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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3451 results found

  1. Logged out, unable to log back in unless I uninstall and reinstall the game

    The game will log me out, and then when I try to log back in it restarts the app and goes to the initial log on screen. It does this indefinitely until I uninstall the whole thing and reinstall it. It has happened, 5 times now. The game used to be fun, but having to reinstall it every other day makes it so I no longer wish to play or use the app. I have many friends who feel the same, and are dealing with the same issue.

    1 vote

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  2. More Purchase Options

    Can we get more options than just booster packs for purchase, please? It'd awesome if we could purchase land bundles where we would get random dual lands, or mythic bundles where we get random mythics, etc... The only option being to purchase boosters and MAYBE get duals or MAYBE get mythics/rares we want just isn't enough. Or, ya know, the option to buy individual cards like tabletop would be nice.

    1 vote

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  3. Coroutine_CheckForUpdate

    you custom support sucks, just find some tech see the log and stop using rubbish nonsense reply to my feedbacks.
    I use some app to find mtga logs on my phone, as mtga stuck on waiting for server in my phone

    1 vote

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  4. Cannot build or edit deck

    When I try to build or edit a deck, the screen goes to the loading server screen and doesn't go past it. The same issue occurs if I try to view my collection. This started about a week ago. I am using an Android device.

    7 votes

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  5. Timer glitch

    Opponents timer was running, they cast Primal Might. Timer then appeared to fall across screen (top to bottom)? Had open plains but could not target my my creature with Light of Hope to add counter and save it. Timer animation continued to be glitchy until end of Opps turn.

    3 votes

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  6. Bug in game

    I don’t know how the bug was produced, but I have video attached showing it in action. My unblocked attacks did no damage to my opponent during a ranked historic match. Never mind. Won’t support my MP4….

    1 vote

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  7. Halvar God of Battle bug

    I had the Halvar God of Battle on the board.

    I had an Angel with an enchantment on it so at the beginning of each turn you can attach target aura to that creature. My opponent put Faith's Fetters on my creature blocking all abilities that were not mana related.

    The problem: At the beginning of each turn it asked me to click on the target to apply the double strike effect from Halvar. Because of Faith's Fetters it would not let me do that which is fine except I couldn't not do it either. I could not click on…

    2 votes

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  8. Irl arena codes, seperste historic ladder and more

    I wrote this all out ajd the page reset so here we go but shorter.

    1. 40 life historic brawl

    2. More codes in irl products that give arena packs.

    3. Longer seasons / more forgiving ladder if you've played far less than the previous season.

    4. Combine wilds cards with no loss if converted back I.e 4 uncommon makes 1 rare and 4 rare makes 1 mythic.

    5. Seperate historic and standard ladders.

    6. Challenge friends to events.

    7. Custom cubes/draft.

    8. Make the vault rewards bigger.

    9. Wild packs that can be redeemed as a pack from any set

    2 votes

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  9. cube draft bug

    If you activate "Firemind Vessel" with "Kinnan, Bonder Prodigy" it will choose three colors and then become inoperable. I left it as it was, and it was forced to go to my opponent's turn. I want to be compensated for my play.

    2 votes

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  10. Adding friends

    I was wondering why you can't add or try to add players you play online.. there have been players that I much enjoyed playing, even if I got my butt kicked, but I can't add them to my friends and would like to have the opportunity to do so. Seeing deck concepts and being able to show them yours if you get mana screwed or flooded would be a real nice additive. Some of the people I've played in the past, specifically this last guy I just played... I would have loved to be able to send them an add…

    2 votes

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  11. played four matches in traditional draft

    Playing Bo3 STX.
    Loose match 1. Win match 2. Match 3, i loose the 1st game, win 2nd game then 3rd game i win as my opponent times out at the start of the 3rd game (so, win match 2).
    It then takes me to the victory screen, then back to the traditional draft homescreen. I click on "collect rewards" and it instantly starts a new fourth match against a new, different opponent.
    I play out the fourth game and get returned back to the final screen with "collect rewards" again.

    1 vote

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  12. Quandrix Command Bug

    The bug happened in both PC (Windows 10) and Mobile (IPhone 11 Pro)

    1. Opponent triggers Arclight Phoenix's ability and attempted to return it to the battlefield.

    2. Client gives me priority and allowed me to cast Quandrix Command with only one valid mode. (Shuffle cards back to library)

    3. Client timed me out with no other possible actions while the card is on the stack. (Opponent were able to resolve their trigger)

    4. Quandrix Command is stuck on the screen but cannot be interacted with. (Does not show up in my hand, exile or graveyard either)

    5. The game continued to go along normally…

    5 votes

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  13. Fallas con la actualización

    despues de la actualizacion no me deja completar el desafio de colores porfavor solucionen.

    3 votes

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  14. Offline play

    i was wondering if there was any way we could get an offline mode where with out signal you could still look at your cards and edit your decks possibly play a bot match or something

    5 votes

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  15. I want to play Arena in paper and paper in Arena. Jumpstart Historic Horizons puts an end to that.

    Jumpstart Historic Horizons is the last straw for me with Arena. I want to play Arena so that I can take that experience back to paper. It's a substitute for paper for when I can't meet with friends in person. I'm going back to MTGO. And if WotC cans MTGO then I'd rather play nothing than play Arena.

    As I said, this is the last straw, but it would also be the first straw. If I can't play Arena in paper and paper in Arena then I wouldn't have played Arena in the first place. If WotC magically pulls back…

    2 votes

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  16. draft reward

    according to my experience in mtga, most of them was quite interesting, despite some mana-***** and mana-flood, but the occasional such problem really sucks, especially when I was in a draft-event, which I think the reward curve has some problem. Reward for low wins is highly low valued. Lose in construct rank is fine, just a lose and we lose nothing, but lose in any draft event, due to land problems, I can't accept.

    Hope some improvement could be added to low-win reward, and re-curve the rewards

    2 votes

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  17. For what it's worth....

    No offense folks but you’ve got a buggy online game here. It’s pretty frustrating sometimes TBH. I’ve sent in some logs and reports but nothing really changes from this one person’s perspective, and it’s been going on for as long as I’ve been playing MTGA. Understood you’ve got enough work to do for the next ten years, but seriously … here’s a partial list:

    Often when the game starts the screen is black and can’t see cards once played. I’ve followed instructions I’ve found online and on Reddit, but no help. Forced to concede the game right off the start.

    3 votes

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  18. Make historic brawl a full time play option

    Players love historic brawl. Can you please make it a full time play option?

    19 votes

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  19. "Magic with Manners"

    Thoughts on creating a play option - "Magic with Manners" - that doesn't allow any stealing or peeking at your hand...

    :)

    1 vote

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  20. Buy this card Feature.

    When you click on a card a small link pops up where you can buy the physical, and digital card, that specific card.

    1 vote

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