MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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340 results found
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For 3 Weeks Sparky tell me i am on the way to be a great Planeswalker
Please Fix this bug its annoying
3 votes -
Game not starting
Since the last update, I just can't start the game anymore. It gets stuck at the retreiving manifest step, telling me there was an error updating data. Even tried reinstalling.
2 votes -
I have a tutorial message that keeps showing up every time I go to the main page
I have a tutorial message that keeps showing up every time I go to the main page, The message is "what an adventure, etc...."
3 votes -
Achievements should be retroactive
Just came back after a 1yr break. Before that break I played religiously non-stop since the app was released.
wahoo... achievements for all my hard work & dedication to the craft... yay... 🙄 except that its not retroactive. This feels like more of a slap to the face than a reward for loyalty & effort.
Its not like its too complicated for the devs to figure it out. I played ESO on the pc for years then dropped the game for several more years, but when I installed ESO to my Xbox & signed into my old account, I got…
2 votes -
Fairy
Every time I come back to the menu from a match or just opening the app, the tutorial fairy will do the “What an adventure! You’re on your way to becoming a great plainswalker. You’ve got a quest. If you complete it, you’ll get a reward. Go here when you’re ready to play again”. It’s been like 3 months of this and I keep hoping to see it patched with every passing update. I am on mobile iOS
3 votes -
jump in event stuck
I am unable to play theJump In event again. When trying to play again, it only shows "home" after going to jump in..
I cannot start a new game, I cannot resign.2 votes -
New with LE wallpaper lag
With the release of Lorwyn there is a new wallpaper that is causing tremendous latency issues. The wallpaper looks like a horizontal stone path through the middle. The right side is blue and green. The left side is orange and green. The side shading moves with changes to life totals. It's causing so much lag that it is nearly unplayable. This wallpaper shows up mostly during LE limited events. I don't have any lag issues with any of the other random wallpapers, nor have I ever experienced ANY kind of lag in the past on Arena. Until this is fixed…
3 votes -
Avatar issues
Toph profile avatar does not show up in game.
3 votes -
cannot cast null elemental blast
Cannot play null elemental blast despite having no-color mana available and causing me to lose my match and be kicked out of the Historic Metagame Challenge - losing the participation fee too.
1 vote -
rituel aventure
NIAHO, HI... Je souhaite déclarer la perte de mes creatures surtout dragon apparemment lors de cette partie récente soit à peine 15 mn où je joue l'aventure et ensuite ma carte dispaît et ne m'est plus permise d'être jouer.
AINSI CELA POURSUIT VERS UNE PERTE DU MATCH ALORS QUE NE DEVRAIS ... CELA POURRAIT IL ETRE RESOLU SVP....
EN VOUS EN REMERCIE PAR AVANCE TOUTE L'EQUIPE!1 vote -
Evident Error in Advertised Packs for Mastery Pass Level Boost
When browsing the mastery pass for Lorwyn Eclipsed I noticed the absolutely astronomical pack offerings for skipping 10+ levels. At skipping 10 levels for 2,500 gems, from 5 to 15, it was offering 600 Edge of Eternities packs. Skipping higher levels offered THOUSANDS of packs. I tested the pack offering, skipping the 10 levels, to test this error and received a nominal amount of advertised packs. Please see attached image representing the UI bug.
1.Steps to reproduce are as listed above. But again, go to mastery pass, engage in the level boost, skip to at least 10 levels and you'll…
3 votes -
The User Interface is degrading with each update!
It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.
First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.
Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...
Then a little while later, I found that I now also cannot…
3 votes -
Cannot Change Deck Details on Decks, Unable to Use Foundations Decks I Just Bought
Bought the new Brawl decks and am unable to use them. They come in as "Standard Brawl" not "Brawl" and are illegal with more than 60 cards. When going to change the deck type the menu is unclickable as it shows behind the UI. I cannot, in fact, change any of my decks types.
3 votes -
Full Screen Resolution broke for years...
Please fix this. I hit alt enter once about a year ago now and I dread that mistake daily. I have uninstall and reinstalled multiple times. I researched on other fixes and went digging in files to change and delete things, but nothing works!
I will pay money for this fix.
2 votes -
Bug
Since last tuesday I can’t use MTGArzena in my mobile (Android)
The last update have failed twice. After success the software worked but il can’t change pages or launch a match or évent.
It stays freeze on loading the page i clicked on.
I have a power cube deck but canette play it
I missed last events
I miss my goals
It becomes really annoying
What can i do to fix it ?
Thanks3 votes -
2 votes
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"Show Phases" Option Not Working
After I switch accounts by logging out from the MTGA client and signing into a different one I am unable to see phases as the options disables itself. When I go to click on the option to show phases, it disables itself once I click out of the menu.
3 votes -
black screen pc and mobile
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
3 votes -
Android display issue. - reconnect
The screen is full of polygons, this is the second time this happens to me. I don't know about last time, but this time I'm sure it was following a reconnection following Network problems.
2 votes -
Feedback button.
Please, there's still a lot of friction when submitting program improvements and bug reports. Add a button to the program itself, always visible in all sections where a form opens for submitting feedback. With AI, it's now much easier to categorize all received messages and prioritize them.
2 votes
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