MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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819 results found
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New cards not showing up in deck editor/collection
Hello,
I have packed the following cards from the Final Fantasy: Clash Across Time (FCA) set in MTG Arena:
Zidane Tribal
The Shadow Lord
However, both cards currently appear greyed out and unusable in deckbuilding, despite being legitimately owned.This is causing confusion and preventing me from using these cards in decks.
Could you please investigate and fix this issue? I would also appreciate any compensation if applicable, as this bug affects my gameplay experience.
Thank you for your help,
Ivan2 votes -
deck builder does not open (get endless loading screen instead)
Steam - PC
Steps:
Open deckbuilder (either via Collection tab and clicking any deck, or in limited try to build the limited deck, or view card pool in cube draft)
Get loading animation with message "Waiting for the Server..."
Should open the deck builder screen and let me edit deck.1 vote -
Can't get 6packs gained at pre-release
I joined pre-release of Spiderman last week and I was able to get 6packs of Through the Omen Path at MTG arena.
I started MTG arena today and got mail that says, 'you gain 6 packs for joining pre-release'.
But I can't find any packs at my account.1 vote -
Stormfront Pegasus still not playable in Pioneer
Stormfront Pegasus, which was added in AA4, is not able to be put in Pioneer decks on Arena, even though it is legal in Pioneer, by virtue of being in the 2017 Welcome Decks.
1 vote -
When I open pacs it keeps identifying Snakeskin Vail as a new card. I already have 4 copies in my collection.
When I open Dragonstorm packs it keeps identifying Snakeskin Vail as a new card even though I have 4 in my collection.
1 vote -
Staff of the Storyteller bug
Staff of the Storyteller shows up in the Collection area, but not in the deck-building area.
1 vote -
Why is this so bad??
I've just logged in after being gone for a year and everything is almost unplayable. Wtf happened. I had to open some boosters and they opened the whole pack at one time so I couldn't read each card. This is a much worse situation than reading them one at a time where I can actually read them, and ruins the anticipation of opening packs. Take a hint from the Pokemon TCG app. Then I went to do a draft and there was no way to add lands to my deck?? Useless and terrible. Then when playing a game in the…
1 vote -
How is this so bad
I've just logged in after being gone for a year and everything is almost unplayable. Wtf happened. I had to open some boosters and they opened the whole pack at one time so I couldn't read each card. This is a much worse situation than reading them one at a time where I can actually read them, and ruins the anticipation of opening packs. Take a hint from the Pokemon TCG app. Then I went to do a draft and there was no way to add lands to my deck?? Useless and terrible. Then when playing a game in the…
1 vote -
master pass mythic card rewards
Hi,
I purchased a mastery pass this month completing all 60 levels but received none of the mythic card rewards. It show a tick to say its been completed but no cards were given.
1 vote -
Sleeve
Some time back I purchased the "golgari card sleeve". It was working fine until one of the recent game updates. Now after selecting it for any of my decks it's not applied and it's replaced by the default one instead.
2 votes -
Open pack and a card is missing
I opened a pack and pulled Blessing of the Oracle went to my deck and the card is missing
1 vote -
Mastery pass mythic reward
Mastery Pass reward from level 47 of the final fantasy mastery pass not recieved! I also cannot capture log from Android mobile which is what im currently playing on. But two mythic rewards were not given. I'd expect them to be given since I paid for them.
1 vote -
flickerw
flickerwisp bug i cant put this card in any deck
1 vote -
2025.49.50.9127.1160287 version, I was playing last night and received my final fantasy masterpass items up to level 46 (two duskmorn packs)
2025.49.50.9127.1160287 version, I was playing last night and received my final fantasy masterpass items up to level 46 (two duskmorn packs) but now it says I'm almost level 50 but didn't get any of the stuff inbetween. at least I'm missing 4 final fantasy mythics, 2 orbs, and a card style. I've restarted multiple times, waited most of a day but still nada.
2 votes -
Sideboarding ********* again
Sideboard doesn't work beyond 7 and I paid real money to you guys.
Little bit disappointing that you can't get your basic **** together yet you gladly take the payment.
2 votes -
All foundations packs I open give gems in the rare AND mythic slot.
All foundations packs (I have not tried others) I open give gems in the rare AND mythic slot, I am nowhere near full collection, at least 20 times straight this has occurred. This does not even come close to the value we are spending, hopefully when you fix this very obvious bug you will compensate everyone. NO WAY this is normal.
3 votes -
Divide sets into categories on Advanced Filters screen
Currently all sets are put under "All Sets" on the advanced filters screen in the collection. Sets should be divided into distinct categories. "Standard sets", "Pioneer sets", "Eternal sets", "Bonus sets", etc. You should be able to click a single button to select all sets from a specific category.
1 vote -
Add a "Maybeboard" for decks
When building decks I often have a core list of cards for the deck shell and then a pool are cards that make up the rest of the deck. As I play games and refine the deck, I move cards in and out until the deck settles into a good place in the meta.
It would be nice to have, in addition to the Sideboard, a "Maybeboard" or similar so I don't have to keep track of the other cards manually. There are other deck builders that allow for this and it's quite helpful and time saving.1 vote -
sideboard
If i have more then 7 cards in my sideboard I can't save my deck-list due to the client registering that I have more then 7 cards in sideboard. I get a message saying " you can't have more then 15 cards in sideboard "
2 votes -
Too many copies in brawl.....
When building a mono black brawl deck, I attempted to add 12 shadowbourne apostles, when trying to save I get the error of too many copies of card in deck. Double checked and there was no other copies of anything else, removing the apostles fixed the problem
2 votes
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