MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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852 results found
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Sparky since last but one Update
Since the last but one update Sparky has been appearing on the home screen every time it opens. This has not been the first time you've had problems with the pesky sprite.
Accepted she is useful as the tutorial guide for new players, despite the annoying voice, but once play is well beyond the tutorial stage she is completely superfluous for all intents and purposes. Therefore, could you allow all players a functioning button to disable/enable the little pest as and when they see fit?
2 votes -
glitch
Every time i play a new game, tutorial coma back and speak
2 votes -
collector achievement
Collected 4 copies of Throne of Eldraine, but collector achievement not granted.
6 votes -
Shelldock isle doesn't work
Shelldock wont let me play the card under it when they have less than 20 cards in library
3 votes -
full screen
- Give us the steps to reproduce the bug
Scenario 1. When joining games
Step 1. Settings > Graphics > Full Screen
Step 2. Click play to wait for a game
Result. Game gets out of Full ScreenScenario 2. When leaving games
Step 1 (in game). Settings > Graphics > Full Screen
Step 2 (after the game ends). Leave game
Result. Game gets out of Full Screen- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
- Enter the actual results you’re experiencing
Game gets ouf of Full Screen automatically
- Enter the expected results of the feature
Game…
35 votes -
Typo in ATLA draft description
G/B archetype description in ATLA draft has a typo "Early Kingdom" rather than Earth kingdom.
2 votes -
My cards are below the life counter
My cards have been below the life counter. I tried to reinstall and it stills does the same thing. This started happening after the latest patch.
5 votes -
Arena freezing on MacOS
Arena freezing on MacOS at load screen. Usually crashes at "Requesting Format Data" - if I get past that, then it crashes and gives an "unable to get collection" error. I've done a thorough uninstall / reinstall and even went so far as to reset my Mac to factory settings - problem persists. And, just for added fun, the first time I tried to submit this report this website sent me to a 404 after I clicked "Post Idea." Super cool.
Please fix.3 votes -
Cannot login
Every time I log in I get prompted to reconnect to the server
3 votes -
cant log on
I can not log on. it says there is no connection, but my internet is fine.
3 votes -
App closes
Mobile app on android will not open. Loads the start sceen but as soon as it gets to the home screen it foreses itself closed. It happend after the last update around 12-10-25.
2 votes -
アップデートのインストールに何度か失敗した
それらのアップデート後のインストールに何度か失敗。
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Sep 17, 2025
No incidents reported today.Sep 16, 2025
Game Update - Through the Omenpaths Prepatch
Completed - The scheduled maintenance has been completed.
Sep 16, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 15:30 UTC
Scheduled - @MTG_Arena maintenance will occur to deploy the 2025.52.00 game update, containing the Through the Omenpaths prepatch.📥 Small download required.
🔄 Restart required.
⏲️ ~3 hour estimated deployment.
📝 Patch notes soon after.
Sep 15, 20:31 UTC
Live Incident - Game Instability
Resolved - This incident has been…1 vote -
Erro na conexão do MTGA
Quando o jogo está fazendo o carregamento, o jogo não inicia e a tela fica preta como se houvesse uma desconexão.
Jogo no PC, pela plataforma Steam.
Se clico em reconectar todo o processo se inicia e, após a solicitação de formato de dados, dá o mesmo erro.2 votes -
Etali, Primal Conquror not casting on enters as intended
when Etali enters you are supposed to be able to cast the spells but what is happening is no UI with the cards showing up which ends up only letting you pick 0 cards in order to resolve the ability as no options are showed
3 votes -
Top Section of Screen Graphical Error (Visual Bug)
After playing the game for some time, sometimes after 1 game, the lobby screen glitches out with white boxes where the graphics should be.
2 votes -
unable to get collection
When I start the client, after 1 minute of loading, I get the error: "Network Error: Unable to get collection." I get the same error on both Windows and Android.
9 votes -
Client goes from fullscreen to windowed every game
Everytime I start or finish a game the client goes into windowed mode, so I have to go into settings and change it back to fullscreen.
31 votes -
Graveyard UI update
Casting cards from graveyard should be put on a scroll wheel instead of appearing next to the hand. I have a deck with lots of graveyard play that I can’t use late game because the user interface physically cannot display all the cards in my graveyard at once
2 votes -
Asset error
I've spent real money on this game and now I can't log into mtg arena please fix this problem
4 votes -
I appear to have a draft token, but I can't use it.
In my main menu, my top banner indicates that I have a blue draft token, but it doesn't show up as a payment option for drafting. This might just be a graphical error in the menu: I can't remember if I spent that token on my last draft.
3 votes
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