MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5521 results found
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Deck shuffler
Your auto shuffler is absolutely awful I hate it , seriously a piece of *. I watch peoples stream and YouTube channels and they all have the same problem. * sucks and do better holy cow! It’s the lands I get stuck at 2 lands in a 23 land deck for 60 card constructed draw 3 times and not a single land I’ve tested this many times **** makes gameplay awful
21 votes -
Mana drain not allowed to be played
Wasn't given option to counter with mana drain, had two open blue, it was my turn. Both times I had a deathrite shaman out that it was giving me the option to use but when I tried multiple times to forcibly drag mana drain from my hand to enter the stack nothing would happen. Nothing was uncounterable. There was no cancer of souls or anything that would have pre ented my interaction.
1 vote -
MTG Arena mobile crash bug
On iPhone and my client keeps randomly closing out when entering a match even after closing and reopening the application.
2 votes -
Cannot view opponents' graveyards during sideboarding
On mobile android the UI is so terrible that you can't view your opponents graveyard during the sideboarding process. Bo3 has completely gotten the shaft on arena.
3 votes -
Auto-Passing for reduced enchanment costs
The program is auto-passing with an enchantment cost reduction (glimmer) and enchantments in hand that could get cast with mana available.
Twice in a row - unable black mana, autopassed with enchantment in hand that now cost 1 black mana, next turn, same auto passing with 1 red, 1 white, and a 2 mana (1 red, 1 generic) in hand.4 votes -
rigged
Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.…2 votes -
rigged
Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.…2 votes -
rigged
Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.…2 votes -
Lose connection middle of good match
I swear I'll be in the middle of a very good match where I am doing well then out of nowhere I'll crash and lose connection to server it feels like I'm being hacked by someone who is butthurt they are losing what makes it worse is I'm clearly winning when this happens but by the time I get back in I've timed out and lost the match which is ********
5 votes -
Network Error
I got on to launch my game and I keep getting a network error message. My internet works but the website says there are no issues.
7 votes -
Solemnity/Nine Lives
I have Solemnity and Nine Lives on the table, as well as a Guide of Souls. I cast another creature and normally I should gain 1 life and get an energy. I receive neither and the Solemnity glitters in red, meaning that it activates. Thus, it's for me a bug.
4 votes -
Obvious Bug/Cheating
Just played someone that had more than 4 copies of Soulstone Sanctuary in their deck. 2 in the graveyard, 2 animated in play, and then played a 5th. I always thought unique lands like that one were restricted to 4 copies. This game is free to play but it would seem that it's too much for some weak hearts so they need to cheat. I know y'all probably won't do anything about it, but at least I tried to say something. Thank you for nothing, in advance
1 vote -
Defeated with Platinum Angel
How in the world did I lose the match with three platinum angels on the line?
I lost due to a bug, nothing had changed in previous turns, how did I lose?
Rigged game. I want explanations.And you still owe me 1000 coins from last time. Ridiculous, I had 3 platinum angels in play, I couldn't lose and the opponent couldn't win!!!!
3 votes -
Sideboard Bug Bo3/ Problema con el sideboard Bo3
El sideboard jugando explorer bo3 da problemas, a veces haces click en las cartas y no te deja cambiarlas, si tienes por ejemplo kaheera y metes otra criatura que no es compatible se queda pillada la aplicación, incluso reseteando el cliente (en vez de quitar a kaheera automáticamente como sería lo lógico o preguntarte si la quieres quitar de compañero)
A veces salen imágenes blancas por el menú después de estos bugs.
Ojalá lo pudieran arreglar ya que el bo3 es un elemento clave del juego.The sideboard when playing explorer bo3 gives problems, sometimes you click on the cards…
2 votes -
Deck not shuffling
I’ve played over 50 games in the alchemy (both ranked and normal) and I’ve only had about half of the cards in my deck actually come into play. It’s like it’s stuck dealing the same specific cards and not allowing me to use the rest of my deck. Even when I mulligan I don’t see the other cards. My deck size is 62/60. I’m not sure if that has anything to do with it or not but before the last update my deck seemed to shuffle more efficiently.
6 votes -
server disconnect
server disconnect during game play losing matches left and right
41 votes -
Your shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!
Because I can't update an existing post. I went in to out 2 cards and introduced another 2 land. That's 29 land in a 75 card deck abdominal still only 2 lands in opening hand, highest mana cards in opening hand and no land in 4 draws, 4 GAMES IN A ROW!
6 votes -
Fix the shuffler 12
Mythic ranked, deck with 18 lands 21 creatures 21 spells,used fugitive codebreaker to draw extra 3 cards on turn 4, by next draw i had seen 8 lands and 7 non lands in total. wtf is this ****. Literall impossible odds that would never happen in real magic, fix the shuffler this is why arena is dying.
7 votes -
Bug with Dragonhawk, Fate's Tempest
On MTGA currently there is a bug with Dragonhawk, Fate's Tempest where the ability will count previously exiled cards with a different Dragonhawk on the field than the one that created the delayed trigger. The rules text specifies "The delayed triggered ability created by Dragonhawk's last ability counts only cards that were exiled by the ability that created it. It doesn't count cards exiled by previous instances of Dragonhawk's last ability or by the abilities of other Dragonhawks you may have controlled previously."
Just completed a match where opponent had played a Dragonhawk, i killed it, then they played a…
5 votes -
Fix the dmn shuffler
Diamond 1 trying to rank, deck is 18 lands, 21 creatures, 21 spells. Turn 7 on the play, ive drawn 3 lands 3 creatures, and 7 spells. This ratio is literally impossible. We came to play magic not bend over for the shuffler. There is no way in **** my deck gives me that ratio, the chances are less then 1 in ten million.
Fix the gawd dmn shuffler already.8 votes
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