MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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311 results found
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Mythic pack gave rare instead of mythic
Mythic pack gave me a rare wildcard. I would like a new mythic pack
17 votes -
Card sleeves not appearing correct in store
I saw a sleeve that I thought was the little one eyed guy, it turned red after leaving the store and coming back, I bought it because I thought thats what it was. After purchasing it, it turned out to be a different sleeve after reloading the game three times.
1 vote -
Alchemy packs are bugged
I received non AEOE cards by opening AEOE packs.
I bought the 20 packs collections for 15k gold and I noticed some of the cards were not from AEOE.
1 vote -
[BUG] MTG Arena shows the wrong currency in the store
MTG Arena on macOS shows the wrong currency in the store (Euro instead of US Dollar) despite living and being located in the US.
Entire purchase flow shows Euro prices.
Issue is isolated to MTG Arena on macOS, on Windows and iOS the correct currency (US Dollar) is being shown
2 votes -
When buying a pack, when you switch to a different set (from EoE) the list of sets is hidden behind the cost of packs for EoE
When buying a pack, when you switch to a different set (from EoE) the list of sets is hidden behind the cost of packs for EoE
1 vote -
Unable to purchase Edge of Eternity brawl decks
After patch 2025.50.20 and patch 2025.51.00, I still can't buy any EoE brawl deck. So, despite what you say at "bug fixes" at 2025.50.220 patch notes, no, decks are no back in the store! Tested in Windows PC and Android
1 vote -
Inconsistent pricing in store
Store pricing for Arena Anthology I and II inconsistent with other pricing. Most (all up till now?) pricing in coins is 5 times the price in gems. The pricing for these items it 5X plus 5000. Was this a deliberate price choice?
1 Go to the store -> featured.
2 Using PC - Win10.
3 Inconsistent pricing.
4 Expect all coins cost to be at 5 times the gems cost - or consistent with what multiplier is chosen int the future.
5 See attached screenshot in Word
6 No workaround.Suggestion: Please note what type of files are allowed, and…
1 vote -
store purchase failed unknown
I can't purchase gems due to 'Store purchase failed unknown'
2 votes -
Missing Cardbacks from daily deal
I bought the cardbacks today in the daily deal and I do not have them. Pls help
2 votes -
Please, bring Unstable lands back to the shop
It would be great if lands like the John Avon lands like Unstable came back to the shop!
I couldn't get them at the time as I wasn't playing at the time and would love to add them to my collection.
I would definitely buy them this time, and also other similar style full landscape lands.
I hope my request can reach you.Thank you
3 votes -
Achat dans la boutique introuvable
Bonjour, à plusieurs reprise, après avoir acheter des terrains dans la boutique, impossible de les retrouver dans la collection ou dans la construction de deck
1 vote -
LIMITE ECHANGE DE CODE
Sur les 2 codes présent dans le STARTER PACK FF, seule l'un des 2 a "fonctionner". Pour l'autre, je n'arrive pas a échanger un code, car cela me précise que le compte a atteint sa limite d'échange.
Alors que j'ai acheté le produit dans un magasin affilié et j'ai bien ouvert le DECK STARTER FINAL FANTSY en main propre.
Si je le met en pièce jointe tout le monde y auras accès... contactez moi par mail si vous le souhaitez.1 vote -
No inclusion of Edge of Eternities Pack rates in the MTG ARENA BOOSTER PACKS section of Wiki
I've been waiting for over 2 weeks now for MTGA staff to update the drop rates wiki Reward Distribution https://magic.wizards.com/en/mtgarena/drop-rate
for Magic: The Gathering Arena for Edge of Eternities. I'm a content creator, and I'd like to simulate the pack openings to find the optimal distribution of regular vs mythic packs so people don't waste money.It's a simple question of consistency and transparency. They've released the rate for every other pack.
One would assume they would update the wiki with the pack rates on the day of, if not before the release of the set. But they haven't. What's…
1 vote -
1 vote
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Overcharged for gems
Sorry, I can’t find any other way to file this complaint on your site. I’ve been buying the $19.99 gem deal but I’ve been apparently getting charged $39.98 each time. It’s happened at least five times I can see. Can someone help me?
1 vote -
1 vote
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Mastery Pass Reward (2 Mythic cards) not received
Mastery Pass Reward for level 9 (2 Mythic cards) not received
4 votes -
I have not receive the golden pack after buy de 10 packs to get it
I bought the last 2 packs to get the golden one, but i didn't recieve it and now i am 0/10 for packs to open again, it doesn't fell fair, not all the people have the same time to spend to loss that kind of progress.
1 vote -
Mastery Pass Rewards bug-glitch (probably caused by orb animation)
At the beginning i thought i lost the rewards (several Mythic cards) from Mastery Pass of the previous expansion (Final Fintasy), but then i contacted support and verified that actually i got them, even if i didnt see the showcase when i completed the levels.
Afrter i noticed (it keeps happening in the present with Edge of Ethernity) that it always happens after the animation of the Orb reward. So for some reason when i complete a level that includes an Orb and something else i see the Orb animation and nothing else. I dont see packs, i dont see…1 vote -
Dragon Eye Full Art Lands Missing
No Dragon Eye Full Art Lands in the Store and have not returned as promised
1 vote
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