MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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852 results found
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Fleem Cosmetics
I bought Mastery Pass and more than 10 packs for OM1 but didn't receive Fleem cosmetics. I only have the screenshot of one of these 10packs I opened in September. I received 20 gem from the pack in which I don't have a full Rare set (I still don't have). Please also check this.
16 votes -
Sparky homepage
After today's update every time I return to the homepage on Windows, Sparky appears and starts talking "Congratulations on completing spark rank..." I have tried listening to the whole speech and following sparky to the codex etc, restarting the game, as well as uninstalling.
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STFU-SPARKY.PNG 84 KB -
Log20240121_102203.log 34112 KB -
Log20240121_102203.log 34112 KB -
Log20240119_171853.log 314 KB -
Screenshot 2024-01-19 172103.png 2180 KB -
Sin título.png 3799 KB -
Log20240119_174448.log 13117 KB -
rank.png 765 KB -
Log20240118_192625.log 11988 KB -
Screenshot 2024-01-18 172919arena sparky bugged.png 3459 KB -
Log20240118_070158.log 19 KB -
Magic The Gathering Arena Screenshot 2024.01.18 - 06.45.18.66.png 3622 KB -
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Log20240117_000936.log 51 KB -
and then.png 2307 KB -
fisrt.png 2302 KB -
UTC_Log - 01-17-2024 02.49.57.log 2061 KB -
Log20240116_172708.log 117 KB -
Log20240116_182650.log 3 KB -
16-01-2024_Sparky_bug.png 3923 KB -
Log20240116_125018.log 97 KB -
Log20240116_125158.log 400 KB -
Screenshot 2023-12-20 151225.png 1667 KB -
Log20231210_105908.log 1017 KB -
Screenshot 2023-12-09 171008.png 73 KB -
Screenshot 2023-12-09 171239.png 99 KB -
Screenshot 2023-12-09 171133.png 191 KB -
MTGA_2023_02_14_09_29_09_843.jpg 505 KB -
MTGA_2023_02_14_09_20_46_087.jpg 547 KB -
MTGA_2023_02_14_09_28_56_023.jpg 455 KB -
MTGA_2023_02_14_09_20_36_323.jpg 374 KB
659 votes -
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21 votes
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Toph Profile Picture not showing up
I’m using the mobile platform. When I equipped the Toph profile picture for my decks, when looking at my player icon in game, it should show the Toph icon for the player in game, but it shows the Vivian profile picture, even though it shows the Toph profile picture on the deck selection and game intro icons. I tried repairing the game files but that didn’t fix it.
10 votes -
Tutorial fairy won’t go away
The tutorial fairy won’t go away after every time I get back to the main menu. I’m well past the tutorial. It doesn’t interfere with game play but it is quite annoying.
Please fix6 votes -
Back button in Deck Info screen (premier draft) is non-functional
When in the Deck Info screen within premier draft deck building , there’s a glitch where the back button does not go back to the Deck Builder screen. I’m on iPhone iOS 18.6.2. This happens consistently to me since the Avatar release. The only way to get out of the Deck Info screens is to exit the draft and restart the “Build Deck”.
8 votes -
MTG Arena switches to windowed mode constantly for ultrawide aspect ratios
As of 2024.40.30.6688.1090994, everytime my client enters or exits a match the game switches from fullscreen mode to windowed mode. The issue only happens when I'm using an ultrawide resolution (3440 x 1440).
The cause of the bug has actually been found by nexus mod user skebbZ, attached is his explanation. (His mod actually fixes this issue)
126 votes -
Hand cards not displaying correctly (iOS)
Just updated to the latest version today on iOS. Now my hand of cards is not displaying correctly. The graphics of my user avatar are cutting into my life total. See attached images.
16 votes -
Sparky shows up after update even for players who have the tutorial complete
Sparky shows up after update even for players who have the tutorial complete
Its not fixable by uninstall install and it's not the equipment I use. I use a android 15 mobile phone and this occurs to me in mobile I haven't check in pc but from what I see here other players same issue with pc. Fix when you can please arena IT team. It seems to be on your side.7 votes -
main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
8 votes -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please5 votes -
6 votes
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Sparky won't shut the **** up
Ever sunce the latest update sparky will not shut the **** up in the main menu ever single ******* time the main menu appears. It's been like this for over a month now. Fix your ****.
5 votes -
Did not receive Fleem cosmetics after mastery pass purchase.
I did not receive the Fleem cosmetics after mastery pass purchase prior to October 30 th date.
10 votes -
This page
This bug reporting page is awful, not intuitive at all and it crashes. I tried reporting a bug and lost everything I wrote. Just awful.
5 votes -
connexion
Impossible de se connecter.
Aucune nouvelle dans Arena Status.
Vraiment la pire expérience de jeux en 2025, je savais pas que c'était possible de puer autant la merde.
J'ai attendu exprès la release avant d'acheter et j'ai bien fait. Vous n'aurez pas un euro supplémentaire de ma part tant que vous continuiez à en avoir rien à foutre de votre communauté.8 votes -
Unexpected error : update required
Unable to log in and attached the screen shot
9 votes -
iPad: draft confirm pick button behind other ui elements
On iPad, in a draft I saw some broken UI elements:
Confirm pick was only shown if sideboard is open until a card was behind it
Confirm pick had card text in front of it when a card should have been behind. Button also had margins cut off
Player view (see who was at table) not working at all
Unable to scroll when deck view was on right instead of bottomRestarting client did not help. First seen after update today. Version: 2025.53.0.3450.1203862
4 votes -
emote is missing from my profile
Emote is a white squre in my profile as well as in the game. This should be the emote of the gold visor/halo being raised above the eyes. Instead it is a big white square.
4 votes -
event not appearing
I was playing in a premier draft eventn when the queue suddently stopped finding matches. The event also disappeared all of a sudden.
5 votes
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