MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5851 results found
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Mistrise Village Incorrect Functionality
Mistrise Village can make spells uncounterable at any point they are on the stack. When playing against Jeskai Control in Standard, my opponent cast Shiko, Paragon of the Way. I responded with a counterspell. They then activated mistrise village, which incorrectly made the Shiko uncounterable. It should only work if you activate before casting a spell. After further testing, when activated it made all spells of the controller uncounterable. This was tested on both Mac and PC.
54 votes -
Sound effects
Some of the sound effects are not working.
27 votes -
Match resulted in a Draw despite winning
Game is calling draw just before final blows and match ends
I have reported this before with no results or feed back.
68 votes -
stalling
12/28/25 The arena servers is stalling 3-4 games now , loads fine up to the mull stage , seems like the opt is stalling , but they don't get the option to choose ,.,I've loaded the game three times , still the same. WHATS going ON ? anyone know ??
15 votes -
Game will not allow neither opponent or myself to choose a hand and start the game
In the initial phase of choosing our hands, neither opponent or myself seem to be able to move past the "choose hand" or "mulligan" phase, and the enemy timer for them to make their decision gets stuck at the final countdown phase, and I am not able to start any of my games.
16 votes -
Can't play games
Queue times seem unusually long, and when I do finally get into a game (in any mode, both constructed and limited), nobody seems to be able to make any choices on keeping or mulligan hands. Sometimes hands don't even show up and I see only an empty board and stats that say both players have 999 cards in hand, 999 cards in library, 999 cards in graveyard etc. Can't play any games at all.
15 votes -
The chain veil doesn't work
i've tried to use The chain veil in a game with Kiora, Behemoth Beckoner and Karn, the great creator, but once i activated it (before or after i've used the planeswalker ability) i can't click on the planeswalker to get the additional ability. I see their loyalty highlight but i can't use the.
19 votes -
Tutorial bug
During the tutorial the game keeps bugging out to the point I can’t even finish the tutorial, I have tried replaying this mission 3 times hoping the problem would go away but it has persisted. Specifically during the fight with the swamp deck and when I use “confront the assault” card, not allowing me to block with the three 1/1 creatures that are supposed to appear but seem to be stuck glitched in the same place most the other cards on the field are glitched at, I play on iOS and pretty frustrated with the bug, It happened on the…
34 votes -
Spark continues after tutorial is done
Spark continues to float around and talk after tutorial pointing to nothing and generally ruining the game.this happened after Dec 10 update. It appears to be stuck in a loop as if I was in a completely different menu screen right after I finished the training months ago. Please make this stop
16 votes -
Issues starting matches
Choose to Play
You may be stuck in waiting for opponent for a while, so long you may be offered to cancel. If you do wait until you connect, the game will not show you your hand, and is waiting for the opponent. A timer begins for the opponent and runs all the way down. It does not time out the opponent. If you hit concede at this point nothing happens. Restarting the computer, and reinstalling mtga does not help.15 votes -
not start game
the game freeze on the mulligan choice screen.
15 votes -
Matching takes too long or matches and gets frozen at the beginning of the match
Either it is matching for too long or matches and gets frozen at the beginning of the match
14 votes -
Tutorial bug
There is a big issue on the 4th ennemy on the tutorial !
Can you fix it ? There is a bunch of cards blocking and I can't choose the card to summon monster for the last steps !!!
Please fix it ! I want to play Magic Arena !!!36 votes -
audio
Platform: Ipad 9th / Ios 18.6.2
After a rather small update yesterday, only a part of the audio effects are played during a game. E.g: when playing a card there is no sound at all - no swoosh.25 votes -
"What an adventure!" Bug
that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”
if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC
Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game
12 votes -
26 votes
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server issue?
weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and nothing…
14 votes -
matchmaking
There is an issue with the matchmaking server. I've attempted to join the Ranked Standard queue multiple times from two separate devices (laptop with Windows PC and iPhone 15) and each time it's either taken an extremely long time to connect or doesn't connect at all. And even when it finds an opponent, the game simply stalls at the opening screen prior to where you pick a hand.
14 votes -
Games freezing
my matches keep freezing after deciding to keep the hand. Neither me nor my opponent get to play the first move, the timer runs out and then the client freezes or crashes
14 votes -
Bug with the DragonHand Shadow tutorial battle
I had some issues trying to win this tutorial, at the moment I need to block with the "Confront The Assault" card I Can't select the spirit tokens because i can't see none of it.
And cards at some point of the tutorial just stack on a side of the screen and due this I Can't interact with the cards, basically the cards are not placed in the right place. I upload a picture of this.
35 votes
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