MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3368 results found
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Bug with Kaya the inexorable + comfront the past
I use Comfront the past and get kaya the inexorable to the field and appear with no 3 but 2 loyalty counters.. should have been 5...
1 vote -
Achievement System
I am copy-pasting this from a forum post I made. It's a bit long-winded but bear with it, please. :) Thanks and I hope you like this idea. I really think it's a way to bring in new players, help new players to be more welcomed to the game by a more diverse meta created by the presence of what I suggest.
Now here. We. Go:
So, Magic is great. (the current meta excluded)
It's got the most depth, best gameplay, most interesting lore and longest run out of all the trading card games out there.
Been playing it myself…
6 votes -
Righteous Valkyrie not Flying and can't be targeted
Fix the bugs. Attached is a freaking bugged angel that
1-is not floating while having flying
2-animations are bugged to hell
3- I obviously can not target the creature despite another copy next to it being able to be targeted.
Bug cost me the round. We pay for these events and this is what we get.2 votes -
Add "Low Graphics" setting to MTGA Mobile
My brother and I have decent mid-tier Androids capable of running MTGA's beta client, but the game constantly lags and freezes during play and even deckbuilding.
It would be extremely helpful to those with weaker phones if there could be added a graphics quality variance option similar to that used in other games, which would allow the user to disable things like extra particles, animations, and models that slow the game down.
Pets and flashy animations and whatnot are great on my PC, but I'd rather have the option of a visually simple game of Magic that runs perfectly than…
13 votes -
Reduce mobile graphics
Please give an option to reduce mobile graphics. Or automatically reduce graphics once a large number of cards and tokens are present on the field. I just had to concede a game because the client froze on my phone once I had 30+ permanents
13 votes -
Game freezes during opponents turn in Premier Draft
Behaviour:
When in Premier Draft the game stopped advancing the turn during the opponents turn, with every card highlighted as if inspecting it, forcing you to concede.No workaround was found leading to a lost draft. Would it be possible to re-imburse the gems for it?
Thanks a lot and may your goldspan dragons always fall on curve.
P.S.
I tried adding a .PNG screenshot, but it said the format isn't supported because there was a space in the filename. Two bugs for the price of one3 votes -
Harmony OS 2.0
MTGA does not appear to connect to severs on Huawei Mate30 5G or is disabled by Great Fire even while connected to a VPN
1 vote -
The arena does not open
The arena does not open. Hanging on the check window and all. I tried all methods: reinstallation, VPN, change ІР. Help please.
1 vote -
Quick Draft prize not given after buggy final match
On my 3rd loss I could not interact with opponent’s Oakshade Stalker. First it was attached to Goom’s Finery and I could not even look at Oakshade’s card details. When I clicked on the card it only showed me Groom. I then tried to remove Oakshade with Alchemists Retrieval. I ended up removing Groom’s Finery accidentally.
I then could not block Oakshade and I could not tap it when I attacked with Distracting Geist even when it was not attached to equipment. I could not click on the card to get the detailed view of it. All my opponents other…
1 vote -
Bug with sideboard
When playing on Android device in Traditional Ranks (Standard) I was not able to sideboard. The attached collection filter was presented.
Playing Bo3 without a SB is kinda tough....5 votes -
Character SFX on the side of the battlefield
The new NPCs on the right side of the battlefield screen can be very annoying and i have to turn off all SFX to be able to concentrate. I´d like to have an option to turn them off separately or have them be completely silent until i click on them.
2 votes -
DISABLE/TURN OFF ANIMATIONS !!!!!!
Please allow us to turn off animations. I want to use an older computer to run MTG arena, but it cannot handle the excessive animations, even at the lowest graphic settings.
There is probably some sort of marketing or focus group reason that exists to force players to see animations, because Hasbro thinks that it will foster interest. Or, perhaps employees such as animators are hesitant to allow this due to fears of becoming redundant and losing their jobs. However, this puts hardship upon the users and create a nuisance, please reconsider your course of action.
13 votes -
rat colony interaction
rat colony on the field
activate mimic's ability
rat colony doesn't get +1/+0 for another rat on the field3 votes -
Fynn, the Fangbearer should be banned immediatly!
all of the sudden you guys bring back poison counters? this card fynn is so overpowered its ridiculous, with any luck people using it can win the entire game by turn 3! there are no other mechanics in standard rotation to remove poison counters. This card effectively brings ones starting life total down from 20, to 5. even if it dealt 1 poison counter at a time it would be like bringing your life total from 20 to 10, but 2? makes each creature deal poison counters? plus its only an uncommon, when it ought to be a mythic rare.…
8 votes -
Historic Masters
Historic format could use a bit of a boost to flesh it out, and bring it slightly more in-line with Modern.
Understandably, some cards (fetch lands, for example) are probably best left out, but there are many cards that would be a welcome addition in my opinion.
Some examples I would give are:
- original Theros gods (15 total)
- Ravnica / Khans charms (15 total)
- Tarkir Dragonlords / commands
- Spell Queller, Selfless Spirit, Drogskol Captain, Mausoleum Wanderer, Gheist of St. Traft
- Goblin Rabblemaster / Guide, Legion Loyalist, Bushwhackers
- Stormchaser Mage, Monastery Swiftspear / Mentor
-…1 vote -
Make matchmaking friendly for new people / people with few options?
I came back after a while and I have been trying to play a decent game. I only have the basic sets with no chance of getting more, and I get matched with people with fully comboed decks. I have played a dozen games and I have no chance. Could you, maybe, as a suggestion, program a matchmaking system that is friendly with new people, even if only slightly (I don't know, being able to win a game in a thousand does not seem like much)
I am enthusiastic about the new update, but half the dailies require me to…2 votes -
war of the sets
Hello I think it could be great to make a regular event in wich players could play cards from any single set (but all cards of the decks must be from this set) for many reasons:
1- Players doing a lot of drafts can have a big collection but only a small part is really usefull
2- Most format consists in playin the best cards from various sets and they're all kind of the same, in this format decks will be running around special mechanics like doors, dungeons, -1/-1 markers and so on
3- commercially it can be a good…3 votes -
Improvement in communication with players
Dear Sirs
What do You think about making a site, where You would inform us about the bugs that You plan to eliminate next? You could also inform us about the planning of next patches, and what issues they would address
Regards
2 votes -
Cannot work on Xiaomi devices (Mi 11 Pro / Mipad 5), waiting for the server
MTG Arena is not available on Play store for Xiaomi Mi11 Pro and Xiaomi Mipad 5, while the hardware and software minimum requirements are mets as defined on your page https://mtgarena-support.wizards.com/hc/en-us/articles/360054912332-Supported-Mobile-Devices-Minimum-Requirements.
Installating threw APK or XAPK does not work, on both device the game stuck after connection on "Waiting for the server".
Tried from China (with or without VPN, same), using MIUI 12.5.I already created a ticket and the only thing helpdesk said was "reinstall", worst useless helpdesk ever.
2 votes -
Time out
Time outs should not be added throughout the match. Once used they should gone. One player sat through 4 time outs, played a card and then a turn later had 3 time outs to sit through. The game becomes unbearable when you have to sit through a 30 minute game
7 votes
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