalker flip. The issue is that the color identity is not working proper, it is white, black even though its mono black. The reminder text of Extort on the card is classifing it as a 2 color card and im unable to put it in my mono black decks. I wish this commander was white and black because of this but i think this is a bug. If you guys changed the rules and its now allowed, im going to instantly build this deck in paper but im going…
0 votes -
duplicate
Duplicate protection for alchemy cards not working.
I recently opened a lot of alchemy edge of eternities alchemy packs. I do not yet own all alchemy rares of that set. Still I get rares that are not from this alchemy set. They are not even part of the edge of eterneties set, but of the bloomburrow alchemy set. That shouldnt be the case as far as I know.
3 votes -
Fleem
I played in the omen path draft, but was not sent the fleem rewards.
2 votes -
Ulamog, The Infinite Gyre - parallax artwork broken.
I used to own the parallax version of Ulamog, The Infinite Gyre but since recently it is somehow bugged displaying the non-parallax version. The same applies to Emrakul, The Aeons Torn. I know that the bar for alternate card artwork is low, parallax planes walkers producing non-parallax tokens to give an example.
Nevertheless, lots of players have paid a good amount of either gold or gems for this bundle. The least we players expect is for Wizards of the Coast to hold up to some degree of quality in the game.
2 votes -
deck is complete but saying it needs to be crafted
my Marrow Gnawer deck is complete and had no issues before the update but after the update and i crafted the Special Guests of Rat Colony and applied it, the deck keeps saying I need to craft the deck but when I hit the craft ll option, nothing changes and I own all four copies from Dominaria
6 votes -
アリーナ・アンソロジー２を購入したのに、カードが正しく入手されていない
アリーナ・アンソロジー２を購入したのに、コモン６種、アンコモンと神話レアが各１種の８種のカードしか購入されておらず、支払った価格に見合っていない。
早急に修正して欲しい！
この状態では、アリーナ・アンソロジー１の購入を躊躇わざる得ない。
添付ファイルのように、アンソロジー２は既に購入済みだが、入手できていないカードが多数存在する。3 votes -
Rofellos not showing up in search
Hi! The internet suggest that Rofellos is included in the anthologies that released today, but I can’t find him in the card search engine in timeless even with no filters on. Is there something else required to gain the ability to craft him?
Thanks,
Kyle3 votes -
Mastery Pass Reward Bug (Not receiving notifications of items received after Level 60).
I couldn't confirm until just now when I ranked up, but it seems for the past two mastery pass seasons I have NOT been receiving my uncommon card rewards past rank 60. I suspected it first during the Edge of Eternities set but wasn't actively paying enough attention. Just NOW I ranked up from 61 to 62 and did NOT receive a card reward. Given the consistency of this bug, I believe I should have been awarded a good 10-12 cards from the Edge of Eternities pass that I just never received.
I do know that I haven't been notified…
2 votes -
Wild cards refund after banning
On November 11 there were a lot of bannings. There 3 bannings in Brawl, and I did not receive my mythic for those cards being banned. Those cards are also not legal on anything other than Timeless. I thought that when cards are banned, you would get a 1 time refund?
2 votes -
"Jahrtausendkalender" verschwunden?
Hi,
the card "Der Jahrtausendkalender" ("the-thousand-year-calendar"?, legendary artifact) seems to be gone in my decks!?
I wanted to try it just now and was shocked that it is not shown anymore in my collections.
What happened?
Greetings,
Laconda1 vote -
"Naktamun in neuem Glanz (Y25) 2" bugged
Good morning,
Bug report:
The card
“Naktamun in New Splendor (Y25) 2” (?)
(german: "Naktamun in neuem Glanz (Y25) 2")
appears to be bugged...Level 2:
The search for the card in the library cannot be initiated.
Ideally, a button should appear here that allows activation.
But the procedure described in the pop-up also does not work:
No card can be drawn from the library to the hand. Neither directly from the deck nor by double-clicking on the library. The latter only shows the backs of the cards and does not allow selection.Level 1:
It would be helpful to…1 vote -
Owned Full Art Basic Land not showing
I purchased the Full Art Basic Lands 1 bundle for the current Final Fantasy set, however it is not showing up in my collections and cannot set it to my favourites. I considered just repurchasing it, but since I bout it already it's no longer in the store.
6 votes -
Wildcard Redemption Bug
I’ll start by saying this exact thing happened to someone else, I’ve liked a description of what happened to them
I redeemed some wildcards for a brawl deck. For some reason in took the amount of cards the deck would have originally took, rather than the few I still wanted. If you read the Reddit post you’ll see what happened. The screen looked funny before I crafted, so I took a screenshot. I only care about the rares and mythics. I have a before picture showing how many wildcards it took, and an after, showing the edits I made.
…
2 votes -
Mana Mind Bomb
"Mana Mind Bomb" new card idea. Artifact or enchantment. 1 mana to cast. On each players turn, add one counter on the bomb. Pay 1 mana for each counter, or it goes boom. tap ability to give it to another player... they pay the mana, or it goes boom. they can pay and add counters.. then give it back even bigger. You can pay or it goes boom.
1 vote -
BUG: Unbeatable loop due to 2 card combo being played.
I just played someone who had an unbeatable loop with 2 cards, which rendered the whole game unplayable. I was winning significantly, but a 2 card combo just kept looping through over and over until I had then lost and he had won. This seems like it shouldn't be possible - it's definitely a game breaking loop.
The 2 card combo is:
Starscape Cleric
Bloodthirsty Conqueror.I can only imagine there are more combos which would do the same thing, but essentially it loops through:
- Any creature attacking the player
- Bloodthirsty Conqueror causing the opponent to gain that much life
- …
2 votes
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