MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3683 results found
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prizes missing
Experience several issues with claiming prizes! No prizes after drafts (that were reported and solved) and now no prizes fo daily tasks and from season ending ranking qualification.
1 vote -
No me aumenta mi experiencia
No me esta sumando la experiencia obtenida. Desde el dia de ayer en el pase de maestria no esta subien mi experiencia en el nivel 55.
Desde el día ayer en el pase de maestría en el nivel 56. Después de varias victorias no he ganado experiencia. Por que está pasando esto? Es algo por lo que pague y me parece injusto que no pueda avanzar. Además observa muchas quejas sobre este tema. Me estoy sintiendo robado.3 votes -
Individually block out certain cards from decklists
I would recommend, giving players the possibility to block out a set amount of cards for themselves and not be matched with decks, containing these cards anymore. Nearly every online game says, it's a reason for permanently deleting a player's account or at least blocking same forever, if they ruin other players fun. I've seen so many people playing only for their own fun, not caring for anyone else in this game. I don't want them to be blocked or punished. I just don't want to play against them anymore. If I play at a local store for some friendly…
3 votes -
Give uncollected rares in Standard/Historic event
Since the "Standard Event" and "Historic Event" cost gold, and the games are not easy (most people play tier1 decks there, or close to it), it would be nice if the rare rewards (for reaching 5+ wins) would be uncollected rare.
It would make those events a bit more appealing, because right now it feels underwhelming to perform well in such an event, and not see any change in your collection (for people who already have a majority of the rares in standard).
Compared to e.g. a draft where you'll likely increase your collection by a lot if you get…1 vote -
Closing program is suboptimal considering how iPhones work
I just spoke to an apple advisor as I’ve been having some issues with my phone. Something they mentioned is, scrolling up to close programs is essentially making them crash. So unfortunately, the default way for one to close your game is suboptimal. Please create a “exit game” button.
1 vote -
Combo infini Dyna et sang délectable
Avec Dyna et le sang délectable, le joueur pose 2 cartes et la partie est finie, reproduisant un cercle infini entre le gain de vie et la perte de vie de l'adversaire. Sachant qu'on peut poser les 2 en un seul tour, un combo infini qui coûte 5 ou 6 mana seulement à poser me paraît un peu limite.
1 vote -
Bug with Kaya the inexorable + comfront the past
I use Comfront the past and get kaya the inexorable to the field and appear with no 3 but 2 loyalty counters.. should have been 5...
1 vote -
Righteous Valkyrie not Flying and can't be targeted
Fix the bugs. Attached is a freaking bugged angel that
1-is not floating while having flying
2-animations are bugged to hell
3- I obviously can not target the creature despite another copy next to it being able to be targeted.
Bug cost me the round. We pay for these events and this is what we get.2 votes -
Reduce mobile graphics
Please give an option to reduce mobile graphics. Or automatically reduce graphics once a large number of cards and tokens are present on the field. I just had to concede a game because the client froze on my phone once I had 30+ permanents
13 votes -
Game freezes during opponents turn in Premier Draft
Behaviour:
When in Premier Draft the game stopped advancing the turn during the opponents turn, with every card highlighted as if inspecting it, forcing you to concede.No workaround was found leading to a lost draft. Would it be possible to re-imburse the gems for it?
Thanks a lot and may your goldspan dragons always fall on curve.
P.S.
I tried adding a .PNG screenshot, but it said the format isn't supported because there was a space in the filename. Two bugs for the price of one3 votes -
Harmony OS 2.0
MTGA does not appear to connect to severs on Huawei Mate30 5G or is disabled by Great Fire even while connected to a VPN
1 vote -
The arena does not open
The arena does not open. Hanging on the check window and all. I tried all methods: reinstallation, VPN, change ІР. Help please.
1 vote -
Quick Draft prize not given after buggy final match
On my 3rd loss I could not interact with opponent’s Oakshade Stalker. First it was attached to Goom’s Finery and I could not even look at Oakshade’s card details. When I clicked on the card it only showed me Groom. I then tried to remove Oakshade with Alchemists Retrieval. I ended up removing Groom’s Finery accidentally.
I then could not block Oakshade and I could not tap it when I attacked with Distracting Geist even when it was not attached to equipment. I could not click on the card to get the detailed view of it. All my opponents other…
1 vote -
Character SFX on the side of the battlefield
The new NPCs on the right side of the battlefield screen can be very annoying and i have to turn off all SFX to be able to concentrate. I´d like to have an option to turn them off separately or have them be completely silent until i click on them.
2 votes -
DISABLE/TURN OFF ANIMATIONS !!!!!!
Please allow us to turn off animations. I want to use an older computer to run MTG arena, but it cannot handle the excessive animations, even at the lowest graphic settings.
There is probably some sort of marketing or focus group reason that exists to force players to see animations, because Hasbro thinks that it will foster interest. Or, perhaps employees such as animators are hesitant to allow this due to fears of becoming redundant and losing their jobs. However, this puts hardship upon the users and create a nuisance, please reconsider your course of action.
13 votes -
rat colony interaction
rat colony on the field
activate mimic's ability
rat colony doesn't get +1/+0 for another rat on the field3 votes -
When I'm editing a brawl deck, skip the warning about an empty sideboard
My brawl deck has cards with the "learn" mechanic, because they're good even without "lesson" cards. Every time I edit the deck, the game warns me that my sideboard is empty. But there's no way to make it happy, because the brawl format doesn't allow a sideboard in the first place.
5 votes -
Arbitrary Not-A-Random control make game sucks: e.g. Tibalt's Trickery
Since one day, Tibalt's Trickery had become not work in its expected probability.
Obviously the tendency of that a card with lower mana value, even another copy of Tibalt's Trickery, is selected became stronger.
Even if user's complaints increases on some card, randomness must be inviolable. Arbitrary control make card game sucks.
Immediately, fix its shuffle system into true random one.9 votes -
Fynn, the Fangbearer should be banned immediatly!
all of the sudden you guys bring back poison counters? this card fynn is so overpowered its ridiculous, with any luck people using it can win the entire game by turn 3! there are no other mechanics in standard rotation to remove poison counters. This card effectively brings ones starting life total down from 20, to 5. even if it dealt 1 poison counter at a time it would be like bringing your life total from 20 to 10, but 2? makes each creature deal poison counters? plus its only an uncommon, when it ought to be a mythic rare.…
8 votes -
Historic Masters
Historic format could use a bit of a boost to flesh it out, and bring it slightly more in-line with Modern.
Understandably, some cards (fetch lands, for example) are probably best left out, but there are many cards that would be a welcome addition in my opinion.
Some examples I would give are:
- original Theros gods (15 total)
- Ravnica / Khans charms (15 total)
- Tarkir Dragonlords / commands
- Spell Queller, Selfless Spirit, Drogskol Captain, Mausoleum Wanderer, Gheist of St. Traft
- Goblin Rabblemaster / Guide, Legion Loyalist, Bushwhackers
- Stormchaser Mage, Monastery Swiftspear / Mentor
-…1 vote
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