MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3383 results found
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Draft with Friends
Please making drafts with friends (e.g. I have 6-8 friends. I want to draft with them).
19 votes -
Received legacy rare/mythic in standard pack two times in a row
Received legacy cards not once, but two times in a row when opening standard packs. I received these in place of useable standard cards. Legacy is completely useless to me and is not what I payed for.
1 vote -
Leavers
Hello :)
I think many people are annoyed ( me included ) about players who just let the timers run out when they know they lost the game. I think there could be a way to prevent this by giving players timeouts if they repeat this behaviour. I think the game would be way more enjoyable if there would be a solution to this issue.1 vote -
Schwarzer Bildschirm beim starten dann Verbindung verloren / Black screen on startup then connection lost
Seit dem letzten Update gibt es erstmal ein paar Minuten einen schwarzen Bildschirm und dann bekomme ich die Meldung dass die Verbindung verloren ist.
Ich habe schon alle Tipps ausprobiert und nichts hilft.
Ich scheine wohl auch nicht der einzige zu sein, wann wird das behoben?Since the last update, there is a black screen for a few minutes and then I get the message that the connection is lost.
I have already tried all the tips and nothing helps.
I seem to be not the only one, when will this be fixed?2 votes -
Suggestion: Introduce a max deck size of around 100-150 to reflect IRL rules
In reality, the rule exists "There's no maximum deck size, as long as you can shuffle your deck in your hands unassisted". I see players playing 200+ cards in a deck in Arena. A deck limit of 100-150 would be reasonable given almost no players could physically shuffle more than this. This prevents situations in Arena where people play 300 card 'do nothing' decks that aim to mill the opponent over the course of over 50 draw steps and drag games on for over 30 minutes.
13 votes -
Match me with players of a similar playing speed
I am constantly frustrated that most people I play are VERY slow.
I am typically a very fast player and do not require a lot of thinking time, have a fast computer and a fast internet connection.It takes me less than 30 seconds to play my turn, and most of my opponents have the timer appear or are very slow in their phases. I often quit slow games so I can play someone who can make a decision quickly so that I can get 3-4 games in during the time it takes to play 1 slow player.
8 votes -
Add the ability to import decks on MTGA mobile
As someone who plays MTGA almost exclusively on mobile and iPad I’d play a lot more constructed games if I could import copied deck lists on my phone/iPad. I’m sure I’m not the only one.
2 votes -
no friggin lands
doesn't make sense and virutally impossible to go 2 starting hands with 1 land. then get like 4 cards in a row with no land. am i supposed to mulligan down to 1 card? ridiculous. in a friggin draft no less. like i paid money for that. hard to win it back if i don't ever get any darn lands. and if it happens 2 times in a friggin draft.
2 votes -
Taplands does not working
Play a tapland such as Isolated Capel or Dragonskull Summit while having a snow land on the battlefieldPCThe land should enter untapedThe land entered tapedNo workaround
0 votes -
Por favor, melhorem o vosso sistema de tempo ou criem um sistema de reporte de jogadores
Tenho tido jogos que demoram 1 hora ou mais, quando o jogo pode ser resolvido em menos de 10 minutos, porque os meus adversários fazem de tudo para perder o máximo de tempo possível. Isto é injusto e eles deveriam ser prejudicados por esta conduta
1 vote -
forsaken crossroads should visually indicate which color is chosen
once it is on the battlefield it should change from gold to whatever color we pick
same goes for other gold lands that do this
1 vote -
Android Tablet 10.1
Can you add this magic arena game to Cwowdefu tablet in Google play it's say not compatible version.
1 vote -
Maintenance notice in app
It would be immensely helpful to all players if there was some indication that the servers are undergoing maintenance whenever players fail to login/authenticate during server maintenance.
It causes confusion for myself, the many people that post on various forums, and those that ONLY post on forums when they're experiencing this issue. It makes the game seem like it's broken when you are attempting to login and are just getting a generic message back that makes it seem like there is just a problem happening and not a controlled situation (i.e. scheduled maintenance/patch deployment).
3 votes -
I cast Dragon's Fire and the game stopped presenting me things to do
The game appeared to freeze without prompting me to choose whether to reveal a dragon (the additional cost to play Dragon's Fire, optional). Log attached.
3 votes -
I can't play
My connection is ok. I tried to restart but nothing happens. My name in the game is Caravaggio.
1 vote -
I am not getting the reward for purchasing forgotten realm mastery.
I purchased Mastery of the Forgotten Realms on PC at level 80 for 3,400 gems and tried to receive the rewards for the purchase all at once, but some of the reward acquisition staging does not play and it appears that I am missing out on some rewards.
Specifically, the "versus draft entry ticket" and "10 mythic rare cards".
It was a quick thing and I forgot to get the log, but I can confirm that 10 mythic rares have not been added to my card collection.
1 vote -
Keine Anmeldung möglich
Hallo, ich möchte mich einloggen bei MtGA gebe meine email Adresse ein und mein Passwort und nach kurzer Lade Zeit darf ich das wieder tun und wieder und wieder.
Woran kann das liegen?2 votes -
The process of reporting a bug should be a process of reporting a bug and uploading log files to help diagnose the issue
The process of reporting a bug must be separate from product suggestions.
This allows the user to confirm that the bug itself has been correctly resolved.
On an aside note I do like the voting system for product suggestions - though I think better categorisation would help you user based to vote for product suggestions.
2 votes -
Balancing Cards Digitally
In today's B&R announcement (great decisions all around!) it was mentioned that in the future, cards that exist in paper but are banned on Arena will likely experience digital balances to make them playable. I believe this is a terrible idea - this game is complicated enough, and as long as a card is legal in any official format, it should not have its text changed to avoid further confusion and unpleasant moments in game.
As an alternative, please make cards that are digital only, heavily reference the original design, but have a different name (e.g. Oko, Crown Robber). This…
2 votes -
Friend tab is not working on iOS
Ever since the update making the friend tab reappear it is just not working on iOS (phone & tablet).
Friends are not appearing in the tab, it is not possible to set status to offline or busy, message cannot be received or displayed.Despite not visible it was still possible to challenge friends and the actions were working fine before the update.
The issue does not seems to occur on PC as the friends are properly displayed and message can be sent.8 votes
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